Program Descriptions
Admin - Office of the Director
The office of the Director provides leadership and strategic direction for the Montgomery County Department of Health and Human Services (DHHS), oversees policy development, service integration, customer service, and partnerships. The office also guides health and social services initiatives, manages external relationships, and ensures compliance with applicable laws, including the...
| Program Performance Measures | Actual
FY24 | Actual
FY25 | Estimated
FY26 | Target
FY27 | Target
FY28 |
|---|
| Percent of clients able to access services upon referral 1 | 93% | 94% | 90% | | |
| Total number of interpretations provided over the phone by the phone interpretation vendor to DHHS staff in order to serve clients with limited English proficiency 2 | 30,835 | 32,975 | 34,650 | 36,382 | 38,202 |
| Percent of participants of Equity Workshop who will be able to apply behaviors learned 3 | 98% | 98% | 98% | | |
Read More Admin - Office of the Chief Operating Officer
This office oversees the administrative services that support direct service delivery and the day-to-day operations of the department including: budget development and expenditure analysis; management of the department's fiscal operations including payments, medical billing, Federal claiming, and State financial reporting; contract management; logistics and facilities support; information technology support and...
Read More Community Action Agency
The mission of the Community Action Agency (CAA) is to use an equity lens to advance social and economic mobility among communities and neighbors through services, partnerships, and advocacy. Responsibilities include administration of Federal and State Head Start and Community Services Block Grant (CSBG) funding. In addition to Head Start,...
Read More Minority Programs
The three minority health programs (MHIPs) comprise the following: the African American Health Program (AAHP), the Latino Health Initiative (LHI), and the Asian American Health Initiative (AAHI). The MHIPs support department-wide efforts to eliminate disparities and increase access to population-targeted programs and services. The knowledge, expertise, and experiences across the...
| Program Performance Measures | Actual
FY24 | Actual
FY25 | Estimated
FY26 | Target
FY27 | Target
FY28 |
|---|
| African American Health Program: Number of individuals encountered at events and programs 1 | 33,826 | 83,742 | 84,000 | 80,000 | 80,000 |
| African American Health Program: Percent of clients who improved A1C blood sugar level test at 3-month follow up (diabetes management/prevention) 2 | 85% | 85% | 75% | | |
| Number of individuals served by the Asian American Health Initiative 3 | 195,676 | 126,723 | 120,386 | 114,366 | 108,648 |
| Percent of clients satisfied with services provided by the Asian American Health Initiative 4 | 98% | 99% | 95% | | |
| Asian American Health Initiative: Average percent of Asian American Health Initiative participants who improved on one of four program outcomes (Increased knowledge; increased confidence; behavioral intent or change; enhanced access) 5 | 91% | 98% | 90% | | |
| Number of individuals served by the Latino Health Initiative 6 | 73,075 | 69,037 | 70,000 | 70,000 | 70,000 |
| Percent of clients satisfied with services provided by the Latino Health Initiative 7 | 96% | 98% | 96% | | |
| Latino Health Initiative: Average percent increase in wages from time participants entered program until hired as health professionals 8 | 167% | 162% | 160% | | |
Read More Equity and Language Access
Limited English Proficiency (LEP) is a barrier between customers, colleagues, and the community and equitable access to services designed to promote their health, safety, and self-sufficiency. The focus of the Equity and Language Access Program is to use principles of equitable access to guide how staff plans, implements, and evaluates...
Read More Head Start
This program oversees the Federal Head Start funding that the County receives to provide a comprehensive child development program for income-eligible families with young children ages three through five. Montgomery County Public Schools serves as the Head Start delegate agency and the Department of Health and Human Services provides health...
Read More Admin - Office of Community Affairs
This program oversees, supports, and implements the mission of the Office of Community Affairs, which is to lead the development of equitable and inclusive health and human services systems that are responsive to racial/ethnic and economically disinvested communities. This Office takes a global view of equity and inclusion that transcends...
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