Program Descriptions
Admin - Office of the Director
The Office of the Director provides comprehensive leadership and direction for the Department, including policy development and implementation, planning and accountability, service integration, customer service, the formation and maintenance of partnerships with non-governmental service providers, and human resource management. Further, the Office of the Director facilitates external liaison and communications,...
Read More Admin - Office of the Chief Operating Officer
This Office provides overall administration of the day-to-day operations of the Department, including direct service delivery, budget and fiscal management oversight, contract management, logistics and facilities support, and information technology support and development....
Read More Legal Representation
This program provides legal assistance for low-income County residents facing deportation proceedings. Legal representation in these proceedings has helped to reunite and preserve families and enabled individuals to retain legal work authorizations. The services are provided to individuals from households with incomes at or below 200 percent of the federal...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Number of clients served by the grants 1 | N/A | 202 | 200 | 200 | 200 |
Read More Community Action Agency
The mission of Community Action Agency is to reduce poverty and increase self-sufficiency among County residents through services, partnerships, and advocacy, including managing federal and state Head Start and Community Services Block Grant funding. Through the Takoma-East Silver Spring (TESS) Center, and initiatives such as the Volunteer Income Tax...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| The number of residents who receive free tax preparation services through the CAA VITA program 1 | 1,936 | 2,200 | 2,250 | 2,250 | 2,250 |
| Percent of VITA clients who reported that they were satisfied with the services received | N/A | 89% | 89% | | |
| Percent of TESS clients who reported that they were satisfied with the services received | N/A | 93% | 93% | | |
| Total amount of Earned Income Tax Credit received by VITA clients | $1,326,272 | $1,420,829 | $1,430,000 | | |
Read More Minority Programs
The three minority programs - the African American Health Program, the Latino Health Initiative and the Asian American Health Initiative - support department-wide efforts to eliminate health and other disparities and achieve equity while continuing their population-targeted programs and services. The programs’ knowledge, expertise and experiences in racially, ethnically...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Number of individuals served by the Minority Health Initiatives & Program | 39,068 | 33,415 | 33,415 | 33,415 | 33,415 |
| Percent of clients satisfied with services provided by the Minority Health Initiatives & Program | 94% | 99% | 96% | | |
| Average percent of respondents who expressed increased confidence due to community capacity building activities | 85% | 93% | 85% | | |
| Average percent increase in wages from time participants entered program until hired as health professionals | 282% | 88% | 100% | | |
| Percent of clients who improved A1C blood sugar level test at 3-month follow up (diabetes management/prevention) | 80% | 99% | 100% | | |
Read More Equity and Language Access
This Program leads an organizational change effort by engaging in systematic planning, implementation, and evaluation of activities that help the department understand, define and adopt Equity as an operating value that guides how we work with customers, staff and community to promote health, safety and self-sufficiency. Limited...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Number of referrals made for Multilingual Health Navigation Line/Interpretation Services 1 | 7,838 | 6,394 | 6,000 | 6,000 | 6,000 |
| Total number of interpretations provided over the phone by our phone interpretation vendor to DHHS staff in order to serve LEP clients | 15,475 | 16,375 | 17,000 | 17,500 | 18,000 |
| Percent of clients satisfied with services for Multilingual Health Navigation Line/interpretation services 2 | 94% | 85% | 85% | | |
| Percent of clients able to access services upon referral | 82% | 84% | 84% | | |
| Percent of participants of Equity Workshop who will be able to apply behaviors learned | 90% | 91% | 92% | | |
Read More Head Start
This program oversees the federal Head Start funding that the county receives to provide a comprehensive child development program for income eligible families with young children ages three through five. Montgomery County Public Schools serves as the Head Start delegate agency and DHHS provides health services to eligible Head...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Number of children in full-day program | 540 | 540 | 540 | 600 | 648 |
| Percent of children in full-day program | 83% | 83% | 83% | | |
| Percent of Head Start eligible children served by the Montgomery County Head Start Program | 41% | 41% | 41% | | |
| Percent of 3-year olds with demonstrated school readiness | 42% | 42% | 43% | | |
| Percent of 4-year olds with demonstrated school readiness | 55% | 65% | 65% | | |
Read More Admin - Office of Community Affairs
This Office supports the Department's vision of building a healthy, safe, and strong community. Its mission is to promote health equity, improve quality of services, and increase individual and family self-sufficiency, especially among racial and ethnic minorities and low-income communities. The Office accomplishes its mission by fostering strong partnerships to...
Read More Office of Community Affairs
This Office supports the Department's vision of building a healthy, safe, and strong community. Its mission is to promote health equity, improve quality of services, and increase individual and family self-sufficiency, especially among racial and ethnic minorities and low-income communities. The Office accomplishes its mission by fostering strong partnerships to...
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