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Program Description

  Library Services to the Public

MCPL consists of 23 library sites including the Noyes Library for Young Children, the Montgomery County Correctional Facility Library, and the Collection Management Center.

Library services are available to all County residents, Maryland residents, and those working or attending school in Montgomery County, free of charge. Library customers use MCPL services including information services for children and adults delivered in person, over the telephone, in the stacks, and outside the walls; a Public Access Catalog for access to indices and full text materials; downloadable content and streaming services; automated renewal, online catalog, and customer account access (24 hours, 7 days a week); programming for children, teens, seniors, and adults; technologies such as 3D printers, digital media labs, Science, Technology, Engineering, and Mathematics (STEM) kits, wireless hotspots; in-house laptops and meeting rooms and collaboration spaces for public use.

The Collection Development Unit provides for the selection, acquisition, cataloging, processing, and delivery of library content and materials, including electronic resources, eBooks, eAudio books, and streaming services.

The Collection Development Unit is responsible for planning and inclusion of new formats and the evaluation of collections in relation to community information needs. Collections are purchased for English learners, as well as collections in world languages.

The materials delivery service delivers new materials, customer requested items, and returned materials among MCPL branches.

The cataloging and processing unit prepares all library materials for use in the branches.

The inter-library loan service provides opportunities for Montgomery County cardholders to use materials from public library systems throughout Maryland, from out-of-state public libraries, and from academic and special libraries throughout the world.

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Program Contacts

Contact Steve Kapani of the Department of Public Libraries at 240.777.0045 or Deborah Lambert of the Office of Management and Budget at 240.777.2794 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
Number of items checked out (circulation) and materials used in a library 110,157,4159,184,30910,049,05511,244,29712,713,718
Number of public computer and Wi-Fi sessions 213,301,1532,928,8937,220,6279,043,11211,325,592
Total use of library adult learning programs, services, and events 3658,371641,371365,237529,641795,816
Active library users 4199,265143,016173,612202,137217,562
Number of participants in early literacy programming 590,81253,28123,92728,75834,564
Library electronic database usage 61,459,5561,382,3951,641,6842,344,3243,347,694
1  The number of borrowed physical items; items marked “used” in a branch (i.e., left on tables and scanned in the library’s system as having been consulted by a customer); and select eResource items with “checkout” equivalents. Facilities closure for COVID affected level of use of libraries’ physical inventory. “Contactless service” was available July 7, 2020 through June 30, 2021 with branches re-opening for public access in three “rolling” phases, beginning June 1, 2021.
2  Numbers represent aggregate sessions. Facilities closure for COVID affected use of these resources. Branches re-opened for public access in three “rolling” phases, beginning June 1, 2021.
3  “Total use” comprises select eResources, attendance at English conversation clubs, “business and workforce” and “computer/smart technology” in-person and virtual programs where applicable.
4  “Active user” is a registered MCPL borrower who has used their library card at least once within the 12 month period from current date of data search. These users are associated with a Montgomery County ZIP code. Facilities closure for COVID affected meeting room use by the public. Branches re-opened for public access in three “rolling” phases, beginning June 1, 2021.
5  “Early Literacy Programming” comprises the number of attendees at Storytimes. Facilities closure for COVID affected meeting room use by the public. Branches re-opened for public access in three “rolling” phases, beginning June 1, 2021. Programs continued to be held virtually through FY21.
6  Numbers represent “any action performed by the user in relation to a content item.”
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Program Budget Changes

FY23 Recommended ChangesExpendituresFTEs
FY22 Approved40184310380.06
Enhance: Funding to Recruit Currently Unfunded Vacant Positions to Improve Customer Service14797510.00
Enhance: Collections Budget to Reduce Wait Times for eBooks9000000.00
Shift: Annual Costs for Software License Renewals and Maintenance Agreements from FY23 Capital Improvements Program to FY23 Operating Budget931500.00
Increase Cost: Shift Differential815000.00
Enhance: Increase Full-Time Equivalents for Library Technicians in Collection Management Unit633321.04
Increase Cost: Increase Library Staff Development Grant to FY22 Approved Amount126000.00
Decrease Cost: Abolish Two Vacant Information Technician III Positions and Create one Information Technology Specialist III Position-56373-1.00
Decrease Cost: Abolish Two Vacant Positions - One Part-Time Office Clerk and One Full-Time Supply Technician-97928-1.50
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.10364132.00
FY23 Recommended43696755380.60