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Bid Holder For
Formal Solicitation Details
Solicitation Number
RFP # 1097750
Bid Opening/
RFP Closing Date
Apr 17 2020 3:00PM
Title
Parking Citation Processing and Collection Services, and Sales Stores Management Services
Amendments
Amendment #1 has been issued
Pre-Submission Conference
100 Edison Park Drive, 4th Floor, Parking Conference Room, Gaithersburg, Maryland 20878
Feb 27 2020 1:30PM
Contacts
Technical Contact:
Javier Torres
+1 2407778739
[email protected]

Procurement Specialist:
Eric Harris
(240) 777-9922
[email protected]
Scope

The Montgomery County Department of Transportation, Division of Parking Management is seeking to enter into a contract with one or two experienced and qualified firm(s) to provide parking citation processing and collection services, and sales stores management services.  Contracts will be awarded by Group and Offerors can submit proposals for either or both Group 1 and Group 2.

 

It is the intent of the County to have various functions and activities associated with the collection of parking citation fines integrated into a unified, highly functional, customer service-oriented, turnkey parking citation database management and collection service (System) that will operate in a production environment.  Further, it is the intent of the County to seek qualified Offerors, who can demonstrate, with proven expertise, the ability to perform the functions and activities associated with the System.  The System proposed must fully support numerous functions and activities, which are set forth in this RFP and generally include, but are not limited to:

  • Parking citation posting
  • Court hearing scheduling and disposition posting
  • Collection services
  • Public inquiry response and processing – Call Center
  • Self-release booting management
  • Accounting/financial processing and record-keeping requirements
  • Maintenance of audit trails
  • Security controls on all activities and transactions
  • Management reporting

 

Also, The County wishes to obtain proposals from qualified Offerors to provide a Web-Based Point-Of-Sales (POS) System along with management and cashier services for two (2) County sales stores located in Bethesda and Silver Spring, Maryland.

 
Bid Holders

The solicitation and all amendments can be downloaded using one of the two options below.


If you only want to view the solicitation, please select Option 1, and you will not receive e-mail or other communications regarding this solicitation.


If you are intending to respond to this solicitation and would like to receive e-mail communications (including solicitation amendments) regarding this solicitation, please select Option 2. Regardless of what option you choose, it is still the responsibility of the bidder/offeror to frequently visit the Office of Procurement's website to obtain solicitation amendments.

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