up
Budget Year / Version:
anchor

Program Description

  Facilities Management

The Division of Facilities Management's mission is to provide the comprehensive planning and delivery of maintenance services and oversight of building-related operations at County facilities used by County staff and residents. Components of these programs are:

  • routine, preventive, and corrective maintenance;
  • custodial and housekeeping, grounds maintenance, recycling, and trash removal services;
  • building structure and building envelope maintenance;
  • engineering support services and various project management services;
  • electrical/mechanical systems operations and maintenance;
  • small to mid-sized building remodeling projects;
  • snow removal and storm damage repair from snow, wind, rain, and storm events; and
  • internal customer services.

Through Building Automation Systems (BAS), technicians implement an energy management program to monitor and maintain heating and cooling systems, ensuring the most efficient use of these services.

In addition, Facilities Management oversees moving services and several comprehensive Capital Improvements Program (CIP) projects aimed at sustaining efficient and reliable facility operations to protect and extend the life of the County's investment in facilities and equipment.

Explore
anchor
Program Contacts

Contact Pooja Kapoor of the Department of General Services at 240-777-6028 or Alicia Singh of the Office of Management and Budget at 240-777-2780 for more information regarding this department's operating budget.

anchor

Program Performance Measures

Program Performance MeasuresActual FY24Actual FY25Estimated FY26Target FY27Target FY28
Condition of non-critical building systems and aesthetics: Dollars of custodial and ground maintenance on all County properties ($000) 1$9,966$12,461$12,850$11,175$11,399
Average percent of work orders completed in quarter84.6%85.0%85.0%85.0%85.0%
Facilities Maintenance: Internal customer survey satisfaction rating (scale of 1-4)2.933.163.43.53.6
1  The increase in actual expenditures from FY24 to FY25 is primarily due to the onboarding of new facilities, including Silver Spring Aquatic Center and Fire Station 35. These include maintenance, operations, and support services required to ensure the full functionality and readiness of the new buildings. Other increases are due to taking on additional responsibilities at identified sites such as police facilities and HHS shelters.
anchor

Program Budget Changes

FY27 Recommended ChangesExpendituresFTEs
FY26 Approved39291110110.15
Enhance: Scheduled Leggett Executive Office Building Facility Maintenance Upgrades3600000.00
Add: Apprenticeship Program in Electrical, Plumbing and HVAC to Address Workforce Shortages Beginning in January 20272742426.00
Increase Cost: Custodial Contracts Escalation Adjustment1711700.00
Increase Cost: Additional Cell Phone Lines and Cost Escalation150000.00
Reduce: Frequency of Custodial Service-6250000.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.9782681.00
FY27 Recommended40464790117.15