Program Description

  Voter Services

Accurate voter registration records are the foundation for fair and equitable elections and are the basis of effective election planning. The Voter Services program administers voter registration and mail-in voting under procedures established by the State Board of Elections and is consistent with election law. Voter Services is also responsible for answering voters' questions and ensuring compliance with Federal and State confidentiality requirements. In addition, the Voter Services program coordinates the counting of mail-in and provisional ballots and ensures that each ballot for an election corresponds to a single eligible voter who has not cast more than one ballot.

Voter Services is a deadline-driven program that diligently processes a constant stream of incoming data. The program processes all changes to name, address, and party affiliation, and maintains a database of citizens that may not vote for reasons of death, felony conviction, ineligibility for jury duty, residency outside of the jurisdiction, or other valid legal reasons.

The program provides legally required training for volunteer registrars; responds to various voter and candidate requests for voter registration applications, listings, and data regarding registered voters; files candidates for office; verifies nominating and referenda petitions; and issues and canvasses mail-in and provisional ballots. The program also tracks returned mail and sends multiple mailings to voters for whom new eligibility information is obtained in order to comply with State and Federal requirements.

The program also provides voter registration data to municipalities within Montgomery County, and is responsible for researching provisional ballots; verifying same-day registration; performing monthly peer audits of other jurisdictions within the state; assisting military and overseas voters; administering voting for residents of nursing homes and assisted living facilities; receiving and staging ballots; conducting the post-election canvassing; counting and auditing of ballots cast; and reconciling and auditing mail-in and provisional voter credit.