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Program Description

  Facilities Management

The Division of Facilities Management's mission is to provide the comprehensive planning and delivery of maintenance services and oversight of building-related operations at County facilities used by County staff and residents. Components of these programs are:

  • routine, preventive, and corrective maintenance;
  • custodial and housekeeping, grounds maintenance, recycling, and trash removal services;
  • building structure and building envelope maintenance;
  • engineering support services and various project management services;
  • electrical/mechanical systems operations and maintenance;
  • small to mid-sized building remodeling projects;
  • snow removal and storm damage repair from snow, wind, rain, and storm events; and
  • internal customer services.

Through Building Automation Systems (BAS), technicians implement an energy management program to monitor and maintain heating and cooling systems, ensuring the most efficient use of these services.

In addition, Facilities Management oversees moving services and several comprehensive Capital Improvements Program (CIP) projects aimed at sustaining efficient and reliable facility operations to protect and extend the life of the County's investment in facilities and equipment.

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Program Contacts

Contact Pooja Kapoor of the Department of General Services at 240-777-6028 or Mahnoor Anjum of the Office of Management and Budget at 240-777-2771 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY23Actual FY24Estimated FY25Target FY26Target FY27
Condition of non-critical building systems and aesthetics: Dollars of custodial and ground maintenance on all County properties ($000)$9,598$9,966$10,552$11,654$11,654
Average percent of work orders completed in quarter80.8%84.6%85.0%85.0%85.0%
Facilities Maintenance: Internal customer survey satisfaction rating (scale of 1-4)3.032.933.003.003.00
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Program Budget Changes

FY26 Recommended ChangesExpendituresFTEs
FY25 Approved35271617110.20
Add: Operating Budget Impact (OBI) - Silver Spring Recreation and Aquatic Center9615810.00
Add: OBI - 6th District Police Station in Gaithersburg5971760.00
Increase Cost: Overtime Adjustment4910680.00
Increase Cost: Custodial and Groundskeeping Contract-Related CPI Inflationary Adjustment3381600.00
Increase Cost: Restore One-Time Lapse2583380.00
Increase Cost: Countywide Maintenance and Repair Services - Contracts and Additional Services Related Increases1725740.00
Add: OBI - Clarksburg Fire Station1627240.00
Enhance: Support for BlackRock Center for the Arts1250000.00
Increase Cost: Countywide Maintenance and Repair Services - CPI Inflationary Adjustment1072690.00
Shift: LEAP4MCG Resources to DGS from Office of Human Resources1005051.00
Add: Fiscal Assistant for Facilities Management720161.00
Increase Cost: Holiday Pay and Holiday Premium524160.00
Add: OBI - 260 East Jefferson419700.00
Increase Cost: Custodial and Groundskeeping Contract-Related Increases392160.00
Increase Cost: Uniforms221700.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.549326-1.05
FY26 Recommended39363126111.15