Budget Year / Version:

Program Description

  Common Ownership Community Program

The Office of Common Ownership Communities (OCOC) is committed to providing owners, tenants, residents, boards of directors, and management companies of self-governing residential communities with information, assistance, and impartial dispute resolution programs that improve the quality of life in the community, strengthen the self-governing community structure, and enhance the value of residential property in community associations." The OCOC enforces Chapter 10B, Common Ownership Communities of the Montgomery County Code.

The OCOC program ensures fair and equitable relations between the governing bodies of homeowner associations, condominium associations, and cooperatives, and the individuals living within these common ownership communities, and encourages the maintenance and improvement of housing. Activities include mediating and arbitrating disputes; providing information and technical assistance to all parties; and taking legal action as necessary, including referring unresolved complaints to the Montgomery County Commission on Common Ownership Communities.

Program Contacts

Contact Pofen Salem of the Department of Housing and Community Affairs at 240.777.3728 or Anita Aryeetey of the Office of Management and Budget at 240.777.2784 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY22Actual FY23Estimated FY24Target FY25Target FY26
COC Program Customer Service - Number of MC311 Service Requests 802886760760760
COC Program Customer Service - Percent of MC311 Service Requests meeting service length agreement99.5%93.5%99.0%99.0%99.0%
Percent of Commission on Common Ownership Communities (CCOC) cases resolved prior to a hearing58.0%55.0%46.0%46.0%46.0%

Program Budget Changes

FY25 Recommended ChangesExpendituresFTEs
FY24 Approved10113326.15
Enhance: One Investigator III Position to Comply with County Mandates and Meet Increased Service Demand925601.00
Decrease Cost: Miscellaneous Operating Expenses-40000.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.941030.00
FY25 Recommended11939957.15