Budget Year / Version:

Program Description


Central Services Unit

The Administration program provides policy development and leadership for all programs within the Department.

The administrative staff are specialists responsible for a full range of administrative, financial, and budgetary tasks, including daily operations, revenue collection (fees and development taxes and charges), reporting and management, automation, human resources, fleet management, training, safety, quality assurance, legislative coordination, space management, historic files maintenance, and management services.

Information Technology

DPS' Office of Information Technology (DPS-IT) leverages technology to deliver better services to the department that enables staff and the public to access their resources at their convenience anywhere at any time. The IT unit's mission is to provide a robust and secure IT infrastructure to support mission-critical applications, mobile computing, and desktop support employing industry best practices. The IT unit has embarked on an IT modernization project to enhance multimedia improvement by enabling Microsoft Teams telephony and conference rooms. The IT unit will incorporate teamwork and technology enhancement with TEBS to access their services and provide IT services to help DPS achieve its mission. IT services will include, but will not be limited to, IT desktop and server support, land use, and cloud application.

Program Contacts

Contact Barbara Suter of the Department of Permitting Services at 240.777.6244 or Justine Jones of the Office of Management and Budget at 240.777.2627 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY22Actual FY23Estimated FY24Target FY25Target FY26
Percent of screenings passed with fewer than 2 returns to the customer98%98%95%95%95%
Percent of inspections passed - all divisions85%84%85%85%85%
Percent of customers satisfied with DPS services 191%75%77%77%77%
1  A new customer survey process was implemented in FY23, resulting in more customers receiving the survey and a much higher response rate.

Program Budget Changes

FY25 Recommended ChangesExpendituresFTEs
FY24 Approved1075848425.13
Increase Cost: Increase in Utilities/Maintenance/Parking2606640.00
Increase Cost: Increase IT Maintenance and Support2238490.00
Increase Cost: Transfer Fiscal Assistant to Central Services Unit2098262.00
Increase Cost: Operating Expenses for Wheaton Office Building150400.00
Decrease Cost: Eliminated One Term Imaging Operator-74928-1.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.1988210.00
FY25 Recommended1159175626.13