Budget Year / Version:

Program Description


Central Services Unit

The Administration Program provides policy development and leadership for all programs within the Department.

Central Services Staff are specialists responsible for a full range of administrative, financial, and budgetary tasks, including daily operations, revenue collection (fees and development taxes and charges), reporting and management, automation, human resources, fleet management, training, safety, quality assurance, legislative coordination, space management, historic files maintenance, and management services.

Information Technology

DPS' Office of Information Technology Services (DPS-IT) is responsible for all information technology. Functional responsibilities include IT initiatives, development, modernization and the support of the DPS CORE IT business processes. DPS-IT provides day-to-day IT services, equipment, applications, reports, budget, and 24/7/365 business operations. DPS-IT monitors all system maintenance, business processes design, development, hardware and software, and implementation. DPS-IT supports the Senior Executive Office with IT budget and IT directives, consultant, contracts, and COOP collaboration with both internal and external stakeholders. DPS-IT maintains, updates, and monitors website development, business processes interfaces such as e-Services (electronic permits and plans applications, management and storage, real-time data search, on-line complaints, and on-line information requests) development, implementation document imaging, enterprise and County Council policy initiatives.

Program Contacts

Contact Barbara Suter of the Department of Permitting Services at 240.777.6244 or Rafael Pumarejo Murphy of the Office of Management and Budget at 240.777.2775 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY19Actual FY20Estimated FY21Target FY22Target FY23
Percent of screenings passed with fewer than 2 returns to the customer95%94%95%95%95%
Percent of inspections passed - all divisions83%84%85%85%85%
Percent of customers satisfied with DPS servicesN/A84%85%85%85%

Program Budget Changes

FY22 Approved ChangesExpendituresFTEs
FY21 Approved1182114426.00
Increase Cost: Enterprise System Solution Portal Initiative10000000.00
Decrease Cost: Retiree Health Insurance Pre-funding-388500.00
Decrease Cost: IT Replacement -1000000.00
Shift: Chargeback for 255 Rockville Pike Lease-28902470.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.188795-4.00
FY22 Approved998084222.00