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Program Description

  Operations

The Operations Division is responsible for the day-to-day delivery of critical emergency medical services (EMS), fire suppression, hazardous materials, and technical rescue mitigation to the residents and visitors of Montgomery County.

The overall responsibility for Fire and Rescue Service operations lies directly with the Fire Chief. The Division Chief of Operations is assigned by the Fire Chief to manage the division. The career and volunteer components of the combined service work in an "Integrated Emergency Command Structure" that defines the authority and responsibility for all members of the service. MCFRS responds to approximately 130,000 emergency incidents annually. Requests for emergency medical assistance comprise the majority of those incidents; approximately 100,000 calls resulting in the transport of 75,000 people to local hospitals. There are approximately 27,000 fire incidents, technical rescue, and hazardous materials incidents annually.

The Operations Division is organized into four major sections, including Field Operations, Emergency Communications Center (ECC), Special Operations (SOPs), and Emergency Medical and Integrated Healthcare Services (EMIHS). MCFRS personnel operate from 37 Fire and Rescue stations. Thirty-five paramedic engines, 15 aerial units, six heavy rescue squads, 11 Advanced Life Support medic units, three paramedic chase cars, and 32 Basic Life Support (BLS) ambulances make up the primary fleet of first response apparatus. There are additional units that can be placed in service with available volunteer or recalled career personnel to increase the MCFRS capability.

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Program Contacts

Contact Dominic Del Pozzo of the Montgomery County Fire and Rescue Service at 240.777.2236 or Willie Morales of the Office of Management and Budget at 240.777.2758 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY22Actual FY23Estimated FY24Target FY25Target FY26
Number of fire incidents18,86719,35622,00023,00024,000
Number of persons rescued from structure fires 1160101010
Percentage of residential structure fires confined to the room of origin77.8%78.1%80.0%80.0%80.0%
Number of residential fire injuries per 100,000 residents3.62.52.02.02.0
Number of residential fire deaths per 100,000 residents0.51.10.50.00.0
Number of EMIHS (medical services) incidents100,419106,394109,000111,000113,000
EMS cardiac care: Percentage of cardiac arrest patients with return of spontaneous circulation (ROSC)33.7%31.4%30.0%30.0%30.0%
EMS stroke care: Percentage of stroke patients receiving complete "bundle of care"82.2%92.6%85.0%85.0%85.0%
90th percentile arrival time for first engine to structure fire in urban areas of the County9:539:319:159:159:15
1  MCFRS began tracking this statistic at the end of FY22. FY23 includes a high number of saves from a significant fire incident (Georgia Avenue).
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Program Budget Changes

FY25 Approved ChangesExpendituresFTEs
FY24 Approved1976172111224.40
Increase Cost: Holiday Pay - Number of Holidays11280000.00
Increase Cost: Restore One-Time Lapse Increase8160460.00
Enhance: Fire Station 40 - Additional Staffing to Address Failure to Respond Metrics5735106.00
Enhance: Add Three Firefighters to the Fire and Explosives Investigation Section to Increase Unit Effectiveness2867553.00
Enhance: Establish a New Emergency Medical Service Duty Officer to Improve Health Outcomes in Diverse Areas of the County1250001.00
Increase Cost: Bottle Water Contract Increase500000.00
Increase Cost: Medical Director Contract CPI Adjustment95280.00
Re-align: Recognize Operational Staffing Adjustments to the Emergency Medical Services Disposition Unit-3674840.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.187567750.00
FY25 Approved2189953411234.40