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Budget Year / Version:
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Program Description

  Parking Operations

The Parking Operations program has overall responsibility for the management of County-owned garages and lots with over 20,000 parking spaces, which represent at least a fifty percent market share of available parking spaces. This program has overall responsibility for the collection and processing of all parking revenue, including revenue from individual meters, automated pay stations, cashiered facilities, parking permits, and parking fines. The program also includes renovating and improving existing parking facilities to ensure the preservation and integrity of the parking system and its continued service to the public. Moreover, the program is responsible for the maintenance of parking facilities that includes: snow and ice removal; janitorial services; equipment maintenance for elevators, electrical systems, heating, ventilation, and air conditioning systems (HVAC); facility repairs for maintenance of damaged glass, asphalt, concrete, plumbing, painting, and space stripes; and grounds-keeping services. Furthermore, this program provides a comprehensive meter maintenance program to ensure all meter devices function properly. Augmenting the public safety mission of the Montgomery County Police Department, this program also provides contract security guard services for parking facilities to detect and report theft, vandalism, and threats to personal security.

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Program Contacts

Contact Jeremy Souders of the Parking Districts at 240.777.8706 or Vivian Ikoro of the Office of Management and Budget at 240.777.2780 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY22Actual FY23Estimated FY24Target FY25Target FY26
Parking Management revenue generated ($ millions)$29.7$35.3$37.8$40.2$41.3
Parking Management operating expenditures ($ millions)$19.5$24.0$27.2$27.3$27.7
Parking Management cost efficiency (ratio of expenses to revenues)66%68%72%68%67%
Customer satisfaction rate for Parking Lot Districts (PLDs) (scale of 1-5) 1N/A4.4N/AN/A4.5
Number of electric vehicle charging sessions at County parking facilities24,69232,72434,83035,77035,800
1  Rating on a scale of 1 to 5 with the number 5 representing highest score. The Parking Lot Districts survey is conducted every other year. The FY22 survey was delayed until FY23 due to the pandemic.
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Program Budget Changes

FY25 Approved ChangesExpendituresFTEs
FY24 Approved1946325739.59
Enhance: Overnight Security Attendants (Silver Spring)3444000.00
Enhance: Overnight Security Attendants (Wheaton)2378000.00
Enhance: Overnight Security Attendants (Bethesda)2378000.00
Enhance: Replacement and Maintenance for Single-Space Meters (Bethesda)1402500.00
Enhance: Wheaton PLD G13 & G45 Patrol Officers1088260.00
Enhance: Replacement and Maintenance for Single-Space Meters (Silver Spring)1020000.00
Increase Cost: Replacement Battery for Parking Meters (Bethesda)550000.00
Increase Cost: Janitorial Contract Rate (Silver Spring)430670.00
Increase Cost: Replacement and Maintenance for Single-Space Meters (Silver Spring)400000.00
Increase Cost: Janitorial Contract Rate (Bethesda)320080.00
Increase Cost: Elevator Contract Rate (Silver Spring)250000.00
Increase Cost: Elevator Contract Rate (Bethesda)235000.00
Increase Cost: Electrical Contract Rate (Bethesda)227520.00
Increase Cost: Electrical Contract Rate (Silver Spring)227520.00
Increase Cost: Security Guard Contract Services (Bethesda)225710.00
Increase Cost: Master Meter Maintenance Contract Increase (Bethesda)184800.00
Increase Cost: Security Guard Contract Services (Silver Spring)164150.00
Increase Cost: Electrical Contract Rate (Wheaton)156920.00
Increase Cost: Master Meter Maintenance Contract (Silver Spring)134400.00
Enhance: Replacement and Maintenance for Single-Space Meters (Wheaton)127500.00
Increase Cost: Sprinkler and Alarm Contract Rate (Bethesda)79240.00
Increase Cost: Janitorial Contract Rate (Wheaton)67910.00
Increase Cost: Parking Collections (Silver Spring)60600.00
Increase Cost: Sprinkler and Alarm Contract Rate (Silver Spring)57630.00
Increase Cost: Replacement and Maintenance for Single-Space Meters (Wheaton)50000.00
Increase Cost: Parking Collections (Bethesda)37880.00
Increase Cost: Security Guard Contract Services (Wheaton)20520.00
Increase Cost: Master Meter Maintenance Contract (Wheaton)Increase16800.00
Increase Cost: Parking Collections (Wheaton)15150.00
Increase Cost: Elevator Contract Rate (Wheaton)15000.00
Increase Cost: Sprinkler and Alarm Contract Rate (Wheaton)7200.00
Increase Cost: Increase Debt Service7000.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-1064480.00
FY25 Approved2093480539.59