Program Descriptions
Office of the Fire Chief
The Office of the Fire Chief (OFC) has the ultimate responsibility for the overall management, direction, planning, and coordination of all MCFRS programs and operations. The OFC manages the overall service needs and delivery requirements of MCFRS, including fire and rescue master planning and resource deployment plans; oversees community risk...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
---|
Child safety seat inspections survey - percent of respondents who were overall satisfied | 100% | 99% | 100% | | |
Read More Operations
The Operations Division is the organizational component of the MCFRS that is responsible for the day-to-day delivery of critical emergency medical services (EMS), fire suppression, hazardous materials, and technical rescue mitigation to the residents and visitors of Montgomery County.The overall responsibility for Fire and Rescue Service operations lies...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
---|
Number of fire incidents | 16,831 | 18,867 | 17,500 | 17,500 | 17,500 |
Number of EMIHS (medical services) incidents | 88,942 | 100,419 | 94,300 | 95,000 | 95,000 |
90th percentile arrival time for first Advanced Life Support (ALS) unit in urban areas of the County | 11:30 | 11:44 | 11:30 | | |
90th percentile arrival time for first engine to structure fire in urban areas of the County | 9:22 | 9:53 | 9:20 | | |
EMS cardiac care: Percentage of cardiac arrest patients with return of spontaneous circulation (ROSC) | 24.8% | 33.7% | 29.0% | | |
Read More Human Resources Division
The Division of Human Resources is a comprehensive support function of MCFRS focused on the management and maximization of potential for human capital. The Division is comprised of various sub-functions. The Administrative Services Section is responsible for personnel and labor related issues, including coordination with County...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
---|
Training academy accreditation (three accreditations) | 3 | 3 | 3 | | |
Percentage of non-white male recruit applications | 45.0% | 48.5% | 50.0% | | |
Read More Volunteer Services
The Division of Volunteer Services (DVS) manages and provides support and volunteer advocacy, oversight, mediation, and enforcement of MCFRS policies, coordination and technical assistance, incentives, and administrative services to support the Local Fire and Rescue Departments (LFRD) within MCFRS. This program promotes consistent and balanced integration of the activities of...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
---|
Number of volunteer stand-by hours | 502,924 | 463,754 | 500,000 | 505,000 | 510,000 |
Number of volunteer in-station drill hours | 15,122 | 11,923 | 14,000 | 15,000 | 16,000 |
Percent of total volunteers that are female | 37.2% | 37.4% | 38.0% | | |
Percent of volunteers from a racial or ethnic minority group | 20.8% | 21.3% | 22.0% | | |
Number of trained volunteers hired by MCFRS | 10 | 12 | 15 | | |
Read More Support Services
The Division of Support Services provides central administrative and management service and direction for support functions across the department. Core services include the Capital Improvement Program, logistics, fleet services, facilities, technology services, and safety. The logistics function consists of Fleet Support, Fleet Maintenance, Property and Supply, Emergency Medical...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
---|
Number of COMAR-mandated vehicle inspections performed | 215 | 227 | 245 | 245 | 245 |
Number of safety inspections (PPE) performed 1 | 6,017 | 6,500 | 6,050 | 6,050 | 6,050 |
Uptime for MCFRS-maintained IT systems | 99.94% | 99.93% | 99.94% | | |
Number of times MCFRS went below its minimum complement of apparatus 2 | 98 | 120 | 50 | | |
Read More Fiscal Management
The Division of Fiscal Management is responsible for the overall management of the MCFRS operating budget; the management and administration of State and Federal funding; management oversight of the EMS reimbursement program; accounts payable and receivable; and contract management and development. The Budget and Grants Section handles budget development;...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
---|
Number of invoices | 11,957 | 11,144 | 12,000 | 12,000 | 12,000 |
EMST revenue collected (in millions) | $18.59 | $19.92 | $20.00 | $20.00 | $20.00 |
EMST reimbursement recovery rate | 53.8% | 53.6% | 54% | | |
Percent of contracting dollars awarded to minority, female, or disabled (MFD) firms | 8.2% | 8.9% | 8.5% | | |
Read More