Budget Year / Version:

Program Description

  24-Hours Crisis Center

This program provides telephone, walk-in, mobile crisis outreach, and crisis residential services to persons experiencing situational, emotional, or mental health crises. The Crisis Center provides all services, twenty-four hours/day seven days/week. Much of the work of the Crisis Center focuses on providing the least restrictive community-based service appropriate to the client's situation. Many of the services provided are alternatives to more traditional mental health services. Psychiatric crisis resources are used to prevent hospitalizations and suicides. Disaster mental health services include crisis management and consultation for disasters and community crises. The Crisis Center coordinates the mental health response during disasters and community critical incidents. During the off-hours (after 5:00 p.m., weekends, and holidays), crisis back-up services are provided for various health and human services needs when the clients' primary service providers are not available.

Program Contacts

Contact Teresa Bennett of the HHS - Behavioral Health and Crisis Services at 240.777.1414 or Lindsay Lucas of the Office of Management and Budget at 240.777.2766 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY18Actual FY19Estimated FY20Target FY21Target FY22
Number of students identified by schools to be at risk who were referred to the Crisis CenterN/A1,9541,9001,9001,900
Number of walk-in contacts5,1116,0306,3006,5006,700
Percent of students identified by schools to be at risk that are stabilized utilizing community resources without hospital intervention95%92%95%9595

Program Budget Changes

FY21 Recommended ChangesExpendituresFTEs
FY20 Approved517965736.90
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.3973603.50
FY21 Recommended557701740.40