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Mission Statement

The Department of Permitting Services' (DPS) primary mission is to promote the health, safety, welfare, and economic wellbeing of residents, businesses, and communities in Montgomery County with timely, professional, transparent, and consistent review and processing of plans and permits and through inspections of structures, rights-of-way, and development. DPS protects the public through application and enforcement of national, State, and local codes for fire and life safety, electrical, mechanical, energy, accessibility, building, and other public safety and zoning codes. DPS protects residential and business communities and users of public rights-of-way through inspections of work within public rights-of-way to assure adherence to approved site plans and special exceptions. DPS strives to promote economic well-being and customer service through ongoing process improvements, timely response, and service, while ensuring that structures are safe for occupants and visitors, sustainable for future generations, and that development is consistent with requirements to protect the environment.

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Budget Overview

The total approved FY22 Operating Budget for the Department of Permitting Services is $38,901,977, a decrease of $1,797,273 or 4.42 percent from the FY21 Approved Budget of $40,699,250. Personnel Costs comprise 78.66 percent of the budget for 240 full-time position(s) and no part-time position(s), and a total of 245.90 FTEs. Total FTEs may include seasonal or temporary positions and may also reflect workforce charged to or from other departments or funds. Operating Expenses account for the remaining 21.34 percent of the FY22 budget.

County Priority Outcomes

While this program area supports all eight of the County Result Areas, the following are emphasized:

  • Easier Commutes
  • A Greener County
  • Effective, Sustainable Government
  • A Growing Economy

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Program Performance Measures

Performance measures for this department are included below (where applicable), with multi-program measures displayed at the front of this section and program-specific measures shown with the relevant program. The FY21 estimates reflect funding based on the FY21 approved budget. The FY22 and FY23 figures are performance targets based on the FY22 approved budget and funding for comparable service levels in FY23.

The department combines department and applicant time components when measuring "total time to issue a permit." These times may be impacted by satisfaction of related preconditions such as sediment control submissions and approvals and outside agency approvals.

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Initiatives

  • DPS quickly transitioned its business processes and staffing plan, shifting over 200 employees from an office-based to a telework-based business model to ensure continuity of operations during the COVID-19 health emergency.
  • Re-aligned and/or repurposed one-third of staff within divisions and created the new Customer Service & Outreach division to better coordinate service to customers.
  • Initiated a search for a fully integrated and inclusive one stop shop enterprise cloud-based permitting system that is compatible with other departments in Montgomery County to improve customer service delivery.
  • Received two achievement awards from the National Association of Counties for the effective delivery of government services in implementing its M-NCPPC Certified Site Plan Inspection Program and the free deck safety inspection.
  • Division Staff participated in and supported the County Executive's 4 Business Benchmarking initiative to help the Montgomery County business community grow and prosper. DPS has implemented changes to its business process as result of our engagement in these sessions.
  • Enhanced sustainability efforts by combining solar, energy, and "green code" requirements and developing strategies to accomplish the County Executive's goal of "Net Zero" by 2035.

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Innovations and Productivity Improvements

  • Performed 5,672 Site Plan Inspections on over 150 M-NCPPC Certified Site Plan Construction Projects.
  • Fielded 54,898 MC311 inquiries.
  • Performed 33,894 investigative inspections with alleged code violations.

Program Descriptions

  Land Development

The Land Development Division is responsible for ensuring the protection of the County's land and water resources, the protection of the environment, and the safety of residents and businesses through its engineering and inspection functions related to storm water management; sediment control; floodplain management; special protection areas; storm drain...

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  Residential Construction & Fire Code Compliance

The Residential Building and Intake Program is responsible for ensuring public safety through the effective application of residential building, structural, electrical, mechanical, and energy conservation codes. This is accomplished through plan reviews and construction inspections. This program processes all commercial, fire protection, and residential permit applications, handles construction complaints, and...

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  Commercial Building Construction

The Commercial Construction program is responsible for ensuring public safety through the effective application of commercial building, structural, electrical, mechanical, fire-safety, accessibility, and sustainability conservation codes and standards. As the "First Preventers," this is accomplished through plan review and construction site inspections to facilitate compliance with approved plans and...

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  Administration

Central Services UnitThe Administration Program provides policy development and leadership for all programs within the Department. Central Services Staff are specialists responsible for a full range of administrative, financial, and budgetary tasks, including daily operations, revenue collection (fees and development taxes and charges), reporting and management, automation, human...

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  Zoning, Well & Septic and Code Compliance

The Zoning, Well & Septic and Code Compliance Division protects the quality of life, public health, safety, and welfare, of Montgomery County. This is accomplished through the effective application and enforcement of the Montgomery County Zoning Ordinance development standards; Maryland-National Capital Park and Planning Commission certified site plan...

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  Customer Support & Outreach

The Customer Support and Outreach Division is responsible for all administration and issuance of Building, Land Development, and Zoning related permits, applications and licenses, information requests, pre-design consultations, and other specialty services. This Division was formed to provide a multi-prong approach to enhance the methods in which our services are...

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Budget Trends
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Program Contacts

Contact Barbara Suter of the Department of Permitting Services at 240.777.6244 or Rafael Pumarejo Murphy of the Office of Management and Budget at 240.777.2775 for more information regarding this department's operating budget.

Related Links
Budget Summary
TitleActual
FY20
Budget
FY21
Estimate
FY21
Approved
FY22
%Chg
Bud/App
PERMITTING SERVICES
EXPENDITURES
Salaries and Wages23807496.0023232929.00 22673826.00 23921593.003.0
Employee Benefits7978550.007094564.00 6649244.00 6677204.00-5.9
Permitting Services Personnel Costs31786046.0030327493.00 29323070.00 30598797.000.9
Operating Expenses7892690.0010371757.00 9751184.00 8303180.00-19.9
Permitting Services Expenditures39678736.0040699250.00 39074254.00 38901977.00-4.4
PERSONNEL
Full-Time239.00239.00 239.00 240.000.4
Part-Time2.002.00 2.00 0.00-100.0
FTEs246.00245.90 245.90 245.900.0
REVENUES
Automation Enhancement Fee-228.000.00 0.00 0.000.0
Building Permits24794263.0019826070.00 25711698.00 19826070.000.0
Electrical Permits and Licenses4308556.003654000.00 4066785.00 3654000.000.0
Fire Code Enforcement Permits2641406.002588286.00 2460933.00 2588286.000.0
Grading/Storm Drains/Paving/Driveway Permits3384837.003045000.00 3537710.00 3045000.000.0
Information Requests0.0095700.00 0.00 95700.000.0
Investment Income867229.00408000.00 408000.00 408000.000.0
Mechanical Construction Permit2092016.001452900.00 1544379.00 1452900.000.0
Miscellaneous Revenues9909.000.00 0.00 0.000.0
Occupancy Permits503994.00522000.00 651956.00 522000.000.0
Other Charges/Fees1103726.001218000.00 1251460.00 1218000.000.0
Other Fines/Forfeitures57798.0078300.00 60116.00 78300.000.0
Other Licenses/Permits220618.00441825.00 300742.00 441825.000.0
Sediment Control Permits3345968.002698105.00 2202492.00 2698105.000.0
Sign Permits194988.00226635.00 227292.00 226635.000.0
Special Exception Fee127533.00210605.00 200604.00 210605.000.0
Stormwater Mgmt and Water Quality Plan Fee366113.00251268.00 219437.00 251268.000.0
Well and Septic375316.00238648.00 362382.00 238648.000.0
Permitting Services Revenues44394042.0036955342.00 43205986.00 36955342.000.0
 
GRANT FUND - MCG
EXPENDITURES
Salaries and Wages0.000.00 0.00 0.000.0
Employee Benefits0.000.00 0.00 0.000.0
Grant Fund - MCG Personnel Costs0.000.00 0.00 0.000.0
Operating Expenses2070.000.00 0.00 0.000.0
Grant Fund - MCG Expenditures2070.000.00 0.00 0.000.0
PERSONNEL
Full-Time0.000.00 0.00 0.000.0
Part-Time0.000.00 0.00 0.000.0
FTEs0.000.00 0.00 0.000.0
REVENUES
State Grants54556.000.00 0.00 0.000.0
Grant Fund - MCG Revenues54556.000.00 0.00 0.000.0
 
DEPARTMENT TOTALS
Total Expenditures39680806.0040699250.00 39074254.00 38901977.00-4.4
Total Full-Time Positions239.00239.00 239.00 240.000.4
Total Part-Time Positions2.002.00 2.00 0.00-100.0
Total FTEs246.00245.90 245.90 245.900.0
Total Revenues44448598.0036955342.00 43205986.00 36955342.000.0
FY22 Approved Changes
TitleExpendituresFTEs
PERMITTING SERVICES
FY21 ORIGINAL APPROPRIATION40699250245.90
Other Adjustments (with no service impacts)
Increase Cost: Enterprise System Solution Portal Initiative [Administration]10000000.00
Increase Cost: FY21 Compensation Adjustment7010900.00
Increase Cost: FY22 Compensation Adjustment3791570.00
Increase Cost: Motor Pool Adjustment1669620.00
Decrease Cost: Print and Mail Adjustment-1640.00
Decrease Cost: OPEB Adjustment-388500.00
Decrease Cost: Retiree Health Insurance Pre-funding [Administration]-388500.00
Decrease Cost: IT Replacement [Administration]-1000000.00
Decrease Cost: Elimination of One-Time Items Approved in FY21-1674280.00
Decrease Cost: Retirement Adjustment-1938570.00
Decrease Cost: Annualization of FY21 Personnel Costs-6150860.00
Shift: Chargeback for 255 Rockville Pike Lease [Administration]-28902470.00
FY22 APPROVED38901977245.90
 
GRANT FUND - MCG
FY21 ORIGINAL APPROPRIATION00.00
FY22 APPROVED00.00
Program Summary
Program NameFY21 APPR
Expenditures
FY21 APPR
FTEs
FY22 APPR
Expenditures
FY22 APPR
FTEs
Administration1182114426.00998084222.00
Commercial Building Construction578678244.50687130651.00
Customer Support & Outreach456054433.00474370543.90
Land Development854168363.50653537348.00
Residential Construction & Fire Code Compliance558249046.90604187847.00
Zoning, Well & Septic and Code Compliance440660732.00472887334.00
Total40699250245.9038901977245.90
Funding Parameter Items ($000s)
TitleFY22FY23FY24FY25FY26FY27
PERMITTING SERVICES
EXPENDITURES
FY22 Approved38902.00000038902.00000038902.00000038902.00000038902.00000038902.000000
No inflation or compensation change is included in outyear projections.
Retiree Health Insurance Pre-funding0.000000-166.000000-328.000000-503.000000-539.000000-539.000000
Labor Contracts0.000000646.000000646.000000646.000000646.000000646.000000
These figures represent the estimated annualized cost of general wage adjustments, service increments, and other negotiated items.
Subtotal Expenditures38902.00000039382.00000039220.00000039045.00000039009.00000039009.000000