Program Description

  Customer Support & Outreach

The Customer Support and Outreach Division is responsible for all administration and issuance of building, land development, and zoning-related permits, applications and licenses, information requests, pre-design consultations, and other specialty services. This division was formed to provide a multipronged approach to enhance methods for service delivery and communication for our clients. This heightened focus on service will include empowerment of staff to act as facilitators rather than regulators.