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Department of Transportation - Transit Services

Contact Us

  • For program information, your Call-n-Ride (CNR) Identification Number or recertification information contact Call-n-Ride program office:

    Phone: (301) 948-5409 (Monday - Friday 9:00 a.m. - 4:00 p.m.)
    Fax: (240) 556-0999

  • For reporting lost, stolen or damaged CNR swipe card and payment or transaction information, contact MJ Management Services:

    Phone: 800-980-6564 (Monday - Friday 8:00 a.m. - 5:00 p.m.)

    (Lost or stolen CNR swipe cards must be reported immediately by calling Call-n-Ride/MJ Management Services at 800-980-6564. Cards reported lost or stolen are immediately cancelled and deemed invalid by Call-n-Ride/MJ Management Services and any remaining balances on the lost or stolen card will be transferred to your replacement card. There is a $5 replacement fee for lost, stolen or damaged cards, payable to MJ Management Services, 6300 Blair Hill Lane, Suite 301, Baltimore Maryland 21209.)

  • For Call-n-Ride (CNR) Swipe Card Account Automated Balance Information 24 hours a day, 7 days a week, please call:

    Phone: (800) 980-6564 (select option 1, and you will be prompted to enter last 8 digits of your Call-n-Ride (CNR) Swipe Card).

    Balance and transaction information can also be obtained by registering and accessing your personal account information online at

  • For making payments with your check or money order:

    Make your check or money order payable to: Montgomery County, Maryland. Mail your payment along with your order/payment coupon information to:

    P.O. BOX 824871
    PHILADELPHIA, PA 19182-4871.

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