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Program Description

  Community Action Agency

The mission of Community Action Agency (CAA) is to advance social and economic mobility among communities and neighbors through services, partnerships, and advocacy using an equity lens. Responsibilities include administration of Federal and State Head Start and Community Services Block Grant (CSBG) funding. In addition to Head Start, programs include the Takoma-East Silver Spring (TESS) Community Action Center, Volunteer Income Tax Assistance (VITA), the Community Action Board and its Community Advocacy Institute. CAA staff and volunteers join with 30+ partners to deliver critical services that strengthen the social and economic assets of low-income communities.

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Program Contacts

Contact Victoria Buckland of the HHS - Administration and Support at 240.777.1211 or Deborah Lambert of the Office of Management and Budget at 240.777.2794 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY19Actual FY20Estimated FY21Target FY22Target FY23
The number of residents who receive free tax preparation services through the CAA VITA program 12,2001,7462,2502,2502,250
Percent of VITA clients who reported that they were satisfied with the services received 289%N/A89%89%89%
Percent of TESS clients who reported that they were satisfied with the services received 393%N/A93%93%93%
Total amount of Earned Income Tax Credit received by VITA clients $1,420,829$1,316,715$1,430,000$1,430,000$1,430,000
1  The number of residents served annually is highly dependent upon the size of the sites identified, and will be contingent upon funding external to the County.
2  COVID-19 social distancing requirements prevented the program from administering this survey in FY20. Reporting will resume in FY21.
3  COVID-19 social distancing requirements prevented the program from administering this survey in FY20. Reporting will resume in FY21.
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Program Budget Changes

FY22 Approved ChangesExpendituresFTEs
FY21 Approved384059511.40
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.7941690.60
FY22 Approved463476412.00