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Program Description

  Support Services

The Division of Support Services provides central administrative and management service and direction for support functions across the department. Core services include the Capital Improvement Program, logistics, fleet services, facilities, technology services, and safety.

The logistics function consists of Fleet Support, Fleet Maintenance, Property and Supply, Emergency Medical Service Logistics, and Self-Contained Breathing Apparatus & Meters. The Property and Supply Section maintains and distributes uniforms, apparel and protective clothing (firefighting PPE) needs for career and volunteer fire and rescue personnel. This includes the procurement, order placement, receipt, storage, inventory, and distribution of a wide array of items, as well as related contract and budget administration and invoice processing. The section coordinates special services such as uniform tailoring and alterations, shoe repair, and protective clothing inspection, cleaning, and repair.

Maintenance of MCFRS heavy apparatus is performed and managed by Fleet Maintenance. The section ensures compliance with State and Federal regulations pertaining to emissions, inspections, and safe vehicle operation.

The Fleet Support Section handles the acquisition and disposal of County-owned apparatus as well as assisting LFRD's with acquisition of apparatus. The section selects, acquires, maintains and repairs tools, equipment, hose, and appliances used by fire and rescue personnel. Fleet support also purchases and manages fuel for the department.

The Facilities Section is responsible for providing fire and rescue facilities that are properly maintained to enable all elements of the MCFRS to meet their mission. This includes monitoring, management and maintenance of the department's infrastructure.

The Capital Improvement Program manages the construction of new facilities and capital improvements to existing facilities.

The Technology Services Section is responsible for development, implementation, and ongoing support of all information technology needs for the department. This section ensures compliance with all Department of Technology and Enterprise Business Solutions' requirements; is responsible for radio and telecom infrastructure; manages Computer Aided Dispatch; maintains the Data Warehouse; oversees station alerting, and maintains desktops, firehouse reporting, and inventory control software.

The Safety Section ensures the occupational health and safety of personnel through management of safety capacity. The program develops and promotes proactive prevention initiatives to reduce injuries to personnel and damage to property through compliance monitoring, investigations and follow up.

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Program Contacts

Contact Dominic Del Pozzo of the Montgomery County Fire and Rescue Service at 240.777.2236 or Rachel Silberman of the Office of Management and Budget at 240.777.2770 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
Number of COMAR-mandated vehicle inspections performed 1235215245245245
Number of facilities maintained by MCFRS 24646464646
Number of Facility Maintenance Requests and Repairs 31,6912,1172,4002,7003,000
Number of safety inspections (PPE) performed 45,5986,0176,0356,0356,035
Uptime for MCFRS-maintained IT systems99.93%99.94%99.94%99.94%99.94%
Number of times MCFRS went below its minimum complement of apparatus50981505025
1  MCFRS Logistics Section recently added responsibility for some LFRD and Special Ops vehicles.
2  While this statistic is generally static, it is a good indicator of the level of effort required to ensure adequate and safe facilities.
3  The new MCFRS defect reporting system was implemented in April 2020. The implementation requires that all facility defects are reported (DGS facilities and volunteer-owned).
4  Does not include Volunteer inspections.
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Program Budget Changes

FY23 Approved ChangesExpendituresFTEs
FY22 Approved1769849752.60
Increase Cost: Adjust Budget for Fleet Maintenance to Address Structural Budget Deficiency18500000.00
Increase Cost: Adjust Budget for Facilities Maintenance to Address Structural Budget Deficiency11500000.00
Increase Cost: Adjust Budget for Wireless Communications to Address Structural Budget Deficiency5000000.00
Increase Cost: Adjust Budget for Medical Supplies to Address Structural Budget Deficiency2400000.00
Increase Cost: Bethesda Chevy Chase Rescue Squad Operating Support1500000.00
Add: Emergency Medical Service Logistics Program Manager II to Support Ordering, Management, and Distribution of Medical Supplies and Return Detailed Captain to the Field850001.00
Add: Emergency Medical Service Supply Technician to Support Medical Supply Stocking and Distribution590001.00
Increase Cost: Annualization of Chase Car and Daywork Ambulance Costs413000.00
Technical Adj: Abolish Long-term Vacant Lapsed Positions0-2.00
Add: Program Manager II to Support Small Tools Function and Return Detailed Captain to the Field01.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.14218955.00
FY23 Approved2319569258.60