up
Budget Year / Version:
anchor

Program Description

  Field Services

Field Services is responsible for enforcing State and County animal laws and regulations, including investigating resident complaints and responding to animal emergencies 24 hours a day, 7 days a week. In addition to enforcement efforts, Animal Services Officers distribute humane education informational brochures and materials on a variety of topics including animal ownership requirements, reporting suspected violations, pet licensing and rabies vaccinations, wildlife mitigation, appropriate housing and restraint techniques, and livestock and poultry care standards. The Animal Services Call Center is responsible for answering and dispatching animal related calls and complaints from residents, identifying problems, and making appropriate referrals. The call center provides residents with information regarding State and County laws and regulations, department policies and procedures, and animal care and welfare standards for domestic animals and wildlife.

Explore
anchor
Program Contacts

Contact Bonnie White of the Office of Animal Services at 240-773-5641 or Adrienne Craver of the Office of Management and Budget at 240-777-2785 for more information regarding this department's operating budget.

anchor

Program Performance Measures

Program Performance MeasuresActual FY23Actual FY24Estimated FY25Target FY26Target FY27
Number of calls received by the Animal Services Call Center18,35616,60618,00018,00018,000
Percent of Communications Center calls dispatched56%61%60%60%60%
Resource Responses: percent of calls resolved without the physical dispatch of an Animal Services Officer44%39%40%40%40%
Number of investigations into alleged cruelty, abuse, neglect, or abandonment828763800820840
anchor

Program Budget Changes

FY26 Approved ChangesExpendituresFTEs
FY25 Approved300874226.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.53733-2.00
FY26 Approved306247524.00