anchor Mission Statement
The mission of Parking District Services is to:
- Support the role of public parking in commercial areas throughout the County, as parking management is an important tool for achieving public objectives of economic development and transportation management;
- Support the comprehensive development of the Silver Spring, Bethesda, and Wheaton central business districts and promote their economic growth and stability by supplying a sufficient number of parking spaces to accommodate that segment of the public demand, which is neither provided for by development nor served by alternative travel modes;
- Promote and complement a total transportation system through the careful balance of rates and parking supply to encourage the use of the most efficient and economical transportation modes available; and
- Develop and implement parking management strategies designed to maximize the usage of the available parking supply in order to enhance the economic development of specific central business districts.
anchor Budget Overview
The total approved FY24 Operating Budget for the Parking Districts is $27,264,977, an increase of $1,273,423 or 4.90 percent from the FY23 Approved Budget of $25,991,554. Personnel Costs comprise 21.49 percent of the budget for 49 full-time position(s) and no part-time position(s), and a total of 48.73 FTEs. Total FTEs may include seasonal or temporary positions and may also reflect workforce charged to or from other departments or funds. Operating Expenses account for the remaining 78.51 percent of the FY24 budget.
In addition, this department's Capital Improvements Program (CIP) requires Current Revenue funding.
County Priority Outcomes
While this program area supports all eight of the County Result Areas, the following are emphasized:
- A Growing Economy
- Easier Commutes
- Effective, Sustainable Government
anchorProgram Performance Measures
Performance measures for this department are included below (where applicable), with multi-program measures displayed at the front of this section and program-specific measures shown with the relevant program. The FY23 estimates reflect funding based on the FY23 approved budget. The FY24 and FY25 figures are performance targets based on the FY24 approved budget and funding for comparable service levels in FY25.
Program Descriptions
Parking Services General Administration
The General Administration program provides executive direction and support functions for parking programs that include human resources, information technology, fiscal/procurement services, and the redevelopment of real property to promote the economic growth and stability of associated urban districts. The program's responsibilities are for drafting and releasing Requests for Development Proposals;...
Read More Parking Operations
The Parking Operations program has overall responsibility for the management of County-owned garages and lots with over 20,000 parking spaces, which represent at least a fifty percent market share of available parking spaces. This program has overall responsibility for the collection and processing of all parking revenue, including revenue from...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
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Parking Management revenue generated ($ millions) | $16.5 | $29.7 | $33.0 | $36.3 | $38.8 |
Parking Management operating expenditures ($ millions) | $19.5 | $19.5 | $26.0 | $25.9 | $26.5 |
Parking Management cost efficiency (ratio of expenses to revenues) | 118% | 66% | 79% | | |
Customer satisfaction rate for Parking Lot Districts (PLDs) (scale of 1-5) 1 | N/A | N/A | 4.7 | | |
Number of electric vehicle charging sessions at County parking facilities | 15,291 | 24,692 | 25,450 | 26,610 | 27,760 |
Read More Parking Fixed Costs
The Parking Fixed Costs program primarily funds the debt service payments and the lease payments. ...
Read More Parking Enforcement
The Parking Enforcement program provides for the enforcement of parking laws within the Parking Lot Districts (PLDs) and Transportation Management Districts (TMDs) primarily to promote business activity, ensure public safety, and ensure the smooth flow of traffic. The program also conducts Residential Permit Parking (RPP) enforcement in all RPP zones...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
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Number of DOT issued parking citations | 102,400 | 138,493 | 139,800 | 141,300 | 142,800 |
Percent of DOT issued parking citations contested | 1.15% | 3.09% | 5.50% | | |
Number of Americans with Disabilities Act (ADA) citations issued | 31 | 39 | 61 | | |
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