Budget Year / Version:

Program Description

  Central Duplicating, Imaging, Archiving, & Mail Services

This program provides timely and efficient document management to County Government through: high-speed digital printing services, desktop and electronic publishing, high-speed color digital printing, full service bindery, large format and banner printing, digital imaging, and electronic and physical archiving of County records. The program administers and manages the countywide paper and copier contracts. A full service mail operation processes all classes of incoming, interoffice, and outgoing mail to the U.S. Postal Service and County departments and agencies.

Program Contacts

Contact Angela Dizelos of the Department of General Services at 240.777.6028 or Gary Nalven of the Office of Management and Budget at 240.777.2779 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY18Actual FY19Estimated FY20Target FY21Target FY22
Number of printing orders completed7,8538,0048,0508,0758,100
Print/Mail/Archives: Internal customer survey satisfaction rating (scale of 1-4)3.363.403.41
Print/Mail/Archives: Internal customer survey responsiveness rating (scale of 1-4)3.083.413.42

Program Budget Changes

FY21 Approved ChangesExpendituresFTEs
FY20 Approved822222134.57
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-646170.00
FY21 Approved815760434.57