Program Descriptions
Director's Office
The Director's Office provides services to the department: Executive management and recruitment, policy direction; strategic and financial planning, communications and public relations, and resources management. In addition, the Office provides consultation services on human resources matters to the County Executive and other department Directors. The Director's Office is responsible for...
Read More Business Operations and Performance
The Business Operations and Performance Division is comprised of the Classification, Compensation, Workforce Performance, and Strategy and Innovation teams. The Classification and Compensation team reviews and evaluates the duties and responsibilities of individual positions and occupational classes in response to employee, department, and union requests to assure that positions are...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
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Job classification activities completed | 103 | 187 | 200 | 188 | 178 |
Average workdays to complete non-study job classifications related to hires | 10 | 13 | 15 | | |
Percent of job classifications reviewed/studied within the past 10 years | 28% | 22% | 27% | | |
Read More Recruitment and Selection
The Recruitment and Selection team is responsible for attracting, hiring, promoting, and retaining candidates for County departments and agencies that result in a highly skilled, competent, and diverse workforce. The Team engages in a wide variety of outreach activities designed to ensure quality and diversity in the candidate population to...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
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Number of people hired | 816 | 1,364 | 1,450 | 1,750 | 2,050 |
Average number of days to fill a vacant County position | 90 | 102 | 70 | | |
Percent of vacancies filled within target duration | 60% | 33% | 50% | | |
Percent of new hires who are racial minorities (compared to County labor force: 57%) | 50% | 56% | 56% | | |
Read More EEO Compliance and Diversity Management
The Equal Employment Opportunity (EEO) and Diversity Management team ensures compliance with local, State, and Federal discrimination laws, as well as Montgomery County Personnel Regulations Section 5, related to EEO. The Division provides mandatory and customized training to employees and managers concerning equal employment and diversity management. The training also...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
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Number of cases/inquiries received by EEO 1 | 172 | 122 | 150 | 170 | 150 |
Percent of EEO cases/inquiries resolved within 180 days | 65% | 79% | 70% | | |
Percent of employees in compliance with mandatory workplace harassment training schedule | 52% | 38% | 40% | | |
Read More Health & Employee Welfare
The Health Insurance team manages and administers the County's health and welfare plans in accordance with County policy and local, State, and Federal laws. In addition to maintaining operations associated with annual open enrollment and program eligibility, the team provides customer service, communications, education, and counseling to County employees, participating...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
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Number of employees enrolled in Virgin Pulse wellness program | 6,324 | 6,151 | 6,200 | 6,250 | 6,300 |
Percent of employees actively engaged in Virgin Pulse wellness program | 47% | 45% | 45% | | |
Percent of Virgin Pulse wellness program participants who report that Virgin Pulse makes their company a better place to work 1 | 73% | N/A | 75% | | |
Read More Occupational Medical Services
The Occupational Medical Services team (OMS) (including Fire and Rescue Occupational Medical Services) provides multi-disciplinary occupational medical services, such as work-related medical and safety-hazard assessments to promote the health, wellness, and productivity of the County workforce. OMS also administers the County's drug and alcohol testing and centralized Family and Medical...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
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Number of mandatory incumbent physical exams performed by Occupational Medical Services | 1,348 | 2,603 | 2,733 | 2,733 | 2,733 |
Number of candidates processed for medical clearances | 1,305 | 2,041 | 2,143 | 2,250 | 2,362 |
Average appointment length from sign in to discharge (minutes) | 67.5 | 65.8 | 65.0 | | |
Read More Training and Organizational Development
The Training and Organizational Development team provides training, workforce planning, and organizational effectiveness programs and activities that increase the knowledge, skills, and abilities of the County's workforce. The Team offers professional development opportunities to employees and managers through online learning and instructor-led classes, and designs performance improvement strategies and specialized...
Program Performance Measures | Actual FY21 | Actual FY22 | Estimated FY23 | Target FY24 | Target FY25 |
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Number of training classes offered | 1,039 | 1,124 | 1,150 | 1,200 | 1,250 |
Percent of employees who participate in at least two non-mandatory training/development programs | 14% | 9% | 11% | | |
Percent of training courses geared toward leadership development | 11% | 15% | 20% | | |
Percentage of training attendees who report that training was helpful to their job | 97% | 97% | 95% | | |
Percent of computer skills trainees who report applying skills to current position | 92% | 97% | 97% | | |
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