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Budget Year / Version:
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Program Description

  Digital Transformation

The Office of Digital Transformation provides a digital vision for the County to meet the County's priority objectives, enhance the value of services provided to stakeholders, and lower the overall cost of service delivery. The Office of Digital Transformation is responsible for ensuring that the enterprise's business strategy is optimal, given the current and evolving digital realities, opportunities, and threats. The Chief Digital Officer leads the Office of Digital Transformation and champions the use of information, data, and technology in improving the business model for County stakeholders, innovating upon all aspects of the business, and creating business success for Montgomery County.

The Office of Digital Transformation is responsible for the Geographic Information System (GIS), web solutions, data services, technical support, and Enterprise Resource Planning (ERP) which includes human capital management, payroll, compensation, business intelligence, security and system administration, and financials.

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Program Contacts

Contact Leny Bautista of the Department of Technology and Enterprise Business Solutions at 240-777-2865 or Alicia Singh of the Office of Management and Budget at 240-777-2780 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY24Actual FY25Estimated FY26Target FY27Target FY28
Number of Enterprise Resource Planning (ERP) work orders completed4,9537,1717,8888,6769,544
Number of websites and web applications supported 1132135 575757
Enterprise resource system availability99.95%99.96%99.98%99.98%99.98%
Success rate for Business Intelligence data refreshes99.72%99.72%99.72%99.72%99.72%
Number of Business Intelligence data models published132136140143146
1  The reduction in supported websites and applications from FY25 to FY26 is intentional and reflects the Web 2.0 strategy to consolidate platforms, retire outdated systems, and improve security, user experience, and maintainability. With TEBS governing the platform and departments updating only their content, fewer sites and applications indicate greater efficiency.
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Program Budget Changes

FY27 Recommended ChangesExpendituresFTEs
FY26 Approved1617374738.00
Add: Digital Accessibility Compliance Software1700000.00
Increase Cost: Contract Increases to Support Information Technology Backup, Recovery, and Security Needs1052440.00
Decrease Cost: Contracted Support to 35 Hours per Week to Increase Implementation Efficiency-7112140.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-563317-4.00
FY27 Recommended1517446034.00