Budget Year / Version:

Program Description

  Enterprise Resource Planning (ERPD)

The Enterprise Resource Planning Division (ERPD) is responsible for providing critical business management support capabilities to County government's core business functions including financial management, human capital management, budgeting, procurement, supply chain management and enterprise change management. ERPD provides this support through its use of the Oracle Corporation's E-Business Suite (EBS) and Oracle Business Intelligence Enterprise Edition (OBIEE) platforms customized for County use. The ERPD partners with user departments and external stakeholders (e.g., suppliers and retail licensees) to meet operational needs, adapt to the ongoing and changing environment; reengineer business processes to improve efficiency; implement new initiatives; and stay abreast of platform enhancements and improvements to the County's ERP systems. ERPD is comprised of business analysts and software developers required to develop complex solutions to drive continuous service delivery and improvement. Operations supported include those in the Department of Liquor Control (e.g. order management and warehouse functions).

Program Contacts

Contact Helen Ni of the Department of Technology Services at 240.777.2807 or Alison Dollar of the Office of Management and Budget at 240.777.2769 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY18Actual FY19Estimated FY20Target FY21Target FY22
Number of enterprise resource planning (ERP) work orders completed708736775850850
Enterprise resource system availability99.8960%99.9794%99.98%
Success rate for business intelligence data refreshes 1N/A91.7684%95%
Number of business intelligence data models published90100107
1  Data for this measure not collected prior to FY19

Program Budget Changes

FY21 Approved ChangesExpendituresFTEs
FY20 Approved826450832.50
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-82384-1.00
FY21 Approved818212431.50