up
Budget Year / Version:
anchor

Program Description

  Retail Sales Operations

This program oversees sales of distilled spirits, wine, and beer to retail customers and licensees through the operation of retail stores that are located throughout Montgomery County.

Explore
anchor
Program Contacts

Contact Courtney Orsini of the Alcohol Beverage Services at 240.777.1921 or Estela Boronat de Gomes of the Office of Management and Budget at 240.777.2785 for more information regarding this department's operating budget.

anchor

Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
Total retail stores sales$139,790,523$137,680,088$139,563,892$140,959,531$141,664,328
Same store sales year over year$139,790,523$137,680,088$139,563,892$140,959,531$141,664,328
Average licensee satisfaction score from annual survey - Retail Operations (scale of 1-5) 13.73.73.73.73.8
1  The Annual Licensee Customer Satisfaction Survey (FY18-FY21 ) has had a response rate of 8-11%. The Department has committed to increasing the response rate through active outreach to licensees in FY22-FY23.
anchor

Program Budget Changes

FY23 Approved ChangesExpendituresFTEs
FY22 Approved30623740229.98
Increase Cost: Retail Store Leases2572820.00
Technical Adj: Midyear Position Adjustment01.00
Decrease Cost: Flex Clerk Conversions-765031-13.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.3016411-1.00
FY23 Approved33132402216.98