Mission Statement

To foster excellence in people by providing quality human resources services to our employees, partners, and the community.

Budget Overview

The total recommended FY21 Operating Budget for the Office of Human Resources is $303,667,044, an increase of $21,899,305 or 7.77 percent from the FY20 Approved Budget of $281,767,739. Personnel Costs comprise 2.83 percent of the budget for 62 full-time position(s) and two part-time position(s), and a total of 64.65 FTEs. Total FTEs may include seasonal or temporary positions and may also reflect workforce charged to or from other departments or funds. Operating Expenses account for the remaining 97.17 percent of the FY21 budget.

The Office of Human Resources Budget is comprised of a General Fund component of $8,645,804 and a Employee Health Benefit Self Insurance Fund component of $295,021,240.

In February 2020, the County Executive announced an update to the County Council related to ongoing efforts to identify no-cost/low-cost reorganization efforts that will strengthen the delivery of priority outcomes, realign resources with policy objectives, and improve the efficiency and effectiveness of County government. As part of this plan, the Office of Human Resources has been reorganized. The Labor and Employee Relations program has been shifted to the new Office of Labor Relations, the Occupational Medical Services program has been shifted out of the Health and Employee Welfare program, and the Training and Organizational Development program has been shifted out of the Business Operations and Performance program.

County Priority Outcomes

While this program area supports all eight of the County Result Areas, the following is emphasized:

• Effective, Sustainable Government

Program Performance Measures

Performance measures for this department are included below (where applicable), with multi-program measures displayed at the front of this section and program-specific measures shown with the relevant program. The FY20 estimates reflect funding based on the FY20 approved budget. The FY21 and FY22 figures are performance targets based on the FY21 recommended budget and funding for comparable service levels in FY22.

Initiatives

• The Office of Human Resources will implement an Applicant Tracking System to provide a better customer service experience and improved management and monitoring of all recruitments.

• Expand the MLS LEADS program into MCG LEADS to incorporate innovative learning strategies including tours, book clubs, mentoring, department orientations, project-driven cohort groups, conferences, boot camps, specialized departmental training, career development coaching, and virtual learning opportunities for aspiring leaders, new supervisors, and managers.

• Streamline the position creation and reclassification process for departments to improve the time to review and approve, and eliminate redundant steps.

• Launched the Turn the Curve Initiatives for Alternate Work Schedules/Telework, Candidate Qualification Pool, and Reduce the Time to Hire performance measures.

Innovations and Productivity Improvements

• EEO/Diversity Management implemented a new case-tracking system that employees may use to submit requests for review and response.

• Implementing Self-Service Benefits, which will eliminate paper enrollment forms and reduce manual data entry for the health insurance team.

• Stress Management team will continue efforts to procure a new Electronic Health Records system to facilitate administrative and clinical operations.

• Continue efforts to lower the time to fill vacant positions through fillable forms, streamline the approval process, release of a "How to Apply" video to improve the candidate's experience in the recruitment process, and conduct Hiring Manager refresher training.

Program Descriptions

  Director's Office

The Director's Office provides services to the Department: executive management and recruitment; policy direction; strategic and financial planning; communications and public relations; and resources management. In addition, the Office provides consultation services on human resources matters to the County Executive and other department directors. The Director's Office is responsible for...

  Business Operations and Performance

The Business Operations and Performance Division is comprised of the Classification, Compensation, Training and Organizational Development, and Workforce Performance teams. The Classification and Compensation team reviews and evaluates the duties and responsibilities of individual positions and occupational classes in response to employee, department, and union requests to assure that positions...

  Recruitment and Selection

The Recruitment and Selection team is responsible for attracting, hiring, promoting, and retaining candidates for County departments and agencies that result in a highly skilled, competent, and diverse workforce. The team engages in a wide variety of outreach activities designed to ensure quality and diversity in the candidate population including...

  Labor and Employee Relations

Labor and Employee Relations consists of two teams: Labor and Employee Relations and Occupational Medical Services. The Labor and Employee Relations team is designed to support County managers in the areas of advice and training on labor issues, advice on related personnel policies and procedures, and the negotiation of collective...

  EEO Compliance and Diversity Management

The Equal Employment Opportunity (EEO) and Diversity Management team ensures compliance with local, State, and Federal discrimination laws, as well as MCPR Section, 5 related to Equal Employment Opportunity. The Division provides mandatory and customized training to employees and managers concerning equal employment and diversity management. The training also extends...

  Health & Employee Welfare

The Health Insurance team manages and administers the County's health and welfare plans in accordance with County policy and local, State, and Federal laws. In addition to maintaining operations associated with annual open enrollment and program eligibility, the team provides customer service, communications, education, and counseling to County employees, participating...

  Occupational Medical Services

Carved out of Labor and Employee RelationsThe Occupational Medical Services team (OMS) (including Fire and Rescue Occupational Medical Services) provides multi-disciplinary occupational medical services, such as work-related medical and safety hazard assessments to promote the health, wellness, and productivity of the County workforce. OMS also administers the County's drug and...

  Training and Organizational Development

Carved out of Business Operations. The Training and Organizational Development team provides training, workforce planning, and organizational effectiveness programs and activities that increase the knowledge, skills and abilities of the County's workforce. The team offers professional development opportunities to employees and managers through online learning and instructor-led classes and designs...