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Budget Year / Version:
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Program Description

  Transit Services

Public transit plays a vital role in maintaining the livability of Montgomery County's growing communities, easing commutes for County residents, and reducing emissions of greenhouse gases. The Transit Services program provides Ride On fixed-route bus service, the FLASH limited stop transit service and the FLEX on demand zone-based service in the County. The program plans and schedules all transit service, evaluates and develops routes and zones; and adjusts bus schedules three times a year.

Ride On bus service is provided throughout the County with a fleet of 370+ buses. Roughly half of the buses use alternative fuels. Transit Services is committed to the deployment of low emission (electric) buses and additional emission reduction efforts as technology and costs allow. In Fiscal Year 2020, the Transit Services program received its first four electric buses and they have been deployed into service. A procurement is underway for an additional 10 with expected deployment by Spring 2022.

Ride On operates fixed route service primarily in neighborhoods and provides a collector and distributor service to the major transfer points and transit centers in the County. Ride On bus service coverage extends to 76 percent of residents and 89 percent of employers and provides service within 0.25 miles to 81 percent of low-income households and 86 percent of households without cars.

The FLEX bus provides on demand service in several community zones. The FLASH Transit service operates on Route 29 from Briggs Chaney and Burtonsville to the Paul S Sarbanes Transit Center in the Silver Spring business district. Transit Services supplements and coordinates the County's mass transit services with Metrobus and Metrorail service, which are provided by the Washington Metropolitan Area Transit Authority (WMATA).

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Program Contacts

Contact Kevin Sanders of the Division of Transit Services at 240.777.5807 or Mary Beck of the Office of Management and Budget at 240.777.2753 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY19Actual FY20Estimated FY21Target FY22Target FY23
Passengers transported (millions)20.59616.30511.80015.34017.641
Scheduled Ride On roundtrip circuits missed, in whole or in part, per 1,000 roundtrip circuits7.005.926.005.505.00
On time performance for Ride On buses87.5%86.3%87.0%87.7%88.4%
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Program Budget Changes

FY22 Approved ChangesExpendituresFTEs
FY21 Approved139482592868.78
Enhance: Re-imagining Ride On Transit System15000000.00
Increase Cost: Triennial Survey3000000.00
Enhance: Seniors Ride Free All Day2441000.00
Enhance: Fare Equity Study Program Development1750000.00
Decrease Cost: Kids Ride Free Program - Reduce WMATA Payment To Account for Lower Ridership-1950000.00
Reduce: Ride On Service Ramping Up to 100% by February 2022-17359270.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-12298260.00
FY22 Approved138540939868.78