Budget Year / Version:

Program Description

  Landlord-Tenant Mediation

This program ensures fair and equitable relations between landlords and tenants and encourages the maintenance and improvement of housing. Activities including mediating and arbitrating disputes; providing information and technical assistance to all parties; and taking legal action as necessary, including referring unresolved complaints to the Montgomery County Commission on Landlord-Tenant Affairs.

Program Contacts

Contact Pofen Salem of the Department of Housing and Community Affairs at 240.777.3728 or Anita Aryeetey of the Office of Management and Budget at 240.777.2784 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY21Actual FY22Estimated FY23Target FY24Target FY25
Number of Landlord Tenant mediations610845900925953
Landlord Tenant Affairs Program - Number of MC311 Service Requests 7,0497,7837,8008,0008,240
Landlord Tenant Affairs Program - Percent of MC311 Service Requests meeting service length agreement99.7%99.7%99.7%99.7%99.7%
Percent of landlord/tenant cases mediated successfully (not referred to the Commission)97.2%97.0%97.0%97.0%97.0%
Number of evictions prevented due to Landlord & Tenant Affairs' intervention450153250290299

Program Budget Changes

FY24 Approved ChangesExpendituresFTEs
FY23 Approved14879109.00
Replace: Discounted Federal Funding to Continue Service Delivery for Tenant Outreach, Education, and Counseling3894000.00
Add: One Investigator III Position to Comply with County Mandates922001.00
Increase Cost: Implement Bill 26-22 for Radon Testing and Mitigation589400.00
Decrease Cost: Miscellaneous Operating Expenses-15000.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-166640.00
FY24 Approved201028610.00