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Mission Statement

The Department of General Services proactively serves the diverse business and service requirements of all County departments, providing a single point of government-to-government service, enabling departments to successfully complete their respective missions, and thereby, adding value to the services performed by Montgomery County to County residents.


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Budget Overview

The total recommended FY20 Operating Budget for the Department of General Services is $40,381,913, an increase of $2,251,955 or 5.91 percent from the FY19 Approved Budget of $38,129,958. Personnel Costs comprise 43.76 percent of the budget for 232 full-time position(s) and one part-time position(s), and a total of 170.30 FTEs. Total FTEs may include seasonal or temporary positions and may also reflect workforce charged to or from other departments or funds. Operating Expenses account for the remaining 56.24 percent of the FY20 budget.

In addition, this department's Capital Improvements Program (CIP) requires Current Revenue funding.

County Priority Outcomes

While this program area supports all eight of the County Result Areas, the following are emphasized:

  • A Greener County
  • Effective, Sustainable Government
  • A Growing Economy

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Department Performance Measures

Performance measures for this department are included below (where applicable), with multi-program measures displayed at the front of this section and program-specific measures shown with the relevant program. The FY19 estimates reflect funding based on the FY19 approved budget. The FY20 and FY21 figures are performance targets based on the FY20 recommended budget and funding for comparable service levels in FY21.

MeasureActual
FY17
Actual
FY18
Estimated
FY19
Target
FY20
Target
FY21
Internal customer satisfaction: Average score given to all DGS operations in a survey across Montgomery County Government (4 point scale)3.133.073.093.113.12

Accomplishments

  • Reviewed and revised the County's Emergency Operations Plan for compliance with the Americans with Disabilities Act, and presented training for staff designated to work emergency shelters in the event of a disaster or severe weather emergency.

    Expanded the services for effective communication with people who are deaf or hard of hearing by providing assistive listening systems in County meeting rooms. As of June 30, 2018, twenty-six (26) assistive listening devices have been installed in County buildings and six (6) portable systems have been procured for use by departments using other meeting rooms.


  • Lead the County's efforts to install 7.6 megawatts of solar and other clean energy technologies on County facilities. To date, the program has produced enough clean energy to power more than 800 homes and lowering greenhouse gas emissions as much as planting 192,000 trees.

  • Substantially completed building envelope, lighting, HVAC, HVAC controls, and water conservation retrofits at the Pre-Release Center, Longwood Community Center, Twinbrook Library, Kensington Park Library, and the Silver Spring Health Center that are expected to save the County $240,439 per year. This includes installing a Combined Heat and Power system at the Pre-Release Center.

  • Installed microgrids at the Public Safety Headquarters and the Montgomery County Correctional Facility that now produce clean energy and low-carbon energy to meet the energy needs of these crucial facilities, and enable them to operate independent of the energy grid during normal operations and prolonged power outages.
  • Installed microgrids at the Public Safety Headquarters and the Montgomery County Correctional Facility that now produce clean energy and low-carbon energy to meet the energy needs of these crucial facilities, and enable them to operate independent of the energy grid during normal operations and prolonged power outages.
  • Multifunction Printers - Eliminated more than 1,000,000 pages being printed (676,666 pages deleted; 406,108 pages expired). Saved or reduced more than 1,382,397 gallons of water, 51,803 lbs. of carbon dioxide and 55 trees.

    Records Management and Imaging - Shredded 234,178 lbs.

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Collaboration and Partnerships

Facilities Management

2018 NACO Award: Using GIS Maps to Improve Contract Management in Facilities Maintenance.

 
Americans with Disabilities Act

Supported the Department of Technology Services to improve the accessibility of the County's website, including creating accessible map solutions to replace older non-accessible static maps.

 
Office of Energy and Sustainability

Continue to coordinate the public use of $41 million in direct financial benefits and other policy commitments as a result of the merger of Pepco Holdings Incorporated and Exelon Corporation. Financial benefits included seed capital for the nation's first Green Bank, funding for low- and moderate-income weatherization, workforce development, and other programs.

Implemented two nationally recognized microgrid projects under a public-private partnership. The Public Safety Headquarters (PSHQ) and the Montgomery County Correctional Facility (MCCF) projects combine clean and low-carbon technologies to allow the facilities to operate independently from the utility grid. Received 2018 NACo Achievement Award for this initiative.

Continue to coordinate the policy and public benefits from the merger of Altagas Ltd and WGL holdings to benefit public infrastructure, multifamily housing, and other uses.

 
Planning and Development

Secured $80 million in private investment in FY18, and a cumulative investment of $178 million since FY14.

Creation of 502 total new housing units including 123 units of affordable housing.

 
Building Design & Construction

Received 2018 NACo Achievement Award for authoring a Project Mangement Handbook for Project Managers and Consultants.

 
Glen Echo Park

An agreement with the National Park Service was executed July 20, 2018. The Cooperative Agreement delegates all management and operation at Glen Echo Park to Montgomery County. Doing so ensures the Park's operation during federal closures and ensures continuity of programming, as well timely building and grounds maintenance.

 

Program Descriptions

  Central Duplicating, Imaging, Archiving, & Mail Services

This program provides timely and efficient document management to County Government through: high-speed digital printing services,; desktop and electronic publishing, high-speed color digital printing, full service bindery, large format and banner printing, digital imaging, and electronic and physical archiving of County records. The program administers and manages the countywide paper...

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  Real Estate Program

This program provides for leasing, site acquisition/disposition, space management, and site evaluation. The leasing function recommends, plans, coordinates, implements, and administers the leasing of real property for both revenue and expense leases, including closed school facilities, at the best economic and operational value to the County. Site acquisition is the...

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  Energy and Sustainability

The Energy and Sustainability (ES) program is responsible for facilitating comprehensive energy and sustainability strategies across County operations. It leads the County's green government programs which crosscuts County Departments and DGS Divisions. ES specifically implements or facilitates programs to improve energy efficiency, expand clean energy use, promote sustainable sites, enable...

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  Facilities Management

The Division of Facilities Management's mission is to provide for the comprehensive planning and delivery of maintenance services and oversight of building-related operations at County facilities used by County staff and residents. Components of these programs are routine, preventive, and corrective maintenance; housekeeping; grounds maintenance; recycling; building structure and envelope...

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  Administration

The Administration program provides services in three key areas: 1) The Director's Office provides overall leadership for the Department including policy development, strategic planning, emergency preparedness and operations, accountability, service integration, performance measures, and customer service. 2) The Office of Planning and Development in the Director's Office oversees the County...

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  Building Design and Construction

This program provides for the overall management of the Department's Capital Improvements Program (CIP) for facilities. This program includes the comprehensive, timely, economic, and environmentally efficient planning, design, and construction of buildings for County use, as well as public venues owned by the County. This program also...

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Budget Trends
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Program Contacts

Contact Angela Dizelos of the Department of General Services at 240.777.6028 or Bruce Meier of the Office of Management and Budget at 240.777.2785 for more information regarding this department's operating budget.

Related Links
Budget Summary
TitleActual
FY18
Budget
FY19
Estimate
FY19
Recommended
FY20
%Chg
Bud/Rec
COUNTY GENERAL FUND
EXPENDITURES
Salaries and Wages11020619.0010000231.00 10790784.00 10827819.008.3
Employee Benefits3882044.003673744.00 3908422.00 3874858.005.5
County General Fund Personnel Costs14902663.0013673975.00 14699206.00 14702677.007.5
Operating Expenses20509091.0016309229.00 16294229.00 17443194.007.0
County General Fund Expenditures35411754.0029983204.00 30993435.00 32145871.007.2
PERSONNEL
Full-Time198.00198.00 198.00 198.000.0
Part-Time1.001.00 1.00 1.000.0
FTEs136.93135.73 135.73 135.730.0
REVENUES
Miscellaneous Revenues107717.00120000.00 120000.00 120000.000.0
County General Fund Revenues107717.00120000.00 120000.00 120000.000.0
 
PRINTING & MAIL INTERNAL SERVICE FUND
EXPENDITURES
Salaries and Wages1878330.002027443.00 1908416.00 2134490.005.3
Employee Benefits713832.00800386.00 743897.00 833137.004.1
Printing & Mail Internal Service Fund Personnel Costs2592162.002827829.00 2652313.00 2967627.004.9
Operating Expenses5205241.004959515.00 4959515.00 4909005.00-1.0
Capital Outlay94159.00359410.00 359410.00 359410.000.0
Printing & Mail Internal Service Fund Expenditures7891562.008146754.00 7971238.00 8236042.001.1
PERSONNEL
Full-Time33.0033.00 33.00 34.003.0
Part-Time1.001.00 1.00 0.00-100.0
FTEs34.0734.07 34.07 34.571.5
REVENUES
Imaging/Archiving Revenues1488631.001508760.00 1508760.00 1508760.000.0
Investment Income21418.007804.00 7804.00 7804.000.0
Mail Revenues1976757.002246857.00 2246857.00 2246857.000.0
Other Charges/Fees1945012.001843208.00 1843208.00 1843208.000.0
Print Revenues2383107.002538079.00 2538079.00 2488079.00-2.0
Printing & Mail Internal Service Fund Revenues7814925.008144708.00 8144708.00 8094708.00-0.6
 
GRANT FUND - MCG
EXPENDITURES
Salaries and Wages0.000.00 0.00 0.000.0
Employee Benefits0.000.00 0.00 0.000.0
Grant Fund - MCG Personnel Costs0.000.00 0.00 0.000.0
Operating Expenses150000.000.00 0.00 0.000.0
Grant Fund - MCG Expenditures150000.000.00 0.00 0.000.0
PERSONNEL
Full-Time0.000.00 0.00 0.000.0
Part-Time0.000.00 0.00 0.000.0
FTEs0.000.00 0.00 0.000.0
REVENUES
State Grants150000.000.00 0.00 0.000.0
Grant Fund - MCG Revenues150000.000.00 0.00 0.000.0
 
DEPARTMENT TOTALS
Total Expenditures43453316.0038129958.00 38964673.00 40381913.005.9
Total Full-Time Positions231.00231.00 231.00 232.000.4
Total Part-Time Positions2.002.00 2.00 1.00-50.0
Total FTEs171.00169.80 169.80 170.300.3
Total Revenues8072642.008264708.00 8264708.00 8214708.00-0.6
FY20 Recommended Changes
TitleExpendituresFTEs
COUNTY GENERAL FUND
FY19 ORIGINAL APPROPRIATION29983204135.73
Changes (with service impacts)
Enhance: Maintenance budget for new facilities [Facilities Management]10668000.00
Reduce: American Film Institute Contract [Facilities Management]-335940.00
Other Adjustments (with no service impacts)
Increase Cost: FY20 Compensation Adjustment5060670.00
Increase Cost: Adjust budget for Overtime to address structural budget deficiencies [Facilities Management]3097330.00
Increase Cost: Code Compliance: Small Arms Firing Range Lead Abatement and HVAC Maintenance (EnviroSmart) [Facilities Management]2606100.00
Increase Cost: Adjust budget for Lapse to address structural budget deficiencies [Facilities Management]1818670.00
Increase Cost: Motor Pool Adjustment680110.00
Increase Cost: Annualization of FY19 Personnel Costs200980.00
Increase Cost: Retirement Adjustment109370.00
Shift: Annualization of ESRI Enterprise Agreement - Shift to DTS-8000.00
Shift: Recognize Community Use of Public Facilities budget for reimbursement of selected Facilities Maintenance costs-745420.00
Decrease Cost: Savings from replacing Alternative Community Service Workers with contractors [Facilities Management]-1525200.00
FY20 RECOMMENDED32145871135.73
 
PRINTING & MAIL INTERNAL SERVICE FUND
FY19 ORIGINAL APPROPRIATION814675434.07
Other Adjustments (with no service impacts)
Increase Cost: FY20 Compensation Adjustment1176340.00
Increase Cost: Conversion of Part Time Mail Clerk to Full Time Printer Apprentice [Central Duplicating, Imaging, Archiving, & Mail Services]242910.50
Increase Cost: Motor Pool Adjustment139200.00
Increase Cost: Retirement Adjustment63450.00
Decrease Cost: Annualization of FY19 Personnel Costs-84720.00
Decrease Cost: OPEB Adjustment-144300.00
Decrease Cost: Contract Cost Savings [Central Duplicating, Imaging, Archiving, & Mail Services]-500000.00
FY20 RECOMMENDED823604234.57
Program Summary
Program NameFY19 APPR
Expenditures
FY19 APPR
FTEs
FY20 REC
Expenditures
FY20 REC
FTEs
Central Duplicating, Imaging, Archiving, & Mail Services814675434.07823604234.57
Real Estate Program9864637.0010206787.00
Energy and Sustainability7940795.008127855.00
Facilities Management25084036108.7026948951108.70
Administration311862615.03336345715.03
Building Design and Construction00.0000.00
Total38129958169.8040381913170.30
Charges to Other Departments
Charged DepartmentCharged FundFY19
Total$
FY19
FTES
FY20
Total$
FY20
FTES
COUNTY GENERAL FUND
General ServicesCentral Duplicating (Printing & Mail)536990.52562410.52
Fleet Management ServicesMotor Pool6204722.806363032.80
Solid Waste ServicesSolid Waste Disposal482230.10686520.10
Liquor ControlLiquor5682651.205640251.20
CIPCapital Fund817032955.65821650255.65
Not DefinedNot Defined7490293.507490293.50
Total1021001763.771029075263.77
Future Fiscal Impacts ($000s)
TitleFY20FY21FY22FY23FY24FY25
COUNTY GENERAL FUND
EXPENDITURES
FY20 Recommended32146.00000032146.00000032146.00000032146.00000032146.00000032146.000000
No inflation or compensation change is included in outyear projections.
Labor Contracts0.00000090.00000090.00000090.00000090.00000090.000000
These figures represent the estimated annualized cost of general wage adjustments, service increments, and other negotiated items.
Subtotal Expenditures32146.00000032236.00000032236.00000032236.00000032236.00000032236.000000
 
PRINTING & MAIL INTERNAL SERVICE FUND
EXPENDITURES
FY20 Recommended8236.0000008236.0000008236.0000008236.0000008236.0000008236.000000
No inflation or compensation change is included in outyear projections.
Retiree Health Insurance Pre-funding0.000000-1.000000-2.000000-12.000000-19.000000-24.000000
Labor Contracts0.00000029.00000029.00000029.00000029.00000029.000000
These figures represent the estimated annualized cost of general wage adjustments, service increments, and other negotiated items.
Subtotal Expenditures8236.0000008264.0000008263.0000008253.0000008246.0000008241.000000