Mission Statement

The Department of General Services (DGS) proactively serves the diverse business and service requirements of all County departments, providing a single point of government-to-government service, enabling departments to successfully complete their respective missions, and thereby, adding value to the services performed by Montgomery County to County residents.

Budget Overview

The total recommended FY26 Operating Budget for the Department of General Services is $55,587,939, an increase of $4,989,057 or 9.86 percent from the FY25 Approved Budget of $50,598,882. Personnel Costs comprise 43.07 percent of the budget for 240 full-time position(s) and no part-time position(s), and a total of 175.30 FTEs. Total FTEs may include seasonal or temporary positions and may also reflect workforce charged to or from other departments or funds. Operating Expenses account for the remaining 56.93 percent of the FY26 budget.

In addition, this department's Capital Improvements Program (CIP) requires Current Revenue funding.

County Priority Outcomes

While this program area supports all eight of the County Result Areas, the following are emphasized:

• A Growing Economy
• A Greener County
• Effective, Sustainable Government

Program Performance Measures

Performance measures for this department are included below (where applicable), with multi-program measures displayed at the front of this section and program-specific measures shown with the relevant program. The FY25 estimates reflect funding based on the FY25 approved budget. The FY26 and FY27 figures are performance targets based on the FY26 recommended budget and funding for comparable service levels in FY27.

Innovations and Productivity Improvements

• The Department of General Services (DGS) remains committed to expanding affordable housing, with ongoing and future developments in Burtonsville, Clarksburg, Derwood, Rockville, Wheaton, and White Flint.
• Implemented the Asset Works inventory management system to track and manage County facility components, enabling better predictive maintenance and reducing unforeseen service disruptions.
• DGS transformed the Executive Office Building's terrace and lobby in preparation of its renaming to the Isiah "Ike" Leggett Executive Office Building on February 24, 2025.
• The HVAC Renovation and Upgrade Project for the Executive Office Building and Judicial Center is set for completion by May 2025, replacing outdated equipment to improve energy efficiency, airflow, and comfort.
• Initiated the "Em-POWER-Maryland" program funded Pepco and Potomac Edison Virtual Commissioning (VCx) to ensure future Building Energy Performance Standards (BEPS) compliance and reduce energy use and improve efficiency.
• Completed $3.65 million in capital repairs to ensure County facilities meet ADA Title II requirements.
• Department staff trained over 3,500 County employees on Americans with Disabilities (ADA) compliance, policies, disability etiquette, and ensuring equal access to County programs and services. DGS ensured countywide ADA Title II compliance, fulfilling reasonable accommodation requests and achieving zero ADA complaints or related litigation.
• Over the past year, Facilities responded to 31,350 service requests, repairs, maintenance, and emergencies across 400+ buildings and properties.
• DGS plays a critical role in the County's agreement with United Therapeutics, supporting the company's growth at its urban campus in downtown Silver Spring and providing substantial public benefits. DGS is also building a new state-of-the-art fiber hub for the Montgomery County Department of Technology and Enterprise Business Solutions, marking the first phase of a multi-phase transaction.
• Completed a comprehensive community outreach and land planning effort for a new net-zero bus operations and maintenance facility serving the Department of Transportation and Montgomery County Public Schools, along with mixed-use development on Jeremiah Park in Derwood. The new depot is central to the County's goal of achieving 100% reduction in greenhouse gas emissions by 2035. DGS is working on selecting a development partner to design, build, finance, operate, and maintain the new depot.

Program Descriptions

  Administration

The Administration program provides services in three key areas: 1) The Director's Office provides overall leadership for the department including policy development, strategic planning, emergency preparedness and operations, accountability, service integration, performance measures, and customer service; 2) The Office of Planning and Development in the Director's Office supports the County...

  Central Duplicating, Imaging, Archiving, & Mail Services

This is an Internal Service fund program that provides timely and efficient document management to County Government through high-speed digital printing services, graphic design, electronic publishing, high-speed color digital printing, full-service bindery, large format and banner printing, digital imaging, and electronic and physical archiving of County records. The program administers...

  Real Estate Program

This program provides for leasing, site acquisition/disposition, space management, and site evaluation. The leasing function recommends, plans, coordinates, implements, and administers the leasing of real property for both revenue and expense leases, including closed school facilities, at the best economic and operational value to the County. Site acquisition is the...

  Energy and Sustainability

The Energy and Sustainability (ES) program is responsible for facilitating comprehensive energy and sustainability strategies across County operations. It leads the County's green government programs which crosscuts County departments and DGS divisions. Specifically, ES supports, implements, or facilitates programs to improve energy efficiency, expand clean energy use, promote sustainable sites,...

  Facilities Management

The Division of Facilities Management's mission is to provide the comprehensive planning and delivery of maintenance services and oversight of building-related operations at County facilities used by County staff and residents. Components of these programs are: routine, preventive, and corrective maintenance; custodial and housekeeping, grounds maintenance, recycling, and trash removal...

  Building Design and Construction

This program provides for the overall management of the department's Capital Improvements Program (CIP) for facilities. This program includes the comprehensive, timely, economic, and environmentally efficient planning, design, and construction of buildings for County use, as well as public venues owned by the County. This program also provides comprehensive architectural...