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Budget Year / Version:
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Program Description

  Landlord-Tenant Mediation

This program ensures fair and equitable relations between landlords and tenants and encourages the maintenance and improvement of housing. Activities including mediating and arbitrating disputes; providing information and technical assistance to all parties; and taking legal action as necessary, including referring unresolved complaints to the Montgomery County Commission on Landlord-Tenant Affairs.

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Program Contacts

Contact Pofen Salem of the Department of Housing and Community Affairs at 240.777.3728 or Anita Aryeetey of the Office of Management and Budget at 240.777.2784 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
Number of Landlord Tenant meditations686610684684684
Landlord Tenant Affairs Program - Number of MC311 Service Requests 7,053 7,0497,2607,4787,703
Landlord Tenant Affairs Program - Percent of MC311 Service Requests meeting service length agreement99.6%99.7%100.0%100.0%100.0%
Percent of landlord/tenant cases mediated successfully (not referred to the Commission)97.0%97.2%97.2%97.2%97.2%
Number of evictions prevented due to Landlord & Tenant Affairs' intervention 402 450450450450
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Program Budget Changes

FY23 Approved ChangesExpendituresFTEs
FY22 Approved14120148.00
Add: Investigator III Position for the Landlord-Tenant Mediation Program824751.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-65790.00
FY23 Approved14879109.00