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Budget Year / Version:
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Program Description

  Central Duplicating, Imaging, Archiving, & Mail Services

This is an Internal Service fund program that provides timely and efficient document management to County Government through high-speed digital printing services, graphic design, electronic publishing, high-speed color digital printing, full-service bindery, large format and banner printing, digital imaging, and electronic and physical archiving of County records. The program administers and manages the Countywide paper, Countywide Novelty Contract, and Multi-Functional Printer contracts, as well as a full-service mail operation that processes and scans all classes of incoming/interoffice mail. Mail operations also processes outgoing mail to the U.S. Postal Service and delivers mail/partial packages to all County departments and agencies.

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Program Contacts

Contact Pooja Kapoor of the Department of General Services at 240-777-6028 or Mahnoor Anjum of the Office of Management and Budget at 240-777-2771 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY23Actual FY24Estimated FY25Target FY26Target FY27
Number of printing orders completed 17,07816,5829,9759,9759,975
Print/Mail/Archives: Internal customer survey satisfaction rating (scale of 1-4)3.413.423.423.423.42
1  The Digital Storefront (DSF) records one requisition. However, a customer may have multiple requests within one requisition.
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Program Budget Changes

FY26 Recommended ChangesExpendituresFTEs
FY25 Approved918429134.57
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.2352960.00
FY26 Recommended941958734.57