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Program Description

  Transit Services

Public transit plays a vital role in maintaining the livability of Montgomery County's growing communities, easing commutes for County residents, and reducing emissions of greenhouse gases. The Transit Services program provides Ride On fixed-route bus service, the FLASH limited stop transit service, and the FLEX on demand zone-based service in the County. The program plans and schedules all transit service, evaluates and develops routes and zones, and adjusts bus schedules three times a year.

Ride On bus service provides critical mobility options for County residents. Ride On operates fixed route service primarily in neighborhoods and provides a collector and distributor service to the major transfer points and transit centers in the County. Ride On bus service coverage extends to 76 percent of residents and 89 percent of employers and provides service within 0.25 miles to 81 percent of low-income households and 86 percent of households without cars.

The FLEX bus provides on demand service in several community zones. The FLASH Transit service operates on Route 29 from Briggs Chaney and Burtonsville to the Paul S. Sarbanes Transit Center in the Silver Spring business district. Transit Services supplements and coordinates the County's mass transit services with Metrobus and Metrorail service, which are provided by the Washington Metropolitan Area Transit Authority (WMATA).

Ride On bus service is provided with a fleet of more than 350 buses. Transit Services is committed to transitioning to a zero-emission bus fleet. Ride On has four zero-emission buses in service and another ten zero-emission buses will be deployed by Spring 2022. A procurement is underway for additional zero-emission buses.

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Program Contacts

Contact Kevin Sanders of the Division of Transit Services at 240.777.5807 or Gary Nalven of the Office of Management and Budget at 240.777.2779 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
Passengers transported (millions)16.30510.07815.63818.11518.644
Scheduled Ride On roundtrip circuits missed, in whole or in part, per 1,000 roundtrip circuits5.923.135.505.255.00
On time performance for Ride On buses86.3%86.4%87.1%87.3%87.5%
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Program Budget Changes

FY23 Recommended ChangesExpendituresFTEs
FY22 Approved138540939868.78
Increase Cost: Transit Bus Operator and Coordinator Salary Schedule Adjustment94000000.00
Enhance: Transit Service Return to Pre-COVID-19 Levels17359270.00
Enhance: WMATA Payment for Kids Ride Free Program Return to Pre-COVID-19 Levels1950000.00
Enhance: Service Planning Position1174801.00
Increase Cost: Ride On Bus Stop Trash Removal Contract Escalation755250.00
Enhance: Part-Time Operator Positions664000.00
Increase Cost: Bus Lot Washdown Contract Escalation583460.00
Increase Cost: Routes & Scheduling Software Contract Escalation224320.00
Decrease Cost: Triennial Survey-3000000.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.39624920.00
FY23 Recommended153874541869.78