Budget Year / Version:

Program Description

  Strategic Partnerships

The Office of Strategic Partnerships supports innovation by bridging the gap between County departmental business partners and technology solution providers to accomplish quick and agile solutions that address longstanding technological or work processes facing departments. The Chief Technology Officer oversees this office and manages business process reengineering and maintains a consulting relationship with all department partners. The Office of Strategic Partnerships directs the planning to ensure alignment of required goals to support enterprise business demands. This Office focuses on envisioning how departmental technology and business needs can be better supported to improve service to our customers. This office pushes technology services from an administrative, back-office function to a strategic partner for departments in innovating service to citizens.

The Office of Strategic Partnerships manages MC311 Applications Support, Enterprise Services, and Employee Productivity Services. This office will also manage the deployment and governance of low code platforms to meet aggressive delivery timetables of applications and for faster iterative updates, while deploying to the customer or public end-users.

Program Contacts

Contact Michele Crane of the Department of Technology and Enterprise Business Solutions at 240.777.2845 or Felica Hyatt of the Office of Management and Budget at 240.777.2763 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY19Actual FY20Estimated FY21Target FY22Target FY23
Number of enterprise resource planning (ERP) work orders completed736708736750950
Enterprise resource system availability99.9794%100.0000%98.9800%99.9800%99.9800%
Success rate for business intelligence data refreshes 191.7684%98.0000%99.0000%99.0000%99.0000%
Number of business intelligence data models published10090100105115
1  Data for this measure not collected prior to FY19

Program Budget Changes

FY22 Approved ChangesExpendituresFTEs
FY21 Approved818212431.50
Increase Cost: ZyImage Software Maintenance130000.00
Increase Cost: ShareGate Subscription110000.00
Decrease Cost: Lapse Technology Expert (POS012591, Gr 32)-1395330.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-629050-22.50
FY22 Approved74375419.00

Notes: The Department is currently reviewing and updating all program performance measures as a part of their comprehensive reorganization and updates will be reflected in the FY23 budget.