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Budget Year / Version:
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Program Description

  Compliance

This program investigates and resolves formal complaints of worker protection violations and discrimination in employment, housing, commercial and residential real estate transactions, public accommodations, and intimidations through a formal complaint process or mediation.

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Program Contacts

Contact James Stowe of the Office of Human Rights at 240.777.8490 or Jane Mukira of the Office of Management and Budget at 240.777.2754 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
Number of human rights compliance cases processed201179179185190
Percent of cases that have completed their investigation within 15 months 197%N/A75%80%90%
Percent of cases that have a Letter of Determination issued within 30 days of completed investigation by investigator99.7%95.0%99.0%99.0%99.0%
Percent of cases in backlog status (cases not closed within 15 months)3%10%8%5%5%
Percent of referred cases that are mediated successfully 275%N/A50%60%60%
1  HRC did not measure or track this in FY21 due to COVID-19 and the loss of three Compliance Team members to retirement.
2  There were no cases scheduled in FY21 due to COVID-19.
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Program Budget Changes

FY23 Recommended ChangesExpendituresFTEs
FY22 Approved10405428.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.350080.00
FY23 Recommended10755508.00