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Program Description

  Operations

The Operations Division is the organizational component of MCFRS that is responsible for the day-to-day delivery of critical Emergency Medical Services (EMS), Fire Suppression, and Technical Rescue mitigation to the citizens and visitors of Montgomery County. The Division's personnel also assist the Division of Volunteer and Community Services by performing a wide variety of non-emergency services that are focused on public education and community risk reduction.

The overall responsibility for Fire and Rescue Service operations lies directly with the Fire Chief. The Division Chief of Operations is assigned by the Fire Chief to manage the Division. The career and volunteer components of the combined service work in an "Integrated Emergency Command Structure" that defines the authority and responsibility for all members of the service. MCFRS responds to approximately 121,000 emergency incidents annually. Requests for emergency medical assistance comprise the majority of those incidents, approximately 93,000 calls annually resulting in the transport of 71,500 people to local hospitals. There are 27,000 fire incidents, technical rescue, and hazardous materials incidents annually.

The Operations Division is organized into four major sections, including Field Operations, Emergency Communications Center (ECC), Special Operations, and Emergency Medical Service.

MCFRS personnel operate from 37 Fire and Rescue stations. Thirty-five engines,16 aerial units, 6 heavy rescue squads, 14 ALS medic units, and 27 Basic Life Support (BLS) ambulances make up the primary fleet of first response apparatus. There are additional units that can be placed in service with available volunteer or recalled career personnel to increase the MCFRS capability.

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Program Contacts

Contact Dominic Del Pozzo of the Montgomery County Fire and Rescue Service at 240.777.2236 or Rachel Silberman of the Office of Management and Budget at 240.777.2770 for more information regarding this department's operating budget.

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Program Performance Measures

Program Performance MeasuresActual FY16Actual FY17Estimated FY18Target FY19Target FY20
EMS cardiac care: Percentage of STEMI patients with door-to-balloon (D2B) time less than or equal to 90 minutes93.992.391.291.291.2
EMS cardiac care: Percentage of cardiac arrest patients with return of spontaneous circulation (ROSC) 131.232.734.234.234.2
EMS stroke care: Percentage of stroke patients with EMS to door (E2D) time less than or equal to 30 minutes 285.983.990.090.090.0
90th percentile arrival time for first Advanced Life Support (ALS) unit in metropolitan areas of the county10:3910:2810:0010:0010:00
90th percentile arrival time for first Advanced Life Support (ALS) unit in urban areas of the county11:5311:1210:0010:0010:00
90th percentile arrival time for first Advanced Life Support (ALS) unit in suburban areas of the county11:3111:2711:0011:0011:00
90th percentile arrival time for first Advanced Life Support (ALS) unit in rural areas of the county12:0712:4412:0012:0012:00
90th percentile arrival time for first engine to structure fire in metropolitan areas of the county9:099:119:009:009:00
90th percentile arrival time for first engine to structure fire in urban areas of the county8:4010:039:109:109:10
90th percentile arrival time for first engine to structure fire in suburban areas of the county11:1310:4310:0010:0010:00
90th percentile arrival time for first engine to structure fire in rural areas of the county12:0013:0212:0012:0012:00
Percent of residential structure fires confined to the room of origin7980.581.081.081.0
Number of residential fire deaths per 100,000 residents 30.30.90.40.40.4
Number of residential fire injuries per 100,000 residents 41.36.02.02.02.0
1  The Actual FY16 performance figure shown above only reflects a half-year's performance (Q3 and Q4). MCFRS did not begin reporting data for this headline measure to CountyStat until FY16Q3.
2  The Actual FY16 performance figure shown above only reflects a half-year's performance (Q3 and Q4). MCFRS did not begin reporting data for this headline measure to CountyStat until FY16Q3.
3  The FY17 result of 0.9 death per 100,000 residents is noticeably higher than previous years, as well as FY18-20 projections, due to a single incident involving 7 fatalities that occurred on 8/10/16. The incident involved a natural gas explosion and fire in a Silver Spring apartment complex. This incident had a very low probability of occurrence but very high consequences (i.e., categorized by MCFRS as a "special risk").
4  The FY17 result of 6.0 injured persons per 100,000 residents is noticeably higher than previous years as well as FY18-20 projections due to a single incident involving 36 injured residents that occurred on 8/10/16. The incident involved a natural gas explosion and fire in a Silver Spring apartment complex. This incident had a very low probability of occurrence but very high consequences (i.e., categorized by MCFRS as a "special risk").
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Program Budget Changes

FY19 Recommended ChangesExpendituresFTEs
FY18 Approved1552450921163.90
Add: SAFER Grant to Support Ten New Firefighter Positions5889907.00
Add: Expand Mobile Integrated Healthcare to Serve 200 Patients2473972.00
Add: SAFER Grant Match2126523.00
Re-align: Takoma Park Four-Person Staffing Initiated Through Federal Grant-400000-5.00
Eliminate: Germantown Engine 729 - Service to be Provided from Surrounding Stations-1262250-9.00
Re-align: Hillandale Tower 724 Staff Redeployed to Burtonsville-1542500-8.00
Eliminate: Hyattstown Engine 709 - Service to be Provided from Surrounding Stations-2477000-12.00
Multi-program adjustments, including negotiated compensation changes, employee benefit changes, changes due to staff turnover, reorganizations, and other budget changes affecting multiple programs.4254227-2.60
FY19 Recommended1548666081139.30