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Program Description

  Assessment & Continuing Care Management Services

This program provides multi-disciplinary assessments, care planning, and case management services to frail seniors and adults with disabilities to remedy and prevent abuse, neglect, self-neglect, financial exploitation, or inappropriate institutionalization. Services include Adult Protective Services, Social Services to Adults, and the Public Guardianship Program.

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Program Contacts

Contact Patrice McGhee, DPA of the HHS - Aging and Disability Services at 240-773-1089 or Grace Pedersen of the Office of Management and Budget at 240-773-1088 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY24Actual FY25Estimated FY26Target FY27Target FY28
New Adult Protective Services Investigations 11,064803850900950
Percent of Adult Protective Services clients with another investigation within six months (reoccurrence) 25%9%8%7%6%
Number of clients receiving case management services 3907908910915920
Percent of seniors and adults with disabilities that avoid institutional placement while receiving case management services 495%97%97%97%97%
1  The 24% decrease in Adult Protective Services (APS) investigations in FY25 is unprecedented aside from COVID. The total APS referrals to the hotline are down by 22%, indicated a possible reluctance of the public to contact APS for assistance, despite an increase in community outreach efforts by A&D and the APS team. The program hopes to further increase outreach efforts in FY26 and hope to increase reporting to APS.
2  Adult Protective Services investigations are voluntary for clients with capacity. Therefore, due to self-determination, some clients choose not to follow the program's recommendations, and, as such, rates of reoccurence may fluctuate. Six percent is the State's goal, and the program anticipates that the rate will remain at this level. This year the increase in reoccurence may be tied to the increase in cases of clinical complexity with more challenging situations such as evictions.
3  Case management services has maintained approximately the same number of active clients in FY25. The program anticipates a modest increase in clients due to increased referrals to Social Services to Adults (SSTA), Home Care, and the Senior Care Program, and a lengthening waitlist for those programs.
4  The percentage remained stable, with a slight increase in FY25. No change is anticipated in upcoming years as case management has been effective in assisting clients to remain in the community with supports such as personal care and medical coordination.
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Program Budget Changes

FY27 Recommended ChangesExpendituresFTEs
FY26 Approved1570841961.75
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-33641270.00
FY27 Recommended1234429261.75