Budget Year / Version:

Program Description

  Landlord-Tenant Mediation

This program ensures fair and equitable relations between landlords and tenants and encourages the maintenance and improvement of housing. Activities including mediating and arbitrating disputes; providing information and technical assistance to all parties; and taking legal action as necessary, including referring unresolved complaints to the Montgomery County Commission on Landlord-Tenant Affairs.

Program Contacts

Contact Tim Goetzinger of the Department of Housing and Community Affairs at 240.777.3728 or Pofen Salem of the Office of Management and Budget at 240.777.2773 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY18Actual FY19Estimated FY20Target FY21Target FY22
Number of Landlord Tenant meditations714724728730730
Landlord Tenant Affairs Program - Number of MC311 Service Requests 6,1336,9277,8958,0008,500
Landlord Tenant Affairs Program - Percent of MC311 Service Requests meeting service length agreement99.20%99.05%99.05%99.00%100.00%
Percent of landlord/tenant cases mediated successfully (not referred to the Commission)99%98%98%9898
Number of evictions prevented due to Landlord & Tenant Affairs' intervention433469500700800

Program Budget Changes

FY21 Recommended ChangesExpendituresFTEs
FY20 Approved14263578.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.542191.00
FY21 Recommended14805769.00