Mission Statement

The mission of Parking District Services is to:

• support the role of public parking in commercial areas throughout the County, as parking management is an important tool for achieving public objectives of economic development and transportation management;
• support the comprehensive development of the Silver Spring, Bethesda, and Wheaton central business districts and promote their economic growth and stability by supplying a sufficient number of parking spaces to accommodate that segment of the public demand which is neither provided for by development nor served by alternative travel modes;
• promote and complement a total transportation system through the careful balance of rates and parking supply to encourage the use of the most efficient and economical transportation modes available; and
• develop and implement parking management strategies designed to maximize the usage of the available parking supply in order to enhance the economic development of specific central business districts.

Budget Overview

The total recommended FY21 Operating Budget for the Parking Districts is $28,154,874, a decrease of $107,287 or 0.38 percent from the FY20 Approved Budget of $28,262,161. Personnel Costs comprise 18.85 percent of the budget for 53 full-time position(s) and no part-time position(s), and a total of 48.53 FTEs. Total FTEs may include seasonal or temporary positions and may also reflect workforce charged to or from other departments or funds. Operating Expenses account for the remaining 81.15 percent of the FY21 budget.

In addition, this department's Capital Improvements Program (CIP) requires Current Revenue funding.

County Priority Outcomes

While this program area supports all eight of the County Result Areas, the following are emphasized:

• Easier Commutes
• Effective, Sustainable Government
• A Growing Economy

Program Performance Measures

Performance measures for this department are included below (where applicable), with multi-program measures displayed at the front of this section and program-specific measures shown with the relevant program. The FY20 estimates reflect funding based on the FY20 approved budget. The FY21 and FY22 figures are performance targets based on the FY21 recommended budget and funding for comparable service levels in FY22.

Innovations and Productivity Improvements

• Upgraded payment systems and introduced vehicle occupancy and counting systems in various high-demand parking garages in Bethesda and Silver Spring.
• Implemented the Wheaton Core Employee Parking Management Initiative in preparation of County Departments and functions move to Downtown Wheaton.
• Converted single space metered garages in Bethesda to new multi-space machines with a pay-by-space payment option.
• Continued the development of website enhancements, and a work order and customer services workflow tracking system.
• Converted select gated facilities in Parking Lot Districts to 24/7 garage management access.

Program Descriptions

  Parking Services General Administration

This program provides executive direction and support functions for parking programs that include human resources, information technology, fiscal/procurement services, and the redevelopment of real property to promote the economic growth and stability of associated urban districts. The program's responsibilities are for drafting and releasing Requests for Development Proposals; generating property...

  Parking Operations

The program has overall responsibility for the management of County-owned garages and lots with over 22,000 parking spaces, which represent at least a fifty percent market share of available parking spaces. This program has overall responsibility for the collection and processing of all parking revenue, including revenue from individual meters,...

  Parking Fixed Costs

The parking fixed costs primarily fund the debt service payments, the lease payments for a parking facility, and Other Post Retirement Benefits (OPEB) costs....

  Parking Enforcement

The parking enforcement program provides for the enforcement of all parking laws primarily to promote business activity, ensure public safety, and ensure the smooth flow of traffic. The program is also responsible for the issuance, processing, and management of citation payments....

  Financial Management

The Financial Management Program has overall responsibility for the recordation, reconciliation, and audit of all parking district revenue. In addition, this program has primary responsibility for the development and execution of the Division Budget and Capital Improvements Program in coordination with other programs and the associated Six-Year Fiscal Cash Flows...

  Engineering and Capital Management

The Capital Projects Team provides engineering and project management for the design and construction of new parking facilities, including mixed-use projects. The program also includes renovating and improving existing parking facilities to ensure the preservation and integrity of the parking system and its continued service to the public. This program...