Budget Year / Version:

Program Description

  Patrol Services

The Patrol Services Bureau (PSB) is the single largest bureau within the Montgomery County Police Department and is truly the "backbone" of the department. The Patrol Services Bureau operates 24 hours a day, 7 days a week and is responsible for the most contacts with those that reside, work and travel within Montgomery County. The Patrol Services Bureau currently consists of six (6) districts - Rockville, Bethesda, Silver Spring, Wheaton, Germantown, and Gaithersburg - as well as the Community Engagement Division (CED).

The Patrol Services Bureau consists of several specially trained units, including the District Traffic Units, Special Assignment Teams (SAT), District Community Action Teams (DCAT), Community Services Officers (CSOs), and School Resource Officers (SROs). The Patrol Services Bureau is responsible for providing priority and routine services to the public, directed at preventing, deterring and responding to crime throughout Montgomery County with the primary goal of building trust, and developing and maintaining strong relationships between the department and the communities we serve as part of its community policing philosophy. This is accomplished through:

  • Proactive enforcement aimed at recognizing problems and preventing criminal activity to prevent victimization.
  • Responding to calls for service regarding criminal situations and providing general (non-emergency/non-enforcement) public assistance.
  • Identifying victims of crimes and providing victim assistance.
  • Enforcement of traffic laws with the specific goal of reducing traffic collisions while promoting traffic and pedestrian safety and education.
  • Educating the public in crime prevention methods.
  • Protecting educational facilities while providing mentoring, mediation and educational services to all stakeholders in the public school system.
  • Developing positive relationships with the residents and the business community in Montgomery County through community engagement efforts which promote a cooperative, transparent, and trusting partnerships.

The Community Engagement Division (CED) was reorganized and instituted in 2016, and the School Resource Officer (SRO) program was organizationally centralized under this division the following year. The mission of CED is to focus on countywide engagement levels, awareness, prevention, outreach, and education, while helping to build trust and establish legitimacy of the police department within our communities; encourage community engagement; and to serve as a liaison between the police department, governmental service agencies, and the community on the local, state and federal levels.

Program Contacts

Contact Neil Shorb of the Department of Police at 240.773.5237 or Taman Morris of the Office of Management and Budget at 240.777.2771 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY19Actual FY20Estimated FY21Target FY22Target FY23
Total calls for service (dispatched and self-initiated)333,759298,608285,000295,000305,000
Percent of County residents satisfied with police services 184%N/AN/AN/AN/A
Average emergency 911 call travel time (minutes)05:0905:0905:1405:0005:00
1  Satisfaction scores from biannual countywide resident survey.

Program Budget Changes

FY22 Approved ChangesExpendituresFTEs
FY21 Approved116697261935.00
Eliminate: Five School Resource Officer Positions Designated for MCPS middle schools-569408-5.00
Eliminate: Five Police Officer Positions from the Patrol Investigations unit-569408-5.00
Eliminate: One Traffic Complaint Officer Position from all 6 Districts-683289-6.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.683785528.50
FY22 Approved121713011947.50