Budget Year / Version:

Program Description

  Field Services

Field Services is responsible for enforcing State and County animal laws and regulations to include investigating resident complaints and responding to animal emergencies 24 hours a day, seven (7) days a week. In addition to enforcement efforts, Animal Services Officers distribute humane education informational brochures and materials on a variety of topics to include animal ownership requirements, reporting suspected violations, pet licensing and rabies vaccinations, wildlife mitigation, appropriate housing and restraint techniques, and livestock and poultry care standards. The Animal Services Dispatch/Call-Taking Operation is responsible for answering and dispatching animal related calls and complaints from resident, identifying problems, and making appropriate referrals. This operation provides residents with information regarding State and County laws and regulations, department policies and procedures, and animal care and welfare standards for domestic animals and wildlife.

Program Contacts

Contact Bonnie White of the Office of Animal Services at 240.773.5641 or Derrick Harrigan of the Office of Management and Budget at 240.777.2759 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY22Actual FY23Estimated FY24Target FY25Target FY26
Number of calls received by the Animal Services Call Center17,78118,35618,00018,00018,000
Percent of Communications Center calls dispatched60%56%60%60%60%
Resource Responses: percent of calls resolved without the physical dispatch of an Animal Services Officer40%44%40%40%40%
Number of investigations into alleged cruelty, abuse, neglect, or abandonment674828700700700

Program Budget Changes

FY25 Recommended ChangesExpendituresFTEs
FY24 Approved281535426.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.1933880.00
FY25 Recommended300874226.00