Budget Year / Version:

Program Description

  Access To Behavioral Health Services

Access to Behavioral Health Services connects uninsured and low-income consumers with mental health and/or substance abuse problems to the appropriate community services by providing information and referral, and behavioral health screenings and assessments. To provide effective engagement in needed services, program staff also provide short-term case management and psychiatric services to vulnerable clients, such as those recently discharged from a psychiatric hospital or jail until they can be linked to a community outpatient mental health program. More intensive social work services are provided to individuals with serious mental illness to ensure effective engagement in needed services and sufficient community supports to reduce negative outcomes and foster the wellness and recovery of the consumer. The Urine Monitoring Program serves clients referred by the courts, social service agencies, or behavioral health providers, and others required to submit to breathalyzer and urine surveillance or who require or request such screening and testing to support recovery from substance abuse.

Program Contacts

Contact Rolando L. Santiago, PhD of the HHS - Behavioral Health and Crisis Services at 240.777.7000 or Lindsay Lucas of the Office of Management and Budget at 240.777.2766 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY19Actual FY20Estimated FY21Target FY22Target FY23
Total number of clients served (unduplicated) 13,1422,5753,1003,1003,100
Percent of customers satisfied with Access staff services97%97%97%97%97%
Percent of clients referred keeping first appointment with community provider 275%76%77%80%82%
1  Decline due to closure of physical offices from mid-March to present and consequent shift to telehealth. Numbers expected to rebound to the prior predicted levels.
2  Program's primary service is connecting individuals with mental health and addictions needs to appropriate services.

Program Budget Changes

FY22 Approved ChangesExpendituresFTEs
FY21 Approved343269729.00
Enhance: Funding to EveryMind Contract to Address Increase in Call Volume3500000.00
Decrease Cost: Reduce Broker Contract for ACCESS Program-320000.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-3368310.00
FY22 Approved341386629.00