up
Budget Year / Version:
Budget Trends
Program Contacts

Contact Angela Dizelos of the Department of General Services at 240.777.6028 or Jedediah Millard of the Office of Management and Budget at 240.777.2769 for more information regarding this department's operating budget.

Related Links

Mission Statement

The Department of General Services proactively serves the diverse business and service requirements of all County departments, providing a single point of government-to-government service, enabling departments to successfully complete their respective missions, and thereby, adding value to the services performed by Montgomery County to County residents.

Budget Overview

The total approved FY18 Operating Budget for the Department of General Services is $39,011,966, an increase of $1,723,233 or 4.62 percent from the FY17 Approved Budget of $37,288,733. Personnel Costs comprise 41.68 percent of the budget for 231 full-time position(s) and two part-time position(s), and a total of 171.00 FTEs. Total FTEs may include seasonal or temporary positions and may also reflect workforce charged to or from other departments or funds. Operating Expenses account for the remaining 58.32 percent of the FY18 budget.

In addition, this department's Capital Improvements Program (CIP) requires Current Revenue funding.

Linkage to County Result Areas

While this program area supports all eight of the County Result Areas, the following are emphasized:

  • Healthy and Sustainable Neighborhoods
  • A Responsive, Accountable County Government
  • Strong and Vibrant Economy

Department Performance Measures

Performance measures for this department are included below (where applicable), with multi-program measures displayed at the front of this section and program-specific measures shown with the relevant program. The FY17 estimates reflect funding based on the FY17 approved budget. The FY18 and FY19 figures are performance targets based on the FY18 approved budget and funding for comparable service levels in FY19.

MeasureActual
FY15
Actual
FY16
Estimated
FY17
Target
FY18
Target
FY19
Multi-Program Measures
Building Design and Construction: Percent of projects meeting initial design timeline100100959595
Building Design and Construction: Percent of projects meeting initial construction timeline9291959595
Building Design and Construction: Percent of projects meeting initial design costs100100959595
Building Design and Construction: Percent of projects meeting initial construction costs9291959595

Accomplishments

  • Initiated and implemented, with the support of the Office of Emergency Management and Homeland Security, a 'Facility Status' message board on the webEOC portal. During an emergency, webEOC users will have the ability to search remotely for facility readiness status in terms of overall accessibility and power, water, telephone, and gas.
  • Reduced the combined annual greenhouse gas emissions of County buildings and fleets by 67% since fiscal year 2005. Greenhouse gas reductions were achieved through the purchase of electricity generated by clean energy technologies, solar energy installations on County facilities, building energy efficiency initiatives, improved fleet vehicle mileage and fleet alternative fuel use.


  • Enriched communities through public-private partnerships with new public investment including hiker/biker trails and sidewalks, pedestrian and vehicular connections to Metro and regional utility infrastructure at the former County Service Park.
  • Redeveloped Site II in East County to create a unique hub that will capitalize on the surrounding and nearby regulatory, higher education, and medical resources with land uses that reflect the County's policy to encourage employment, community revitalization, and economic development with an anticipated focus on the biomedical and biotechnology industries and the innovation economy.
  • Partnered with the State and local business owners to implement the Wheaton Facade Easement Program to improve and reinvest in existing commercial building exteriors in an environmentally friendly and sustainable manner.

Innovations and Productivity Improvements

  • Implemented cutting edge energy data management software to capture utility information and display data on a dashboard allowing County staff to identify anomalies and take action.

  • ERP Work Order System Reimplementation: This project will enhance the current Asset Management (eAM) functionalities and usage through implementing additional features not currently enabled, including full inventory capabilities. This effort will involve eAM Work Request, Work Order, Asset Hierarchy, Inventory, Purchasing, and Mobile App modules. Through this reimplementation, the Department of General Services (DGS) will be able to track expenses and labor by asset number down to specific components, significantly improving the efficiency in providing maintenance services and better allocating resources. With the additional tools provided by this reimplementation, DGS will be able to perform short- and long-term planning for asset replacement.

  • Comprehensive Asset Inventory: This initiative will gather all the data needed to populate the Work Order system, while tagging individual pieces of equipment and assessing condition to determine maintenance and replacement priorities. The effort will serve as the new basis for asset management within the eAM Oracle Work Order System, allowing long-term planning while building the foundation for a shift from "break-fix" to a predictive maintenance approach. The initiative has been phased to commence with critical public safety buildings.

Program Descriptions

  Central Duplicating, Imaging, Archiving, & Mail Services

This program provides timely and efficient document management to County Government through: high-speed digital printing services; desktop and electronic publishing; high-speed color digital printing; full service bindery; large format and banner printing, digital imaging; and electronic and physical archiving of County records. The program administers and manages the countywide paper and copier contracts. A full service mail operation processes all classes of incoming, interoffice, and outgoing mail to the U.S. Postal Service and County departments and agencies.

  Real Estate Program

This program provides for leasing, site acquisition/disposition, space management and site evaluation. The leasing function recommends, plans, coordinates, implements, and administers the leasing of real property for both revenue and expense leases, including closed school facilities, at the best economic and operational value to the County. Site acquisition is the purchase of property for County use and disposition is the sale or lease of surplus property. The space management function provides for the efficient and aesthetic utilization of space in County-owned and leased facilities. The site evaluation function provides technical support to site evaluation committees for Capital Improvements Program (CIP) projects.

Program Performance MeasuresActual
FY15
Actual
FY16
Estimated
FY17
Target
FY18
Target
FY19
Real Estate: Average amount Montgomery County pays in rent (in dollars per square foot)22.2727.6728.5829.1529.44

  Energy and Sustainability

The Office of Energy and Sustainability (ES) is responsible for facilitating comprehensive energy and sustainability strategies across County operations. ES leads the County's green government programs which crosscut County Departments and DGS Divisions. ES specifically implements or facilitates programs to improve energy,efficiency, expand clean energy use, promote sustainable sites, enable clean transportation, encourage environmentally preferable purchasing and foster resource saving behaviors by County employees. These initiatives foster collaboration, leadership, innovation, and performance measurement to ensure the County delivers the highest quality services at the lowest environmental impact.

Program Performance MeasuresActual
FY15
Actual
FY16
Estimated
FY17
Target
FY18
Target
FY19
Environmental Stewardship: Carbon footprint from facilities and fleet operations (in metric ton carbon dioxide equivalents) 1128,71437,75537,75537,75537,755
1  Beginning in FY15, the County significantly expanded its investment in the reduction of its greenhouse gas emissions.

  Facilities Management

The Division of Facilities Management's mission is to provide for the comprehensive planning and delivery of maintenance services and oversight of building-related operations at County facilities used by County staff and residents. Components of these programs are routine, preventive, corrective, and conditional maintenance; housekeeping; grounds maintenance; recycling; building structure and envelope maintenance; electrical/mechanical systems operations and maintenance; small to mid-sized remodeling projects; snow removal, and damage repair from snow, wind, rain, and storm events; and customer service. Through the Building Automation Systems, technicians implement an energy management program to monitor and maintain heating and cooling systems, ensuring the most efficient use of these services. In addition, Facilities Management oversees moving services and several comprehensive Capital Improvements Program (CIP) projects aimed at sustaining efficient and reliable facility operation to protect and extend the life of the County's investment in facilities and equipment.

Program Performance MeasuresActual
FY15
Actual
FY16
Estimated
FY17
Target
FY18
Target
FY19
Facilities Maintenance: Number of hours offline for power systems170.5153161.75161.75161.75
Facilities Maintenance: Number of hours offline for elevator systems9211443118211821182
Facilities Maintenance: Number of hours offline for heating / cooling systems34774210.5210.5210.5
Facilities Maintenance: Number of hours offline for water sewage systems 11028191.591.591.5
Condition of non-critical building systems and aesthetics: Dollars of custodial and ground maintenance on all County properties ($000) 27,537,9237,881,8756,615,6915,899,8975,899,897
Facilities: Customer rating of the aesthetics and comfort of County-maintained buildings3.623.683.73.73.7
1  In the Facilities Maintenance measures shown above, increases in FY15 & beyond are related to improved internal monitoring systems and reflect more accurate measures.
2  Dollars reflect budget numbers.

  Administration

The Administration program provides services in three key areas: 1) The Director's Office provides overall leadership for the Department, including policy development, strategic planning, emergency preparedness and operations, accountability, service integration, performance measures, and customer service. 2) The Office of Planning and Development in the Director's Office oversees the County Executive's Strategic Growth Initiative and other key strategic capital initiatives. 3) The Division of Central Services provides oversight and direction for the preparation and monitoring of the Operating and Capital Improvements Program (CIP) budgets for the department; payment processing; the management and administration of information technology; oversight of all personnel activities of the Department of General Services; and oversight and management for compliance with the Americans with Disabilities Act (ADA) increasing access to County facilities for residents and employees with disabilities. The Division of Central Services also handles administration of the day-to-day operations of the Department, including direct service delivery, training, and oversight of procurements and contract management for the department

Program Performance MeasuresActual
FY15
Actual
FY16
Estimated
FY17
Target
FY18
Target
FY19
Internal customer satisfaction: Average score given to all DGS operations in a survey across Montgomery County Government2.832.9823.003.013.03

  Building Design and Construction

This program provides for the overall management of the Department's Capital Improvements Program (CIP) for facilities. This program includes the comprehensive, timely, economic and environmentally efficient planning, designing, and construction of buildings for County use, as well as public venues owned by the County. This program also provides comprehensive architectural and engineering services from planning through design. Functional elements include programming, contract administration, planning management, design management, and project management. Each County project includes an array of sustainable features to reduce the impact of the facility on the environment and lifecycle costs. These features are derived from an integrated design process that evaluates each measure, such as energy efficiency, onsite renewables environmental site design, and enhanced monitoring, collectively reducing utility and other costs. The planning and design of facilities follows the best practices in project design and construction estimating, and the timely delivery of facilities based on project schedules developed for and published in the County CIP. This program is fully charged to the CIP.

Budget Summary
TitleActual
FY16
Budget
FY17
Estimate
FY17
Approved
FY18
%Chg
Bud/App
COUNTY GENERAL FUND
EXPENDITURES
Salaries and Wages10440609.009209628.00 10691757.00 9842468.006.9
Employee Benefits3790238.003556552.00 3872873.00 3685712.003.6
County General Fund Personnel Costs14230847.0012766180.00 14564630.00 13528180.006.0
Operating Expenses19373795.0016558691.00 20159277.00 17437397.005.3
County General Fund Expenditures33604642.0029324871.00 34723907.00 30965577.005.6
PERSONNEL
Full-Time194.00196.00 196.00 198.001.0
Part-Time1.001.00 1.00 1.000.0
FTEs131.90135.25 135.25 136.931.2
REVENUES
Miscellaneous Revenues70604.00120000.00 120000.00 120000.000.0
County General Fund Revenues70604.00120000.00 120000.00 120000.000.0
 
PRINTING & MAIL INTERNAL SERVICE FUND
EXPENDITURES
Salaries and Wages1553711.001685320.00 1598790.00 1971933.0017.0
Employee Benefits623887.00683435.00 650755.00 759127.0011.1
Printing & Mail Internal Service Fund Personnel Costs2177598.002368755.00 2249545.00 2731060.0015.3
Operating Expenses5323140.005235697.00 5235697.00 4955919.00-5.3
Capital Outlay0.00359410.00 359410.00 359410.000.0
Printing & Mail Internal Service Fund Expenditures7500738.007963862.00 7844652.00 8046389.001.0
PERSONNEL
Full-Time29.0028.00 28.00 33.0017.9
Part-Time1.001.00 1.00 1.000.0
FTEs29.7528.75 28.75 34.0718.5
REVENUES
Imaging/Archiving Revenues1440693.001342906.00 1342906.00 1314059.00-2.1
Investment Income3887.00710.00 7650.00 13110.001746.5
Mail Revenues2044030.002366078.00 2366078.00 2357694.00-0.4
Other Charges/Fees6623.001618080.00 1618080.00 1825650.0012.8
Print Revenues4483498.002918115.00 2918115.00 2510012.00-14.0
Printing & Mail Internal Service Fund Revenues7978731.008245889.00 8252829.00 8020525.00-2.7
 
GRANT FUND - MCG
EXPENDITURES
Salaries and Wages0.000.00 0.00 0.000.0
Employee Benefits0.000.00 0.00 0.000.0
Grant Fund - MCG Personnel Costs0.000.00 0.00 0.000.0
Operating Expenses419125.000.00 0.00 0.000.0
Grant Fund - MCG Expenditures419125.000.00 0.00 0.000.0
PERSONNEL
Full-Time0.000.00 0.00 0.000.0
Part-Time0.000.00 0.00 0.000.0
FTEs0.000.00 0.00 0.000.0
REVENUES
State Grants419125.000.00 0.00 0.000.0
Grant Fund - MCG Revenues419125.000.00 0.00 0.000.0
 
DEPARTMENT TOTALS
Total Expenditures41524505.0037288733.00 42568559.00 39011966.004.6
Total Full-Time Positions223.00224.00 224.00 231.003.1
Total Part-Time Positions2.002.00 2.00 2.000.0
Total FTEs161.65164.00 164.00 171.004.3
Total Revenues8468460.008365889.00 8372829.00 8140525.00-2.7
FY18 Approved Changes
TitleExpendituresFTEs
COUNTY GENERAL FUND
FY17 ORIGINAL APPROPRIATION29324871135.25
Changes (with service impacts)
Add: Comprehensive Asset Inventory - Public Safety Facilities [Facilities Management]5400000.00
Add: Code Compliance: Public Safety Headquarters Lab Eyewash Station [Facilities Management]2400000.00
Add: New Buildings Opening in FY18 [Facilities Management]183470.00
Other Adjustments (with no service impacts)
Increase Cost: FY18 Compensation Adjustment2753020.00
Increase Cost: Manager III position [Administration]2302431.00
Increase Cost: Manager III position [Facilities Management]1907651.00
Increase Cost: Contract CPI [Facilities Management]1547000.00
Increase Cost: Annualization of New Building Maintenance [Facilities Management]738610.00
Increase Cost: Retirement Adjustment463070.00
Increase Cost: Contract Increase - The ARC Montgomery County [Facilities Management]433650.00
Increase Cost: Annualization of FY17 Energy Technician Position [Energy and Sustainability]175500.00
Increase Cost: Annualization of FY17 Compensation Increases173950.00
Increase Cost: Annualization of FY17 Personnel Costs131620.00
Decrease Cost: Printing and Mail-94670.00
Decrease Cost: American Film Institute (AFI) Contract [Administration]-199140.00
Shift: Personnel Costs and FTE to Central Duplicating to Align to Actual Labor Effort-28724-0.32
Decrease Cost: Motor Pool Adjustment-1621860.00
FY18 APPROVED30965577136.93
 
PRINTING & MAIL INTERNAL SERVICE FUND
FY17 ORIGINAL APPROPRIATION796386228.75
Other Adjustments (with no service impacts)
Increase Cost: FY18 Compensation Adjustment547130.00
Shift: Personnel Costs and FTE from General Fund to Align to Actual Labor Effort [Central Duplicating, Imaging, Archiving, & Mail Services]287240.32
Increase Cost: Annualization of FY17 Compensation Increases141510.00
Increase Cost: Anniversary Circle Lease102000.00
Increase Cost: Property Taxes for Anniversary Circle100530.00
Increase Cost: Retirement Adjustment58960.00
Increase Cost: Annualization of FY17 Personnel Costs48730.00
Technical Adj: Shift Operating Expenses to Personnel Costs to Replace Temporary Contract Staff with Permanent Employees [Central Duplicating, Imaging, Archiving, & Mail Services]05.00
Decrease Cost: Motor Pool Adjustment-11950.00
Decrease Cost: Printing and Mail-13520.00
Decrease Cost: Retiree Health Insurance Pre-Funding-143700.00
Decrease Cost: Staff turnover and staff reclass [Central Duplicating, Imaging, Archiving, & Mail Services]-291660.00
FY18 APPROVED804638934.07
Program Summary
Program NameFY17 APPR
Expenditures
FY17 APPR
FTEs
FY18 APPR
Expenditures
FY18 APPR
FTEs
Central Duplicating, Imaging, Archiving, & Mail Services796386228.75804638934.07
Real Estate Program9475617.009781387.00
Energy and Sustainability6753965.008122355.00
Facilities Management24660112107.9025950691108.90
Administration304180215.35322451316.03
Building Design and Construction00.0000.00
Total37288733164.0039011966171.00
Charges to Other Departments
Charged DepartmentCharged FundFY17
Total$
FY17
FTES
FY18
Total$
FY18
FTES
COUNTY GENERAL FUND
General ServicesCentral Duplicating (Printing & Mail)00.00527650.52
Fleet Management ServicesMotor Pool5573812.805674392.80
Solid Waste ServicesSolid Waste Disposal482230.10482230.10
Liquor ControlLiquor3595651.203595651.20
CIPCapital Fund767665154.45791131354.45
Not DefinedNot Defined7490293.507490293.50
Total939084962.05968833462.57
Future Fiscal Impacts ($000s)
TitleFY18FY19FY20FY21FY22FY23
COUNTY GENERAL FUND
EXPENDITURES
FY18 Approved30966.00000030966.00000030966.00000030966.00000030966.00000030966.000000
No inflation or compensation change is included in outyear projections.
Elimination of One-Time Items Approved in FY180.000000-780.000000-780.000000-780.000000-780.000000-780.000000
Items recommended for one-time funding in FY18, including Phase I of the Comprehensive Asset Inventory and Public Safety Headquarters Eyewash Station, will be eliminated from the base in the outyears.
Labor Contracts0.00000076.00000076.00000076.00000076.00000076.000000
These figures represent the estimated annualized cost of general wage adjustments, service increments, and other negotiated items.
Subtotal Expenditures30966.00000030262.00000030262.00000030262.00000030262.00000030262.000000
 
PRINTING & MAIL INTERNAL SERVICE FUND
EXPENDITURES
FY18 Approved8046.0000008046.0000008046.0000008046.0000008046.0000008046.000000
No inflation or compensation change is included in outyear projections.
Retiree Health Insurance Pre-Funding0.0000001.0000002.0000003.0000003.0000003.000000
Labor Contracts0.00000023.00000023.00000023.00000023.00000023.000000
These figures represent the estimated annualized cost of general wage adjustments, service increments, and other negotiated items.
Subtotal Expenditures8046.0000008070.0000008071.0000008072.0000008072.0000008072.000000