Budget Year / Version:

Program Description


This program investigates and resolves formal complaints of discrimination in employment, housing, commercial and residential real estate transactions, public accommodations, and intimidations through a formal complaint process or mediation.

Program Contacts

Contact James Stowe of the Office of Human Rights at 240.777.8490 or Phil Weeda of the Office of Management and Budget at 240.777.2780 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY16Actual FY17Estimated FY18Target FY19Target FY20
Percent of cases that have completed their investigation within 15 months94%95%95%100%100%
Percent of cases that have a Letter of Determination issued within 30 days of completed investigation by investigator99%100%100%100%100%
Percent of referred cases that are mediated successfully57%50%50%50%50%
Percent reduction (or increase) in the average closeout time of cases (formal complaints) over the prior year5%5%5%5%5%
Percent of cases in backlog status (cases not closed within 15 months)7%5%5%0%0%

Program Budget Changes

FY19 Approved ChangesExpendituresFTEs
FY18 Approved8578586.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.287680.00
FY19 Approved8866266.00