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Budget Year / Version:
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Program Description

  Retail Sales Operations

This program oversees sales of distilled spirits, wine, and beer to retail customers through the operation of retail stores that are located throughout Montgomery County.

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Program Contacts

Contact Courtney Orsini of the Alcohol Beverage Services at 240.777.1921 or Estela Boronat de Gomes of the Office of Management and Budget at 240.777.2785 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY18Actual FY19Estimated FY20Target FY21Target FY22
Total retail stores sales$145,175,253$140,865,450$149,719,157$154,286,348$159,286,348
Same Store Sales Year over Year$144,735,894$149,039,371$156,450,000
Average Licensee Satisfaction Score from Annual Survey- Retail Operations (scale of 1-5) 13.633.653.70
1  The Annual Licensee Customer Satisfaction Survey (FY17-FY19 ) has had a response rate of 8.4-10.6%. The Department has committed to increasing the response rate through active outreach to Licensees in FY20-FY21.
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Program Budget Changes

FY21 Recommended ChangesExpendituresFTEs
FY20 Approved30139807210.88
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.26919213.80
FY21 Recommended30408999224.68