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Budget Year / Version:
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Program Description

  Common Ownership Community Program

The Common Ownership Community (COC) program ensures fair and equitable relations between the governing bodies of homeowner associations, condominium associations, and cooperatives, and the individuals living within these common ownership communities, and encourages the maintenance and improvement of housing. Activities include mediating and arbitrating disputes; providing information and technical assistance to all parties; and taking legal action as necessary, including referring unresolved complaints to the Montgomery County Commission on Common Ownership Communities.

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Program Contacts

Contact Frank Demarais of the Department of Housing and Community Affairs at 240.777.3619 or Pofen Salem of the Office of Management and Budget at 240.777.2773 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY19Actual FY20Estimated FY21Target FY22Target FY23
COC Program Customer Service - Number of MC311 Service Requests 775 757 780 803 827
COC Program Customer Service - Percent of MC311 Service Requests meeting service length agreement99.1%99.5%100.0%100.0%100.0%
Percent of Commission on Common Ownership Communities (CCOC) cases resolved prior to a hearing45.0%40.0%45.0%45.0%45.0%
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Program Budget Changes

FY22 Approved ChangesExpendituresFTEs
FY21 Approved7071764.15
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.49210.00
FY22 Approved7120974.15