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Budget Year / Version:
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Program Description

  Office of Eligibility and Support Services

The Office of Eligibility and Support Services (OESS) serves low-income families and individuals facing significant challenges in meeting basic needs by determining eligibility for crucial support services and assistance to help County residents attain self-sufficiency. Eligibility determination is for food, cash, and medical coverage for the following programs: Temporary Cash Assistance (TCA); Temporary Disability Assistance Program (TDAP); Supplemental Nutrition Assistance Program (SNAP- formerly known as Food Stamps); Medical Assistance for the Aged, Blind, and Disabled (including long-term care); and the Affordable Care Act, which includes Community Medical Assistance, Maryland Children's Health Program, Medical Assistance for Families and Children, and Refugee Medical Assistance. OESS provides these services on behalf of the State of Maryland Department of Human Services, the Maryland Department of Health, and the Maryland Health Benefits Exchange. In addition, OESS determines eligibility for the County's healthcare for the uninsured services (Care for Kids and Senior Dental Program). OESS strives to provide the highest level of customer service and maintain a "no wrong door" approach to service delivery.

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Program Contacts

Contact Oscar Mensah Ph.D. of the HHS - Social Services at 240-777-3850 or Deborah Lambert of the Office of Management and Budget at 240-777-2794 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY24Actual FY25Estimated FY26Target FY27Target FY28
Number of food stamps (SNAP) applications approved 119,30520,68621,00021,00021,000
Number of Temporary Cash Assistance (TCA) job seekers that entered unsubsidized employment YTD 2508468531531531
Temporary Cash Assistance (TCA) job retention rate 90 days 396%96%95%95%95%
1  The number of applications approved is expected to remain relatively stable, given they have been around 21,000 for two of the past three fiscal years. The increase between FY24 and FY25 seems to be a return to the historical average.
2  The number reported is the point-in-time count of job seekers entering unsubsidized employment and is subject to change at any time. As such, retroactive changes are unpredictable and numbers may change significantly. The State of Maryland has assigned an annual target for FY26 which is 531. Therefore, the FY26-28 projections are based on the state-assigned targets.
3  This metric reflects the average monthly job retention rate from July to June. The projections are based on prior years' performance, which are above the current contractual benchmark of 85%.
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Program Budget Changes

FY27 Recommended ChangesExpendituresFTEs
FY26 Approved00.00
Enhance: Conversion of Unfunded Long-Term Contractor Positions in the Office of Eligibility and Support Services to Support Increased Activities Related to Medicaid Eligibility8009687.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.39427045282.86
FY27 Recommended40228013289.86