Program Descriptions
Multi-Family Housing Programs
This program creates, preserves, and rehabilitates affordable multi-family housing units. This section provides funding to supplement rents through rental agreements, negotiates Payments In Lieu of Taxes (PILOTS), reviews and approves rental building sales through the Right of First Refusal (ROFR) program, and negotiates and completes loans to create or preserve...
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| Number of affordable housing units produced | 392 | 729 | 1,846 | | |
| Ratio of non-County dollars leveraged to County dollars in affordable housing projects | 5.9 | 3.6 | 3.7 | | |
Read More Affordable Housing Programs
This program oversees the creation, selection, and oversight of inclusionary affordable housing units. It primarily enforces Chapter 25A of the County Code to ensure that both rental and sale Moderately Priced Dwelling Units (MPDUs) are provided. The housing units produced are marketed at controlled prices, which makes them affordable to...
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| Number of moderately priced dwelling units agreed upon to be constructed for future occupancy | 273 | 205 | 191 | 190 | 78 |
| Number of moderately priced dwelling units produced and available for occupancy 1 | 285 | 201 | 250 | | |
| Affordable Housing Program - Number of MC311 Service Requests | 1,480 | 1,241 | 1,394 | 1,394 | 1,394 |
| Affordable Housing Program - Percent of MC311 Service Requests meeting service length agreement | 91.0% | 86.1% | 90.0% | | |
| Number of housing units improved/rehabilitated (Improved for energy efficiency) 2 | 24 | 14 | 10 | | |
| Number of housing units improved/rehabilitated (HARP - Accessibility Improvements) 3 | 95 | 50 | 50 | | |
Read More Housing Code Enforcement
This program enforces Chapter 26 of the County Code, Housing Maintenance, by inspecting rental condominiums, multi-family apartments, and single-family housing to ensure safe and sanitary conditions; Chapter 48, Solid Wastes; and Chapter 58, Weeds, the County's residential weeds and rubbish codes. Approximately 80 percent of the single-family inspections result from...
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| Number of single-family housing code enforcement repeat offenses: 2 or more cases in a 2-year period | 403 | 333 | 368 | 368 | 368 |
| Number of single-family housing code enforcement repeat offenses that are deemed a health safety risk: 2 or more cases in a 2-year period | 107 | 101 | 95 | 95 | 95 |
| Number of multi-family housing code enforcement repeat offenses: 2 or more cases in a 2-year period | 321 | 397 | 332 | 332 | 332 |
| Number of multi-family housing code enforcement repeat offenses that are deemed a health safety risk: 2 or more cases in a 2-year period | 39 | 42 | 38 | 38 | 38 |
| Number of Housing Code Enforcement inspections 1 | 106,287 | 98,625 | 102,456 | 102,456 | 102,456 |
| Housing Code Enforcement Program Customer Service - Number of MC311 Service Requests | 7,179 | 8,372 | 7,595 | 7,595 | 7,595 |
| Housing Code Enforcement Program Customer Service - Percent of MC311 Service Requests meeting service length agreement | 96.0% | 92.9% | 95.0% | | |
| Code Enforcement - Number of violations per unit | 2.6 | 1.8 | 2.2 | | |
| Code Enforcement - Average severity of violations per unit | 2.2 | 2.3 | 2.2 | | |
| Percent of cases that achieve voluntary compliance in code enforcement cases before a citation is written | 85.0% | 76.9% | 78.0% | | |
Read More Grants Administration - Federal Programs
Staff provides management and oversight to ensure compliance with all regulatory requirements for Federal funding awarded to Montgomery County by the U.S. Department of Housing and Urban Development (HUD) for the Community Development Block Grant, the HOME Investment Partnership Grant, and the Emergency Solutions Grant programs. Funds from these programs...
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| Number of contracts awarded and monitored | 17 | 19 | 19 | 19 | 19 |
| Funding awarded to CDBG public service contracts | $630,000 | $660,000 | $660,000 | $660,000 | $660,000 |
| CDBG public service contract compliance rate | 100% | 100% | 100% | | |
| CDBG public service contract non-housing beneficiaries 1 | 10,527 | 14,354 | 14,354 | | |
Read More Landlord-Tenant Mediation
The Office of Landlord-Tenant Affairs (OLTA) is charged with informing the public of the general rights and responsibilities of tenants and landlords and helping resolve disputes amicably, free of charge, without having to go through the District Court process. Landlord-Tenant enforces Chapter 29, Landlord-Tenant Relations of the Montgomery County Code,...
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| Number of complaints filed with the Office of Landlord and Tenant Affairs | 1,148 | 1,140 | 1,150 | 1,150 | 1,150 |
| Landlord Tenant Affairs Program - Number of MC311 Service Requests 1 | 8,962 | 6,702 | 7,000 | 7,000 | 7,000 |
| Landlord Tenant Affairs Program - Percent of MC311 Service Requests meeting service length agreement | 99.6% | 99.3% | 95.0% | | |
| Percent of Landlord/Tenant cases that result in consent agreements | 97.5% | 98.8% | 98.0% | | |
| Number of incidents in which Landlord & Tenant Affairs interventions prevented homelessness | 224 | 338 | 85 | | |
Read More Neighborhood Revitalization
This program provides planning and implementation for neighborhood revitalization in targeted areas. Activities include commercial revitalization (physical and economic) in both local retail centers and central business districts as well as assistance to address other community concerns, including issues related to housing and public services. Primary funding for these activities...
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| Focused Neighborhood Assistance Activity (expenditures) 1 | $274,328 | $219,603 | $190,000 | $500,000 | $500,000 |
| Focused Neighborhood Assistance Active projects 2 | 3 | 2 | 2 | | |
| Focused Neighborhood Assistance beneficiaries 3 | 1,565 | 360 | 360 | | |
| Facade Program - Private dollars leveraged | $289,902 | $454,371 | $2,297,000 | $1,557,000 | $1,245,000 |
| Facade Program - Number of businesses benefited 4 | 8 | 50 | 30 | | |
| Group Home Loan Program - Number of Residents benefitted | 11 | 24 | 20 | | |
| Group Home Loan Program - Total County Expenditures 5 | $723,366 | $1,022,318 | $725,000 | $800,000 | $800,000 |
| Facade Program – Percent of Expenditures Benefiting Businesses 6 | 100% | 100% | 100% | | |
| Facade Program – Leveraging Rate 7 | 50.0% | 50.0% | 50.0% | | |
| Facade Program – Total County Expenditures 8 | $289,902 | $193,557 | $1,362,000 | $1,078,000 | $922,500 |
Read More Licensing and Registration
This program issues licenses to all rental housing (apartments, condominiums, and single-family) and registers all housing units within common ownership communities....
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| Licensing and Registration Program - Number of MC311 Service Requests | 6,893 | 6,254 | 6,442 | 6,635 | 6,635 |
| Licensing and Registration Program - Percent of MC311 Service Requests meeting service length agreement | 59.2% | 70.8% | 75.0% | | |
| Number of rental licenses issued | 110,523 | 112,725 | 113,175 | | |
Read More Housing Development
This program provides management and oversight to support activities withing the housing division including single- and multifamily housing programs. In addition to oversight of the affordable housing and multifamily housing programs, Housing Administration also oversees downpayment assistance programs, the creation of new affordable housing initiatives, and tax abatement PILOTs....
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| Affordable housing units produced in the production pipeline 1 | 283 | 729 | 691 | 3,189 | 1,307 |
| Number of affordable housing units in the preservation pipeline 2 | 850 | 1,098 | 1,730 | 451 | 986 |
| Cost per unit of affordable housing units preserved 3 | $69,320 | $46,602 | $71,239 | | |
| Cost per unit of affordable housing units produced 4 | $90,586 | $80,413 | $105,035 | | |
Read More Administration
This program provides overall direction, administration, and managerial support to the Department. Activities include budgeting, financial management, asset management, personnel management and administration, program oversight, training, automated systems management, and policy/program development and implementation....
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| Asset Management - Loan repayments received 1 | $77,924,288 | $7,695,371 | $7,926,232 | $8,164,019 | $8,408,939 |
| Number of affordable housing units managed under DHCA Rental Agreements | 1,219 | 1,306 | 1,406 | 1,506 | 1,606 |
| Department MC311 Service Requests (SR) | 25,266 | 24,006 | 24,726 | 25,468 | 26,232 |
| Percent of department MC311 Service Requests meeting service length agreement | 87.0% | 88.7% | 86.2% | | |
Read More Common Ownership Community Program
The Office of Common Ownership Communities (OCOC) is committed to providing owners, tenants, residents, boards of directors, and management companies of self-governing residential communities with information, assistance, and impartial dispute resolution programs that improve the quality of life in the community, strengthen the self-governing community structure, and enhance the value...
| Program Performance Measures | Actual FY24 | Actual FY25 | Estimated FY26 | Target FY27 | Target FY28 |
|---|
| COC Program Customer Service - Number of MC311 Service Requests | 716 | 625 | 742 | 742 | 742 |
| COC Program Customer Service - Percent of MC311 Service Requests meeting service length agreement | 96.0% | 93.1% | 94.2% | | |
| Percent of Commission on Common Ownership Communities (CCOC) cases resolved prior to a hearing | 77.2% | 75.0% | 69.1% | | |
Read More Rent Stabilization
This program implements Bill 15-23 Landlord-Tenant Relations- Rent Stabilization which was enacted by the Montgomery County Council on July 18, 2023, and signed into law by the Montgomery County Executive on July 24, 2023. The program will ensure the implementation and compliance of all aspects of the rent stabilization law...
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