Program Descriptions
Operational Management
Operational Management provides policy development and planning; operational, personnel, and management oversight; and support for division activities. The focus is to become the benchmarked leader of innovative fleet operations, maintenance excellence, and exceptional teamwork by leveraging technology to maximize operational efficiencies, fleet accountability, and customer service. Performance metrics illustrate...
Program Performance Measures | Actual FY22 | Actual FY23 | Estimated FY24 | Target FY25 | Target FY26 |
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Number of fleet work orders completed | 22,101 | 19,800 | 20,951 | 20,951 | 20,567 |
Fleet Maintenance and Operations: Internal customer survey satisfaction rating (scale of 1-4) | 3.20 | 2.92 | 3.50 | | |
Clean Air Commitment - Gallons of diesel/unleaded used 1 | 4,548,540 | 4,842,765 | 4,722,765 | | |
Clean Air Commitment - Gallons of alternative fuels used (in gasoline gallon equivalents) | 1,512,826 | 1,278,626 | 1,398,626 | | |
Read More Business Support Services
Business Support Services prepares and monitors the budget, oversees financial management of the Motor Pool (MP) Internal Service Fund, and processes payments, solicitations, requisitions, and purchase orders. Fleet prepares MP Fund financial statements for the Annual Comprehensive Financial Report (ACFR) including Balance Sheet, Statement of Revenues, Expenses, Changes in...
Program Performance Measures | Actual FY22 | Actual FY23 | Estimated FY24 | Target FY25 | Target FY26 |
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Amount spent on parts (in dollars) | $11,453,432 | $9,087,584 | $10,270,508 | $10,270,508 | $9,876,200 |
Fiscal inventory parts turn rate | 1.13 | 1.32 | 1.23 | | |
Percent of work orders completed without delay for parts | 79% | 79% | 79% | | |
Read More Transit Equipment Services
Transit Equipment Services (TES) provides scheduled and non-scheduled maintenance and repair of the Ride On Bus fleet at three locations: Brookville Maintenance Facility (BMF), Equipment Maintenance and Transit Operation Center (EMTOC), and Small Transit Shop (STS). TES supports FLASH, the County's bus rapid transit system with features that improve...
Program Performance Measures | Actual FY22 | Actual FY23 | Estimated FY24 | Target FY25 | Target FY26 |
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Number of transit work orders completed 1 | 8,225 | 8,237 | 8, 231 | 8,231 | 8,233 |
Percent of transit preventive maintenance completed within 6,000 miles of previous PM | 99% | 99% | 99% | | |
Fleet Maintenance and Operations: Mean distance between failure: Transit equipment (in miles) 2 | 17,019 | 15,371 | 16,195 | | |
Turnaround Time: Average amount of time equipment is unavailable for operations during each shop visit: Transit equipment (in days) 3 | 2.18 | 2.29 | 2.24 | | |
Average days out of service per bus for parts 4 | 10.79 | 11.12 | 10.96 | | |
Read More Heavy Equipment Services
Heavy Equipment Services (HES) maintains and repairs heavy equipment, including heavy dump trucks, straight trucks, construction equipment, snow plows, leafers, mowers, backhoes, hydraulic excavators, and other specialized pieces of equipment. HES provides maintenance support for public safety and other County vehicles that support services to County residents, without which...
Program Performance Measures | Actual FY22 | Actual FY23 | Estimated FY24 | Target FY25 | Target FY26 |
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Number of heavy equipment work orders completed 1 | 1,328 | 1,012 | 1,170 | 1,170 | 1,117 |
Turnaround Time: Average amount of time equipment is unavailable for operations during each shop visit: Heavy Equipment (in days) 2 | 1.13 | 2.88 | 2.41 | | |
Fleet Maintenance and Operations: Mean distance between failure: Heavy equipment (in miles) 3 | 14,159 | 16,043 | 15,101 | | |
Heavy equipment fleet availability 4 | 93.4% | 93.4% | 93.2% | | |
Read More Administrative Automotive Services
Administrative Automotive Services maintains and repairs the automotive light fleet for all administrative vehicles including automobiles, vans, and light trucks. Maintenance and repair of the automotive and light truck fleet are provided through contractual services at the Seven Locks maintenance facility. DFMS serves the transportation needs of 30 individual...
Program Performance Measures | Actual FY22 | Actual FY23 | Estimated FY24 | Target FY25 | Target FY26 |
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Number of administrative vehicle work orders completed 1 | 2,584 | 2,832 | 2,708 | 2,708 | 2,749 |
Fleet Maintenance and Operations: Mean distance between failure: Administrative light equipment (in miles) 2 | 42,701 | 31,478 | 37,090 | | |
Turnaround Time: Average amount of time equipment is unavailable for operations during each shop visit: Administrative Vehicles (in days) 3 | 0.98 | 1.19 | 0.90 | | |
Read More Public Safety Automotive Services
This program is responsible for the maintenance, repair, and upfitting of the light automotive fleet supporting Police, Fire, Sheriff, and other public safety services. Maintenance and repair service for the public safety light fleet is provided through contractual services at the Seven Locks maintenance facility. Without properly...
Program Performance Measures | Actual FY22 | Actual FY23 | Estimated FY24 | Target FY25 | Target FY26 |
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Number of public safety vehicle work orders completed 1 | 7,533 | 7,719 | 7,626 | 7,626 | 7,657 |
Fleet Maintenance and Operations: Mean distance between failure: Public Safety light equipment (in miles) | 49,681 | 33,257 | 41,469 | | |
Turnaround Time: Average amount of time equipment is unavailable for operations during each shop visit: Public Safety light equipment (in days) 2 | 2.28 | 3.91 | 3.10 | | |
Police vehicle fleet availability 3 | 96% | 93% | 97% | | |
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