Budget Year / Version:

Program Description

  Digital Transformation

The Office of Digital Transformation provides a strategic digital vision for the County to meet its priority objectives, enhance the value of services provided to stakeholders, and lower the overall cost of service delivery. The Office of Digital Transformation is responsible for ensuring that the enterprise's business strategy is optimal, given the current and evolving digital realities, opportunities, and threats. The Chief Digital Officer leads the Office of Digital Transformation and champions the use of information, data, and technology in improving the business model design of County stakeholders, innovating upon all aspects of the business, and creating business success for Montgomery County.

The Office of Digital Transformation is responsible for Geographic Information Systems, Web and Mobile Applications, Infrastructure and Cloud Services, Data Services, and Enterprise Resource Planning which includes Human Capital Management, Payroll/Comp/BI, Security and System Administration, and Financials.

Program Contacts

Contact Michele Crane of the Department of Technology and Enterprise Business Solutions at 240.777.2845 or Julie Knight of the Office of Management and Budget at 240.277.2760 for more information regarding this department's operating budget.


Program Performance Measures

Program Performance MeasuresActual FY20Actual FY21Estimated FY22Target FY23Target FY24
Number of enterprise resource planning (ERP) work orders completed7081,0231,1001,1501,200
Number of websites and web applications supported373397414431448
Number of Open Data datasets published3222353535
Enterprise resource system availability100.00%99.93%99.80%99.98%99.98%
Success rate for business intelligence data refreshes98.00%99.00%99.00%99.00%99.00%
Number of business intelligence data models published90114120125128

Program Budget Changes

FY23 Approved ChangesExpendituresFTEs
FY22 Approved1327157451.75
Technical Adj: Realignment of Contractor Costs from the Strategic Planning Program to the Digital Transformation Program2420866-3.00
Enhance: Azure Commercial1976920.00
Increase Cost: ESRI Enterprise License Agreement1500000.00
Increase Cost: Oracle Software Maintenance867450.00
Increase Cost: Fastpath Segregation of Duties (SoD) Software392420.00
Increase Cost: Socrata Software Maintenance (data Montgomery & spendingMontgomery)385000.00
Technical Adj: Shift Funding for Trusted Metrics Replaced by Azure from Chief Information Officer Program to the Digital Transformation Program330000.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.-2862950-12.00
FY23 Approved1337466936.75

Notes: The Department is currently reviewing and updating all program performance measures as a part of their comprehensive reorganization and updates will be reflected in the FY23 budget.