Budget Year / Version:

Program Description

  Strategic Partnerships

The Office of Strategic Partnerships supports innovation by bridging the gap between County departmental business partners and technology solution providers to accomplish quick and agile solutions that address longstanding technological or work processes facing departments. The Chief Technology Officer oversees this office and manages business process reengineering and maintains a consulting relationship with all department partners. The Office of Strategic Partnerships directs the planning to ensure alignment of required goals to support enterprise business demands. This Office focuses on envisioning how departmental technology and business needs can be better supported to improve service to our customers. This office pushes technology services from an administrative, back-office function to a strategic partner for departments in innovating service to citizens.

The Office of Strategic Partnerships manages MC311 Applications Support, Enterprise Services, and Employee Productivity Services. This office will also manage the deployment and governance of low code platforms to meet aggressive delivery timetables of applications and for faster iterative updates, while deploying to the customer or public end-users.

Program Contacts

Contact Michele Crane of the Department of Technology and Enterprise Business Solutions at 240.777.2845 or Julie Knight of the Office of Management and Budget at 240.277.2760 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
Average monthly Enterprise Service Bus data transfers271,477256,873269,750283,333297,500

Program Budget Changes

FY23 Approved ChangesExpendituresFTEs
FY22 Approved74375419.00
Increase Cost: Power Platform Licenses2030420.00
Enhance: GovDelivery SMS Text Messages (Due to COVID-19 Messaging)1150000.00
Increase Cost: SeamlessDocs (SaaS)300000.00
Increase Cost: Twilio and Short Code 77788250000.00
Enhance: Designer to Improve/Enhance MC311 Website156000.00
Technical Adj: Shift Funding for Power Platform Licenses to the Device Client Management NDA-1613030.00
Shift: Contract Costs to the Chief Information Officer Program and the Digital Transformation Program-42819472.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.337985412.00
FY23 Approved676278723.00

Notes: The Department is currently reviewing and updating all program performance measures as a part of their comprehensive reorganization and updates will be reflected in the FY23 budget.