Budget Year / Version:

Program Description

  Parking Operations

The Parking Operations program has overall responsibility for the management of County-owned garages and lots with over 20,000 parking spaces, which represent at least a fifty percent market share of available parking spaces. This program has overall responsibility for the collection and processing of all parking revenue, including revenue from individual meters, automated pay stations, cashiered facilities, parking permits, and parking fines. The program also includes renovating and improving existing parking facilities to ensure the preservation and integrity of the parking system and its continued service to the public. Moreover, the program is responsible for the maintenance of parking facilities that includes: snow and ice removal; janitorial services; equipment maintenance for elevators, electrical systems, heating, ventilation, and air conditioning systems (HVAC); facility repairs for maintenance of damaged glass, asphalt, concrete, plumbing, painting, and space stripes; and grounds-keeping services. Furthermore, this program provides a comprehensive meter maintenance program to ensure all meter devices function properly. Augmenting the public safety mission of the Montgomery County Police Department, this program also provides contract security guard services for parking facilities to detect and report theft, vandalism, and threats to personal security.

Program Contacts

Contact Jose Thommana of the Parking Districts at 240.777.8732 or Gregory Bruno of the Office of Management and Budget at 240.777.2773 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY21Actual FY22Estimated FY23Target FY24Target FY25
Parking Management revenue generated ($ millions)$16.5$29.7$33.0$36.3$38.8
Parking Management operating expenditures ($ millions)$19.5$19.5$26.0$25.9$26.5
Parking Management cost efficiency (ratio of expenses to revenues)118%66%79%71%68%
Customer satisfaction rate for Parking Lot Districts (PLDs) (scale of 1-5) 1N/AN/A4.7N/A4.7
Number of electric vehicle charging sessions at County parking facilities15,29124,69225,45026,61027,760
1  Rating on a scale of 1 to 5 with the number 5 representing highest score. The Parking Lot Districts survey is conducted every other year. The FY22 survey was delayed until FY23 due to the pandemic.

Program Budget Changes

FY24 Approved ChangesExpendituresFTEs
FY23 Approved1840262539.59
Add: Public Safety Fence on the Wayne Avenue Garage3000000.00
Increase Cost: Battery Inverter Back Up Replacements - Silver Spring820000.00
Enhance: Saturday Parking Enforcement - Silver Spring640000.00
Enhance: Saturday Parking Enforcement - Bethesda640000.00
Increase Cost: Battery Inverter Back Up Replacements - Bethesda490000.00
Increase Cost: Elevator Inspection Costs - Bethesda177000.00
Increase Cost: Elevator Inspection Costs - Silver Spring159300.00
Increase Cost: Battery Inverter Back Up Replacements - Wheaton50000.00
Increase Cost: Elevator Inspection Costs - Wheaton17700.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.4612320.00
FY24 Approved1946325739.59