Program Descriptions
Admin - Office of the Director
The Director's Office provides comprehensive leadership and direction for the Department, including budget and policy development and implementation, planning and accountability, service integration, customer service, the formation and maintenance of partnerships with non-governmental service providers, and human resource management. Further, the Office of the Director facilitates relationships and communications with...
Read More Admin - Office of the Chief Operating Officer
This Office oversees the administrative services that support direct service delivery and the day-to-day operations of the Department, including budget development and expenditure analysis; management of the Department's fiscal operations including payments, medical billing, Federal claiming, and State financial reporting; contract management; logistics and facilities support; information technology support and...
Read More Legal Representation
This program provides legal assistance for low-income County residents facing deportation proceedings. Legal representation in these proceedings has helped to reunite and preserve families and enabled individuals to retain legal work authorizations. The services are provided to individuals from households with incomes at or below 200 percent of the Federal...
| Program Performance Measures | Actual
FY20 | Actual
FY21 | Estimated
FY22 | Target
FY23 | Target
FY24 |
|---|
| Number of clients served by the grants | 106 | 154 | 150 | 150 | 150 |
| Percent of clients who obtained a favorable legal outcome | 27% | 46% | 50% | | |
Read More Community Action Agency
The mission of the Community Action Agency (CAA) is to advance social and economic mobility among communities and neighbors through services, partnerships, and advocacy using an equity lens. Responsibilities include administration of Federal and State Head Start and Community Services Block Grant (CSBG) funding. In addition to Head Start, programs...
| Program Performance Measures | Actual
FY20 | Actual
FY21 | Estimated
FY22 | Target
FY23 | Target
FY24 |
|---|
| The number of residents who receive free tax preparation services through the CAA VITA program 1 | 1,746 | 1,025 | 1,400 | 1,800 | 2,200 |
Read More Minority Programs
The three minority programs - the African American Health Program (AAHP), the Latino Health Initiative (LHI), and the Asian American Health Initiative (AAHI) - support Department-wide efforts to eliminate health and other disparities and achieve equity while continuing their population-targeted programs and services. The programs' knowledge, expertise, and experiences in...
| Program Performance Measures | Actual
FY20 | Actual
FY21 | Estimated
FY22 | Target
FY23 | Target
FY24 |
|---|
| Number of individuals served by the Minority Health Initiatives & Program 1 | 36,653 | 28,920 | 29,579 | 31,979 | 32,064 |
| Percent of clients satisfied with services provided by the Minority Health Initiatives & Program | 99% | 99% | 95% | | |
| Average percent of respondents who expressed increased confidence due to community capacity building activities 2 | 96% | N/A | 85% | | |
| Average percent increase in wages from time participants entered program until hired as health professionals | 190% | 169% | 150% | | |
| Percent of clients who improved A1C blood sugar level test at 3-month follow up (diabetes management/prevention) | 95% | 96% | 100% | | |
Read More Equity and Language Access
This program leads an organizational change effort by engaging in systematic planning, implementation, and evaluation of activities that help the Department understand, define, and adopt equity as an operating value that guides how staff work with customers, colleagues, and the community to promote health, safety, and self-sufficiency. Limited English Proficiency...
| Program Performance Measures | Actual
FY20 | Actual
FY21 | Estimated
FY22 | Target
FY23 | Target
FY24 |
|---|
| Number of referrals made for Multilingual Health Navigation Line/Interpretation Services 1 | 7,623 | 24,462 | 15,000 | 10,000 | 10,000 |
| Total number of interpretations provided over the phone by our phone interpretation vendor to DHHS staff in order to serve LEP clients | 20,225 | 28,814 | 23,000 | 21,000 | 21,000 |
| Percent of clients satisfied with services for Multilingual Health Navigation Line/interpretation services 2 | 94% | 98% | 90% | | |
| Percent of clients able to access services upon referral | 83% | 90% | 84% | | |
| Percent of participants of Equity Workshop who will be able to apply behaviors learned 3 | 96% | 94% | 92% | | |
Read More Head Start
This program oversees the Federal Head Start funding that the County receives to provide a comprehensive child development program for income-eligible families with young children ages three through five. Montgomery County Public Schools serves as the Head Start delegate agency and the Department of Health and Human Services provides health...
| Program Performance Measures | Actual
FY20 | Actual
FY21 | Estimated
FY22 | Target
FY23 | Target
FY24 |
|---|
| Number of children in full-day program | 540 | 540 | 560 | 578 | 598 |
| Percent of children in full-day program | 83% | 83% | 89% | | |
| Percent of Head Start eligible children served by the Montgomery County Head Start Program | 41% | 41% | 41% | | |
| Percent of 3-year olds with demonstrated school readiness 1 | 50% | 71% | 65% | | |
| Percent of 4-year olds with demonstrated school readiness 2 | 42% | 81% | 75% | | |
Read More Admin - Office of Community Affairs
This program oversees, supports, and implements the mission of the Office of Community Affairs, which is to lead the development of equitable and inclusive health and human services systems that are responsive to racial/ethnic and economically disinvested communities. This Office takes a global view of equity and inclusion that transcends...
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