Budget Year / Version:

Program Description

  Common Ownership Community Program

The Common Ownership Community (COC) program ensures fair and equitable relations between the governing bodies of homeowner associations, condominium associations, and cooperatives, and the individuals living within these common ownership communities, and encourages the maintenance and improvement of housing. Activities include mediating and arbitrating disputes; providing information and technical assistance to all parties; and taking legal action as necessary, including referring unresolved complaints to the Montgomery County Commission on Common Ownership Communities.

Program Contacts

Contact Pofen Salem of the Department of Housing and Community Affairs at 240.777.3728 or Anita Aryeetey of the Office of Management and Budget at 240.777.2784 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
COC Program Customer Service - Number of MC311 Service Requests 757 675695716738
COC Program Customer Service - Percent of MC311 Service Requests meeting service length agreement99.6%99.7%100.0%100.0%100.0%
Percent of Commission on Common Ownership Communities (CCOC) cases resolved prior to a hearing40.0%42.0%42.0%42.0%42.0%

Program Budget Changes

FY23 Approved ChangesExpendituresFTEs
FY22 Approved7120974.15
Add: MIII Position for Common Ownership Communities963221.00
Add: Investigator III Position for Common Ownership Communities824751.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.142960.00
FY23 Approved9051906.15