Budget Year / Version:

Program Description

  Field Services

Field Services is responsible for enforcing State and County animal laws and regulations to include investigating citizen complaints and responding to animal emergencies 24 hours-a-day, 7-days-a-week. In addition to enforcement efforts, Animal Services Officers distribute humane education informational brochures and materials on a variety of topics to include animal ownership requirements, reporting suspected violations, pet licensing and rabies vaccinations, wildlife mitigation, appropriate housing and restraint techniques, and livestock and poultry care standards. The Animal Services Dispatch/Call-Taking Operation is responsible for answering and dispatching animal related calls and complaints from citizens, identifying problems, and making appropriate referrals. This operation provides citizens information regarding State and County laws and regulations, Department policies and procedures, and presents basic information regarding animal care and welfare for both domestic animals and wildlife. The operation is also responsible for administering the rabies prevention program.

Program Contacts

Contact Bonnie White of the Office of Animal Services at 240.773.5641 or Derrick Harrigan of the Office of Management and Budget at 240.777.2759 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
Total number of calls received by the Animal Services Call Center13,58018,51514,97215,72116,000
Percent of Communications Center calls dispatched82%65%74%71%70%
Resource Responses: percent of calls resolved without the physical dispatch of an Animal Services Officer18%35%35%35%35%
Number of investigations into alleged cruelty, abuse, neglect, or abandonment464686475500500

Program Budget Changes

FY23 Recommended ChangesExpendituresFTEs
FY22 Approved246240326.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-149318-3.00
FY23 Recommended231308523.00