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Budget Year / Version:
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Program Description

  Management Services

The Management Services Bureau provides crucial administrative and management support services to the Department and technical support to police operations through various types of technology, analysis, education, training, and maintenance of active and historical records and warrants. The Bureau is comprised of nine divisions.

The Management and Budget Division is responsible for preparation and management of the Department's operating budget, financial matters, fleet management, grants, supplies and equipment, contracts and procurement, the Vehicle Recovery Section, and the False Alarm Reduction Section.

The Communications Division is responsible to answer all 911 calls in Montgomery County, as well as non-emergency police service calls. Calls are screened, redirected, and dispatched as necessary.

The Information Management and Technology Division provides leadership and strategic direction on law enforcement technology issues and leads the Department's technology innovations. This Division includes the Field Services Section, which manages service and support for the department's mobile data computers (MDC) and other state systems and applications; the Records Section, which is the clearinghouse for criminal histories, court orders, crash reports, crime statistics, and includes the Message Routing Unit, Warrant Control Unit, Data Systems Unit, and the Records Management Unit; and the Technology Section, which is responsible for the evaluation, procurement, installation, and maintenance of all hardware, software, and wireless systems used by the Department.

The Employee Health and Wellness Division is responsible for promoting the health and well being of Department personnel; coordinating the administration of the Worker's Compensation program; and coordinating other initiatives with the County's Division of Risk Management.

The Personnel Division handles recruitment and selection of police-specific job classes; provides technical assistance to the Chief of Police and Executive Staff on all personnel matters; coordinates the development and administration of all promotional examinations with the Office of Human Resources; and conducts pre-employment background investigations for all Police Department personnel.

The Training and Education Division is responsible for the training and performance evaluation of police recruits, developing and providing in-service training for sworn officers and civilian employees, managing other programs including the Leadership Development Program, the Police Explorer Program, and the Citizens Academy.

The Policy and Planning Division is responsible for policy development and promulgation, maintaining accreditation under the Commission on Accreditation for Law Enforcement Agencies (CALEA) standards, conducting inspections and audits of Department units, and coordination of short- and long-term planning for the agency.

The Legal and Labor Relations Division is responsible for serving as a liaison with employee unions, investigation and response to employee grievances, training of supervisors in labor relations, and serving on the County negotiation team.

The Capital Projects and Facilities Division is responsible for managing the Department's facilities and the Capital Improvements Program (CIP).

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Program Contacts

Contact Neil Shorb of the Department of Police at 240.773.5237 or Richard H. Harris of the Office of Management and Budget at 240.777.2795 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY17Actual FY18Estimated FY19Target FY20Target FY21
Average time to answer 911 calls (seconds)8.04.05.05.05.0
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Program Budget Changes

FY20 Recommended ChangesExpendituresFTEs
FY19 Approved78519248429.25
Increase Cost: Towing Charge Pass-through Expense10000000.00
Increase Cost: Annualization of Next Generation 911 and Text to 911 Contract7172940.00
Add: Dashboard Camera Video System -- 100 New Units, 150 Replacement Units5330660.00
Add: IT Specialist II for Body Worn Camera Redaction766821.00
Increase Cost: Adjust Charges from State's Attorney265800.50
Increase Cost: Convert GIS Contractor to IT Specialist II50301.00
Increase Cost: Convert Redaction Contractor to County Position13451.00
Technical Adj: FTEs Associated with Four Cadets Added in FY1801.31
Technical Adj: Term Position Approved as a Mid-year Action in FY1901.00
Decrease Cost: Convert School Bus Camera Program Contractor to County Position-330261.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.592533117.50
FY20 Recommended86771550453.56