up
Budget Year / Version:
anchor
anchor

Mission Statement

The mission of the Department of Technology and Enterprise Business Solutions (TEBS) is to be responsive, collaborative, and innovative in providing technology solutions and services to facilitate the delivery of a wide range of services in all branches of government. The department strives to provide its solutions and consultative services in a cost-effective, timely, and high-quality fashion to reduce service times, avoid inflated costs, reduce information security risk, and improve the quality of County services through automation-assisted process improvement. The department facilitates business and reengineering processes to improve legacy workflow and streamline services to our customers.

TEBS is responsive by providing measurable solutions and services to internal and external partners, customers, and constituents, when and where they are needed; securely enabling County employees to provide quality services and information to internal entities, residents, and businesses; and enhancing project management to improve contract management and overall performance.

TEBS is collaborative as it provides expert consultative service to partners including internal customers, external agencies, and the public and private sectors to increase the productivity of County government, businesses, and residents; and to assist with technology enabled economic, workforce development, and community digital equity initiatives.

TEBS is innovative as it identifies and implements technology solutions to address business needs that enhance value and enable continuous measurable improvement.

anchor

Budget Overview

The total recommended FY23 Operating Budget for the Department of Technology and Enterprise Business Solutions is $50,992,147, an increase of $6,349,973 or 14.22 percent from the FY22 Approved Budget of $44,642,174. Personnel Costs comprise 46.13 percent of the budget for 167 full-time position(s) and two part-time position(s), and a total of 168.25 FTEs. Total FTEs may include seasonal or temporary positions and may also reflect workforce charged to or from other departments or funds. Operating Expenses account for the remaining 53.87 percent of the FY23 budget.

Additional support for TEBS programs are provided and detailed in the Cable Television Communications Fund.

In addition, this department's Capital Improvements Program (CIP) requires Current Revenue funding.

County Priority Outcomes

While this program area supports all eight of the County Result Areas, the following are emphasized:

  • Thriving Youth and Families
  • An Affordable, Welcoming County for a Lifetime
  • Effective, Sustainable Government

anchor

Program Performance Measures

Performance measures for this department are included below (where applicable), with multi-program measures displayed at the front of this section and program-specific measures shown with the relevant program. The FY22 estimates reflect funding based on the FY22 approved budget. The FY23 and FY24 figures are performance targets based on the FY23 recommended budget and funding for comparable service levels in FY24.

anchor

Initiatives

  • Replace and update County technology infrastructure, which will result in a 90% reduction in back-up and recovery times and will provide a ransomware recovery platform, which will greatly protect the County from potential ransomware attacks.
  • Implement a Network Equipment Modernization Program to update the County's network equipment and improve service reliability, cybersecurity, and recovery.

  • Significantly expand cybersecurity capabilities to combat today's and tomorrow's increased information security threats. Areas of expansion include improved information security risk management assessments and procedures, deployment of next-generation endpoint (e.g., desktops, servers, laptops, and mobile devices), advanced threat prevention/response, and simulated cyber-attacks to help protect County data and systems.

  • Implement an Enterprise Mobile Application Management (MAM) solution to enhance security on mobile computing devices to strengthen security of County data.

anchor

Innovations and Productivity Improvements

  • Implemented Multi Factored Authentication (MFA) for 100% of employees, contractors, and volunteers when accessing any of the County's single sign on (SSO) applications, any services using Office 365, or any remote access services. This has minimized the threats from phishing attacks and stolen credentials, greatly reducing the potential for data compromise or data loss. Full implementation of MFA was completed in July 2021 and involved significant coordination across all departments and senior county leadership.

  • Implemented the Learning Pathways platform, integrating self-paced Microsoft training within Microsoft Teams. It gives over 9,000 users with access to the most up-to-date training classes in the form of over 30 different learning paths. Classes include Word, PowerPoint, OneDrive, SharePoint, Power Platform, Azure, Privacy & Security, Working Remotely and more. Since its launch in July 2021, the Learning Pathways portal has received 5,138 home page views and a cumulative 9,404 visits across the other site pages.
  • Developed Privacy and Security training to inform Montgomery County Government employees on best practices for protecting data and Personally Identifiable Information (PII) in County-managed applications including SharePoint, OneDrive, Outlook and more.

  • Upgraded FiberNet to its third generation "FiberNet3" to provide a significant increase in bandwidth and greatly enhanced reliability, making it a Carrier Class network.

Program Descriptions

  Office of the Chief Information Officer

The Office of the Chief Information Officer (OCIO) prioritizes the enterprise agenda for technology strategy. The OCIO focuses on strategic business outcomes which include alignment with the business goals of the organization, IT Strategy and Planning, the IT project portfolio, IT Project Management Office (PMO), IT performance measurement, IT...

Read More

  Digital Transformation

The Office of Digital Transformation provides a strategic digital vision for the County to meet its priority objectives, enhance the value of services provided to stakeholders, and lower the overall cost of service delivery. The Office of Digital Transformation is responsible for ensuring that the enterprise's business strategy is optimal,...

Read More

  Strategic Partnerships

The Office of Strategic Partnerships supports innovation by bridging the gap between County departmental business partners and technology solution providers to accomplish quick and agile solutions that address longstanding technological or work processes facing departments. The Chief Technology Officer oversees this office and manages business process reengineering and maintains a...

Read More

  Office of Broadband Programs and Infrastructure Modernization

The Office of Broadband Programs (OBP) is responsible for Countywide broadband governance, planning, implementation, and operations; encouraging broadband related economic development; and enabling digital equity initiatives. This Office leads the County Executive's ultraMontgomery initiative; manages the County's cable television and telecommunications franchise agreements and the Cable Special Revenue Fund;...

Read More
Budget Trends
anchor
Program Contacts

Contact Michele Crane of the Department of Technology and Enterprise Business Solutions at 240.777.2845 or Julie Knight of the Office of Management and Budget at 240.277.2760 for more information regarding this department's operating budget.

Related Links
Budget Summary
TitleActual
FY21
Budget
FY22
Estimate
FY22
Recommended
FY23
%Chg
Bud/Rec
COUNTY GENERAL FUND
EXPENDITURES
Salaries and Wages15624571.0018473840.00 16816082.00 19064962.003.2
Employee Benefits4073023.004766584.00 4141458.00 4455668.00-6.5
County General Fund Personnel Costs19697594.0023240424.00 20957540.00 23520630.001.2
Operating Expenses22704237.0020841450.00 22279337.00 27431217.0031.6
Capital Outlay0.0060300.00 60300.00 40300.00-33.2
County General Fund Expenditures42401831.0044142174.00 43297177.00 50992147.0015.5
PERSONNEL
Full-Time167.00168.00 168.00 167.00-0.6
Part-Time2.002.00 2.00 2.000.0
FTEs165.25166.25 166.25 168.251.2
REVENUES
Other Licenses/Permits-10.000.00 0.00 0.000.0
County General Fund Revenues-10.000.00 0.00 0.000.0
 
GRANT FUND - MCG
EXPENDITURES
Salaries and Wages61984.000.00 0.00 0.000.0
Employee Benefits0.000.00 0.00 0.000.0
Grant Fund - MCG Personnel Costs61984.000.00 0.00 0.000.0
Operating Expenses694588.00500000.00 500000.00 0.00-100.0
Grant Fund - MCG Expenditures756572.00500000.00 500000.00 0.00-100.0
PERSONNEL
Full-Time0.000.00 0.00 0.000.0
Part-Time0.000.00 0.00 0.000.0
FTEs0.000.00 0.00 0.000.0
REVENUES
American Rescue Plan Act0.00500000.00 500000.00 0.00-100.0
Federal Grants756572.000.00 0.00 0.000.0
Grant Fund - MCG Revenues756572.00500000.00 500000.00 0.00-100.0
 
DEPARTMENT TOTALS
Total Expenditures43158403.0044642174.00 43797177.00 50992147.0014.2
Total Full-Time Positions167.00168.00 168.00 167.00-0.6
Total Part-Time Positions2.002.00 2.00 2.000.0
Total FTEs165.25166.25 166.25 168.251.2
Total Revenues756562.00500000.00 500000.00 0.00-100.0
FY23 Recommended Changes
TitleExpendituresFTEs
COUNTY GENERAL FUND
FY22 ORIGINAL APPROPRIATION44142174166.25
Changes (with service impacts)
Enhance: Defender for Endpoint Expansion [Office of the Chief Information Officer ]7392000.00
Add: Mandated Risk Management Program [Office of the Chief Information Officer ]2300000.00
Enhance: Azure Commercial [Digital Transformation ]1976920.00
Enhance: iBoss Cloud Migration Upgrade [Office of the Chief Information Officer ]1300000.00
Enhance: GovDelivery SMS Text Messages (Due to COVID-19 Messaging) [Strategic Partnerships]1150000.00
Enhance: Designer to Improve/Enhance MC311 Website [Strategic Partnerships]156000.00
Other Adjustments (with no service impacts)
Technical Adj: Realignment of Contractor Costs from the Strategic Partnerships Program to the Chief Information Officer Program [Office of the Chief Information Officer ]24636214.00
Technical Adj: Realignment of Contractor Costs from the Strategic Planning Program to the Digital Transformation Program [Digital Transformation ]2420866-3.00
Shift: FiberNet Infrastructure from the Cable Fund [Office of Broadband Programs and Infrastructure Modernization]13912620.00
Replace: Funding for OBP Programs funded by ARPA in FY22 to the General Fund, Including ARPA Funded Programs in the Cable Fund [Office of Broadband Programs and Infrastructure Modernization]12000000.00
Shift: FiberNet Network Operations Center from the Cable Fund to TEBS [Office of Broadband Programs and Infrastructure Modernization]9100000.00
Increase Cost: 800 MHz Trunked Radio System Maintenance [Office of Broadband Programs and Infrastructure Modernization]5673270.00
Shift: Operating Expenses from the Cable Fund CIP to TEBS [Office of Broadband Programs and Infrastructure Modernization]3330000.00
Increase Cost: Annualization of FY22 Compensation Increases3326070.00
Increase Cost: Transfer Two Positions Previously Charged to the FiberNet CIP Project to the General Fund [Office of Broadband Programs and Infrastructure Modernization]2692082.00
Increase Cost: Power Platform Licenses [Strategic Partnerships]2030420.00
Increase Cost: FY23 Compensation Adjustment1849050.00
Increase Cost: Penetration Testing Reinstatement [Office of the Chief Information Officer ]1750000.00
Increase Cost: ESRI Enterprise License Agreement [Digital Transformation ]1500000.00
Technical Adj: Transfer of EndPoint Management Contractor from DCM to CIO/SCCM [Office of the Chief Information Officer ]1206400.00
Increase Cost: Motor Pool Adjustment1084490.00
Increase Cost: Premier One CAD Upgrade Annual Maintenance [Office of Broadband Programs and Infrastructure Modernization]970000.00
Increase Cost: Oracle Software Maintenance [Digital Transformation ]867450.00
Increase Cost: CAD Software Maintenance [Office of Broadband Programs and Infrastructure Modernization]700080.00
Increase Cost: Fastpath Segregation of Duties (SoD) Software [Digital Transformation ]392420.00
Increase Cost: Socrata Software Maintenance (data Montgomery & spendingMontgomery) [Digital Transformation ]385000.00
Technical Adj: Shift Funding for Trusted Metrics Replaced by Azure from Chief Information Officer Program to the Digital Transformation Program [Digital Transformation ]330000.00
Increase Cost: SeamlessDocs (SaaS) [Strategic Partnerships]300000.00
Increase Cost: Twilio and Short Code 77788 [Strategic Partnerships]250000.00
Increase Cost: Online RMS User - eJustice Software Maintenance [Office of Broadband Programs and Infrastructure Modernization]182330.00
Increase Cost: Fortinet/Fortigate Firewall [Office of Broadband Programs and Infrastructure Modernization]60000.00
Technical Adj: Daily Rental Motor Pool from the Office of Broadband Programs to the Chief Information Officer Program [Office of the Chief Information Officer ]40000.00
Increase Cost: Printing and Mail Adjustment36120.00
Increase Cost: NetMotion Mobility and Diagnostics Clients Renewal [Office of Broadband Programs and Infrastructure Modernization]28580.00
Increase Cost: Annualization of FY22 Personnel Costs01.00
Technical Adj: Shift Daily Rental Motor Pool from the Office of Broadband Programs to the Chief Information Officer Program [Office of Broadband Programs and Infrastructure Modernization]-40000.00
Technical Adj: Shift Funding for Trusted Metrics Replaced by Azure from Chief Information Officer Program to the Digital Transformation Program [Office of the Chief Information Officer ]-330000.00
Technical Adj: Shift Funding for Power Platform Licenses to the Device Client Management NDA [Strategic Partnerships]-1613030.00
Shift: Digital Equity to the Cable Fund [Office of Broadband Programs and Infrastructure Modernization]-1823400.00
Decrease Cost: Retirement Adjustment-2955730.00
Shift: Montgomery Connects Digital Equity Programs to the Cable Fund [Office of Broadband Programs and Infrastructure Modernization]-300941-1.00
Technical Adj: Realignment of FY22 Reorganization Changes [Office of Broadband Programs and Infrastructure Modernization]-602540-3.00
Shift: Contract Costs to the Chief Information Officer Program and the Digital Transformation Program [Strategic Partnerships]-42819472.00
FY23 RECOMMENDED50992147168.25
 
GRANT FUND - MCG
FY22 ORIGINAL APPROPRIATION5000000.00
Other Adjustments (with no service impacts)
Shift: Funding for OBP Programs funded by ARPA in FY22 to the General Fund []-5000000.00
FY23 RECOMMENDED00.00
Program Summary
Program NameFY22 APPR
Expenditures
FY22 APPR
FTEs
FY23 REC
Expenditures
FY23 REC
FTEs
Office of the Chief Information Officer 827162046.001209509651.00
Digital Transformation 1327157451.751337466936.75
Strategic Partnerships74375419.00676278723.00
Office of Broadband Programs and Infrastructure Modernization1566143959.501875959557.50
Total44642174166.2550992147168.25
Charges to Other Departments
Charged DepartmentCharged FundFY22
Total$
FY22
FTES
FY23
Total$
FY23
FTES
COUNTY GENERAL FUND
CIPCapital Fund4678393.002286581.00
Alcohol Beverage ServicesLiquor11568170.0011547770.00
NDA - Retiree Health Benefits TrustRetirement Fund (ERS)1356230.00460800.00
Human ResourcesEmployee Health Self Insurance3487500.003224000.00
Total21090293.0017519151.00
Funding Parameter Items ($000s)
TitleFY23FY24FY25FY26FY27FY28
COUNTY GENERAL FUND
EXPENDITURES
FY23 Recommended50992.00000050992.00000050992.00000050992.00000050992.00000050992.000000
No inflation or compensation change is included in outyear projections.
Elimination of One-Time Items Recommended in FY230.000000-36.000000-36.000000-36.000000-36.000000-36.000000
Items recommended for one-time funding in FY23, including technological services and website design, will be eliminated from the base in the outyears.
Labor Contracts0.000000790.000000790.000000790.000000790.000000790.000000
These figures represent the estimated annualized cost of general wage adjustments, service increments, and other negotiated items.
Subtotal Expenditures50992.00000051746.00000051746.00000051746.00000051746.00000051746.000000