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Budget Year / Version:
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Program Description

  Digital Transformation

The Office of Digital Transformation provides a digital vision for the County to meet the County's priority objectives, enhance the value of services provided to stakeholders, and lower the overall cost of service delivery. The Office of Digital Transformation is responsible for ensuring that the enterprise's business strategy is optimal, given the current and evolving digital realities, opportunities, and threats. The Chief Digital Officer leads the Office of Digital Transformation and champions the use of information, data, and technology in improving the business model of County stakeholders, innovating upon all aspects of the business, and creating business success for Montgomery County.

The Office of Digital Transformation is responsible for Geographic Information System (GIS), web solutions, data services, technical support and Enterprise Resource Planning (ERP) which includes human capital management, payroll, compensation, business intelligence, security and system administration, and financials.

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Program Contacts

Contact Leny Bautista of the Department of Technology and Enterprise Business Solutions at 240.777.2865 or Seamus McNamara of the Office of Management and Budget at 240.277.2755 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY22Actual FY23Estimated FY24Target FY25Target FY26
Number of enterprise resource planning (ERP) work orders completed 16733,3734,9005,0005,100
Number of websites and web applications supported264249264279294
Enterprise resource system availability99.98%99.98%99.98%99.98%99.98%
Success rate for business intelligence data refreshes99.90%99.72%99.72%99.72%99.72%
Number of business intelligence data models published118126130134138
1  Effective FY23, all work orders are being tracked in both ERP- Workorder Management System (EWOMS) and a PowerBI dashboard. As a result of incorporating new technology there has been productivity growth and enhanced data-driven decision making by the the ERP team.
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Program Budget Changes

FY25 Approved ChangesExpendituresFTEs
FY24 Approved1439401841.75
Add: Web 2.0 Initiative14000000.00
Increase Cost: Oracle Software Maintenance5336620.00
Enhance: Customer Relationship Management (CRM) Software Project4000000.00
Increase Cost: Oracle Java Runtime Engine (JRE) Contract Increase1875000.00
Re-align: Elimination of Long-Term Vacancies-460674-3.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.8702850.00
FY25 Approved1732479138.75