Budget Year / Version:

Program Description

  Operational Management

Operational Management provides policy development and planning; operational, personnel, and management oversight; and support for division activities. The focus is to become the benchmarked leader of innovative fleet operations, maintenance excellence, and exceptional teamwork by leveraging technology to maximize operational efficiencies, fleet accountability, and customer service. Performance metrics illustrate trends, the results of work efforts, and the effects of policies. Fleet's zero-emission transition strategy combines sound management, fleet rightsizing, alternative fuel infrastructure, innovative technology to reduce fuel consumption, and acquisition of lower emissions vehicles, with zero-emission vehicles required in feasible use cases.

Program Contacts

Contact Peggy Lynch of the Division of Fleet Management Services at 240.777.5759 or Gary Nalven of the Office of Management and Budget at 240.777.2779 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY21Actual FY22Estimated FY23Target FY24Target FY25
Number of fleet work orders completed 119,40445,45145,45145,45145,451
Fleet Maintenance and Operations: Internal customer survey satisfaction rating (scale of 1-4)3.343.203.503.503.50
Clean Air Commitment - Gallons of diesel/unleaded used4,411,5354,548,5404,339,0064,210,0624,082,570
Clean Air Commitment - Gallons of alternative fuels used 21,267,4071,512,8261,722,3601,851,3041,990,151
1  FY21 and FY22 represent an anomaly due to reductions in vehicle utilization due to the COVID-19 pandemic.
2  The measurement for gallons of alternative fuels used is in Gasoline Gallon Equivalents. Four electric buses were added into service in FY21, but the increase in electricity was offset by the reduction in transit service in FY21. In FY23 an additional 10 electric buses will be going into service and 41 electric buses are projected for FY24.

Program Budget Changes

FY24 Approved ChangesExpendituresFTEs
FY23 Approved3350016814.10
Increase Cost: Service fees for electric vehicle chargers1725000.00
Re-align: Adjust utilities budget to reflect actuals-4000000.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-750440.00
FY24 Approved3319762414.10