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Program Description

  Transit Services

Public transit plays a vital role in maintaining the livability of Montgomery County's growing communities, easing commutes for County residents, and reducing emissions of greenhouse gases. The Transit Services program provides Ride On fixed route bus service, the FLASH limited stop transit service, and the FLEX on demand zone-based service in the County. The program plans and schedules all transit service, evaluates and develops routes and zones, and adjusts bus schedules three times a year.

Ride On bus service provides critical mobility options for County residents. Ride On operates fixed route service primarily in neighborhoods and provides a collector and distributor service to the major transfer points and transit centers in the County. Ride On bus service coverage extends to many residents and employers in the County and provides vital service to low-income households and households without cars.

The FLEX bus provides on demand service in several community zones. The FLASH Transit service operates on Route 29 from Briggs Chaney and Burtonsville to the Paul S. Sarbanes Transit Center in the Silver Spring business district. Transit Services supplements and coordinates the County's mass transit services with Metrobus and Metrorail service, which are provided by the Washington Metropolitan Area Transit Authority (WMATA).

Ride On bus service is provided with a fleet of more than 350 buses. Transit Services is committed to transitioning to a zero-emission bus fleet. Ride On currently has fourteen zero-emission electric buses in service and a procurement is underway for additional zero-emission buses.

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Program Contacts

Contact Ken Sloate of the Division of Transit Services at 240.777.5808 or Gary Nalven of the Office of Management and Budget at 240.777.2779 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY22Actual FY23Estimated FY24Target FY25Target FY26
Passengers transported (millions)14.09414.35915.35615.91316.231
Scheduled Ride On roundtrip circuits missed, in whole or in part, per 1,000 roundtrip circuits12.85.85.04.84.5
On time performance for Ride On buses85.1%69.6%72.0%74.0%76.0%
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Program Budget Changes

FY25 Approved ChangesExpendituresFTEs
FY24 Approved160523230857.78
Add: Great Seneca Transit Network353646327.00
Increase Cost: Bus Operator Overtime24251490.00
Increase Cost: Bus Shelter Maintenance Services16529580.00
Increase Cost: Restore One Time Lapse Increase11213350.00
Increase Cost: Nicholson Court Depot Lease2245790.00
Increase Cost: Three Percent Inflationary Adjustment to Non-Profit Service Provider Contracts161690.00
Increase Cost: Routes & Scheduling Software Contract Escalation73340.00
Increase Cost: Transit System Radio Equipment Maintenance Warranty11190.00
Re-align: Kids Ride Free to Reflect Reduced Utilization-1000000.00
Re-align: Service Made Redundant by Great Seneca Transit Network-125000-1.00
Re-align: Bethesda Circulator Reduction to Reflect Lower Ridership-2623240.00
Re-align: Seniors Ride Free to Reflect Reduced Utilization-3000000.00
Re-align: Repurpose Long-Term Vacancies to Address Operational Needs-1248372-14.25
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.78306200.00
FY25 Approved175303260869.53