Program Descriptions
Admin - Aging & Disability Services
This program area provides leadership and direction for administration of Aging and Disability Services....
Read More Community Support Network for People with Disabilities
Community Support Network for People with Disabilities (CSN) provides services that enable individuals to remain in their home or in the least restrictive environment and provides general support, guidance, and assistance to clients with developmental disabilities and their families. This program area coordinates and monitors services and supports (including crisis...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Placements in Summer Camp Programs | 94 | 102 | 102 | 102 | 102 |
Read More Respite Care
This program area provides temporary, occasional care of frail seniors, adults and children with disabilities, and children with severe behavioral and/or medical issues to give relief to families and other primary caregivers....
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Number of clients served in respite | 411 | 457 | 411 | 411 | 411 |
| Percent of customers satisfied with Respite Services | 92% | 98% | 92% | | |
| Percent of customers that report a reduction in stress/caregiver burden as a result of receiving respite services | 100% | 96% | 98% | 98% | 98% |
Read More Aging & Disability Resource Unit
This program area assists seniors, persons with disabilities, and their families, in defining service needs, locating required services,
and facilitating the application process to access services....
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Number of incoming calls | 1,667 | 1,605 | 1,605 | 1,605 | 1,605 |
| Percent of ongoing clients satisfied with the Aging and Disability Resource Unit | 96% | 94% | 95% | | |
| Percent of ongoing clients to the Aging and Disability Resource Unit who said they were better able to make decisions about options after talking with staff | 91% | 97% | 96% | | |
Read More Assessment & Continuing Care Management Services
This program area provides multi-disciplinary assessments, care planning, and case management services to frail seniors and adults with disabilities to remedy and prevent abuse, neglect, self-neglect, financial exploitation, or inappropriate institutionalization. Services include Adult Protective Services, Social Services to Adults, and the Public Guardianship Program....
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| New APS Investigations | 978 | 1,154 | 1,200 | 1,200 | 1,200 |
| Number of clients receiving case management services 1 | 714 | 1,100 | 1,100 | 1,100 | 1,100 |
| Percent of SSTA Case Management clients who report being satisfied or very satisfied | 97% | 95% | 95% | | |
| Percent of seniors and adults with disabilities that avoid institutional placement while receiving case management services | 94% | 93% | 94% | 94 | 94 |
| Number of APS Clients with another investigation within six months (Recidivism) 2 | N/A | 8% | 8% | | |
Read More Home Care Services
This program area provides personal care assistance to seniors and eligible adults with disabilities who are unable to manage independently due to physical and/or mental impairments. Home Care Services prevent abuse, neglect, and exploitation of vulnerable adults, and enhance overall quality of life by providing personal care, chore assistance, therapeutic...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Home Care Services - Number of clients served annually | 279 | 294 | 309 | 324 | 340 |
| Percent of customers satisfied with Home Care Services | 97% | 88% | 95% | | |
| Home Care Services - Percentage of clients with no unmet personal care needs 1 | 95% | 99% | 96% | 96 | 96 |
Read More Adult Foster Care
This program area provides subsidies and case management for low-income seniors who live in group homes for the frail elderly, and adult foster care homes for frail seniors and adults with disabilities....
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Number of ongoing clients in Adult Foster Care (monthly average) | 118 | 113 | 117 | 117 | 117 |
| Assisted Living Services - Percent of clients remaining in community placement (i.e., not entering institutional setting) 1 | 96% | 94% | 95% | 95 | 95 |
Read More Medicaid Funded Long-Term Care Services
This program area administers and operates Maryland's Long-Term Care Medicaid program, Coordination of Community Services, Community First Choice (CFC). CFC Supports Planners and Nurse Monitors provide a continuum of services designed to allow people of all ages and in need of long-term care to live in the community, rather than...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Total number of clients currently served by Nurse Monitoring | 2,466 | 2,636 | 2,899 | 3,189 | 3,508 |
| Average number of Adult Evaluation and Review Service (AERS) assessments assigned per month | 308 | 274 | 284 | 295 | 307 |
| Percent of clients satisfied with the Autism Waiver Program | 95% | 95% | 95% | | |
| Percent of clients satisfied with Coordination of Community Supports | 93% | 89% | 86% | | |
| Percent of adults with developmental disabilities provided case management services that remain at the same level of independence after receiving supportive services in the Case Management of Community Services Program | 99% | 99% | 99% | | |
Read More Community Provider Support
This area provides financial support to the providers and agencies in the community that work with the entire spectrum of clients served by the Department through Aging and Disability Services. ...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Turnover rate for direct service professionals for developmental disabilities providers | 31.1% | 42.5% | 36.8% | | |
Read More Area Agency on Aging
Program Name Change - Area Agency on Aging...
| Program Performance Measures | Actual
FY18 | Actual
FY19 | Estimated
FY20 | Target
FY21 | Target
FY22 |
|---|
| Number of unduplicated customers served in the Senior Nutrition Program 1 | 5,236 | 5,385 | 5,743 | 5,743 | 5,743 |
| Percent of Congregate Meal clients who agree or strongly agree that they would recommend the service to a friend 2 | 97% | 97% | 97% | | |
| Percent of Representative Payee clients who report that the volunteer money management service has enabled them to have adequate funds for shelter, food, medical care, and clothes | 97% | 100% | 97% | 97 | 97 |
| Ombudsman Services - Percent of complaints resolved and partially resolved 3 | 90% | 89% | 89% | 89 | 89 |
Read More Home & Community Based MA Waiver Services
This program area administers and operates Maryland's Long-Term Care Medicaid program, Community First Choice (CFC). CFC Supports Planners and Nurse Monitors provide a continuum of services designed to allow people of all ages and in need of long-term care to live in the community, rather than in institutions....
Read More Ombudsman Services
This program area investigates and resolves complaints made by residents, staff, and family members in nursing homes and assisted living facilities for seniors and people with disabilities....
Read More Senior Nutrition Program
This program area provides lunches to seniors at sites around the County and provides home-delivered meals, nutrition education, and physical fitness activities. It is administered in cooperation with a variety of public, private, and non-profit organizations....
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