Montgomery County Maryland Operating Budget

Budget Year / Version:

Program Description

Business Services

The Business Services Team is the Department's infrastructure support team furnishing overall operational and/or specialized services on a daily basis. The team is comprised of five unique work units including Human Resources, Contracts, Finance, Budget and Customer Service.

The Business Services Team is responsible for implementing procedures and policies; auditing and re-engineering business processes; developing and managing the budget at the department level; drafting, negotiating and executing contracts; organizing and controlling the department finances and managing a robust financial assistance program that allows thousands of low-income resident to have access to programs/services; management of personnel/payroll processes for merit and seasonal staff; and maintaining effective communications with the general public to process registrations and provide them with information to address inquiries regarding programs/services.

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Recreation

Program Contacts

Contact Ginny Horvath of the Department of Recreation at 240.777.6842 or Deborah Lambert of the Office of Management and Budget at 240.777.2794 for more information regarding this department's operating budget.

Program Performance Measures

Program Performance Measures	Actual FY17	Actual FY18	Estimated FY19	Target FY20	Target FY21
Utilization rate of Recreation Department Financial Assistance Program (Dollars used) ¹	74%	88.4%	90%	90%	90%

¹ Dollars used vs dollars allocated

Program Budget Changes

FY20 Approved Changes	Expenditures	FTEs
FY19 Approved	2547507	22.55
Shift: Recreation Activities Expenses from Recreation Agency Fund to Business Services in the Recreation Tax Supported Fund	2685000	0.00
Decrease Cost: Front Desk Customer Services Seasonal Staff Efficiencies in Business Services Group	-20000	-0.65
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.	-1143595	-6.00
FY20 Approved	4068912	15.90

Notes: In the FY19 budget, Business Services included technology services. In FY20, Technology Services was broken out from Business Services into a stand alone program.